12788 Ross Place, V3V 6E1 Surrey, Canada
#6 of 16 hotels in Surrey
Guests' ChoiceBased on 31 hotel reviews
9.1Cleanliness
9.3
Comfort
9.3
Location
9.4
Facilities
9.2
Staff
9.3
Value for money
9.1
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: May 9, 2024
Ghetto
SpainWe are a proud and happy guests Room was very good It turned to be a lovely 🥰 stay
Stayed in May 2024
Reviewed: May 9, 2024
Dara
United States of AmericaVery very good 😊
Stayed in May 2024
Reviewed: May 9, 2024
Smith
CanadaWe have no company. Where is the hotel bar open more than midnight but it is the regulation they open from two until midnight. However, we could manage our arrival before midnight. We noticed that after midnight if you want to add life, we have to pay ahead so next time Media called him on there. What’s up number and inform them of time upon their consent and let us in for the first time check in during our check-in time on out we had no problem. Room was very good. Very respected situation and guests around
Stayed in May 2024
Reviewed: May 9, 2024
Tim
United States of AmericaPretty good size comfortable bed in the middle of city accessible to many groceries even by walking we could manage our shopping whatever we wanted only one day and we ended up at a gorgeous day here
Stayed in May 2024
Reviewed: May 9, 2024
Sanam
SingaporeHighly recommend it
Stayed in May 2024
Reviewed: May 8, 2024
Bita
United States of AmericaHypocrite for quiet, half-day, take rest away from the business with my girlfriend, they booked economy room. That was good. We downgraded to a room from private suite for a few hours. It was great.
Stayed in May 2024
Reviewed: May 8, 2024
Mona
Swedenبسیار خوب Very good 😊
Stayed in May 2024
Reviewed: May 8, 2024
Sajan
United States of AmericaWe read reviews to know how to pay as we could not use our card on line According to the review it was his dad send it request and then we were supposed to receive confirmation. We received shortly after we got the auto message by the property to guide us how to pay in that information email before Thursday. We need to contact on there what’s up and we did and we got how to provide our credit card and pay upon doing it because the final confirmation on the room number so for us checking was so easy they are open from 3 PM to mid night No, was very good cleaned and member worker were very lovely. We will book it again.
Stayed in May 2024
Reviewed: May 8, 2024
Rose
United States of AmericaWe had no bad issue Room was pretty great size and organized , well kept , beautiful view Garden view We are satisfied As we sent request on line based on the reviews, we texted to their what’s up number right after to know if they are able to host us then we appeared and paid them
Stayed in May 2024
Reviewed: May 7, 2024
Jack
United States of AmericaCall me from Usa for the first. Time to Canada God is here by knowing this palace hotel verified by friends that coming here even have good accommodation. I’m really sad and was even better than what they said because the whole private room suite and bathroom and we had to share the kitchen in front of our room that got us to cook for our sales, coffee maker, tea pot, and burner tables, beautiful view of garden and palace with them above was an asset free Wi-Fi, and parking was added to us for free It was very quiet Anthony and location was family-based area and nice and safe I saw photos of many celebrities, and royals that’s been hosted there on their photo gallery. I was, surprised that they had this opportunity for locals or guests , such as us thank you the management and the lady Empress.
