4801 - 27th Street, V1T 4Z1 Vernon, Canada
#14 of 20 hotels in Vernon
Guests' ChoiceBased on 94 hotel reviews
7.2Cleanliness
7.7
Comfort
7.8
Location
8.4
Facilities
7.4
Staff
8.7
Value for money
8.3
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 5, 2024
Aimee
CanadaBooking.com said pool was closed so never brought suits and nearly changed hotels, but kept booking for location to Comic Con. Pool