Stayed in May 2024
Reviewed: May 7, 2024
Nim
United States of AmericaAmazing room where he came from a post upon paying you have no problem about entry or exit already experience first you need to send your request on booking com then you have to text Hotel about update and checking the last minute information They are open after 2 PM until midnight. I believe so be sure that you text them hours before your arrival to get the latest information and instruction As we discovered because it is mostly cash on arrival sometimes they might not have rooms as it is like walk through because they don’t have your information to trust if you’re coming or not So text them on what’s App and inform your arrival time They provided us free, fast Wi-Fi and They had free parking 🅿️ Thank you again
Stayed in May 2024
Reviewed: May 7, 2024
Josef
ItalyI left that there was actually like a best home hotel type in a royal way we dream to stay We had our own suite with our own private bathroom in Egyptian style I was with my babe infant and my nanny was able to get her to bed as a part of the routine schedule but it said we will be able to use the shared living room and kitchen in front of our unit and watching TV outside of our room till 11 PM that was a scheduled for the hotel for Silence. Our room was pretty good size with enough bed forfeit for my in front of me and my husband it was cleaned. Location was great. Supervisor was great and she told us if we have any question ask her before she leave the room after showing us lost everything was good and we checked out ourselves
Stayed in May 2024
Reviewed: May 6, 2024
Kgakif
SwedenWe had a very good pleasant sleeps Wonderful location and very clean and big room for us But I feel beautiful and lovely manager on staff, Mr Alexander was Very good to us. We always pray for owners We come back
Stayed in May 2024
Reviewed: May 6, 2024
Hamdan
United KingdomFrom start to end was very great 😊
Stayed in May 2024
Reviewed: May 5, 2024
Sagar
GermanyOur family of 4 got a good suite as we upgraded upon their information We received email after sending request and upon confirmation of how to contact them and pay and working hours Free parking abd WiFi was a great asset for us God bless you team of hotel
Stayed in May 2024
Reviewed: May 5, 2024
Haida
GermanyIt was really a perfect hotel for us As of concerns all hotels were full Send a request on Booking.com for this hotel and they receive confirmation with an email in 10 minutes to guide us how we can pay and they contacted them through WhatsApp the same number that they had on the flag. Luckily they had a room and we got a room, eating little bit less than the other hotels that kicked us out Thank you Melissa Management, and her staff, and the good people that help us stay there Very good room and all great shared amenities in front of our room was superb We had Derrick access to kitchen living room office and we had private entry and sweet suite
Stayed in May 2024
Reviewed: May 5, 2024
Helya
FranceDefinitely, our room was one of the best the supervisor could provide us. He showed us two different stores and they chose the one it was royal honey, and we had to put in place and time with my boyfriend.
Stayed in May 2024
Reviewed: May 5, 2024
Imam
United States of AmericaThere was nothing close to us and airport except this one that was about 17 minutes away with no traffic to international Airport. We were so tired he called them. They accepted our arrival and we pay on arrival when you go through very good host.
Stayed in May 2024
Reviewed: May 5, 2024
Hana
SpainMy children and me booked a private suite with multiple bed That was called imperial Private Sweet. It has a beautiful wall print design and bunkbeds for kids like a playground and they really enjoyed property had garden and very good reception clean and quiet security cameras were installed outside of the property. I felt a very good value.
Stayed in May 2024
Reviewed: May 1, 2024
Sahara
Italy10 stars ⭐️ in one place They have different types if rooms from average to high end pricing
Stayed in April 2024
Reviewed: May 1, 2024
Mina
BrazilWe didn’t want to pay a lot of money for booking a room in the five star hotel me know the cost was $470 yesterday to choose So I wanted one of the economy property around us that we got by end of today’s location Andie booked was great everything was very nice for us
Stayed in April 2024
Reviewed: May 1, 2024
Jackline
GermanyWow 🤩 It was very good we noticed about this hotel rooms Sam room was royal and nice He got a master class at location as they provide different spiritual and healing classes They have different coaches abd masters It was a very unique and interesting experience
Stayed in April 2024
Reviewed: April 28, 2024
Peter
CanadaPrice one night. It is wat it is though
Quiet
Stayed in April 2024
Reviewed: March 25, 2024
Opatiom
United States of AmericaRejecting from Hotel was bad as they were full but here we called them and they accepted us We paid a little bit more but we are happy if our choice We wanted a private Suite 2 queen bed and they had it notice that they are open after two or 3 PM. That’s a pretty good enough for us to relocate here again , Connecticut to buss stop and good room size and garden view , and two queen that was enough for us. Clean and good staff
Stayed in March 2024
Showing 1 - 25
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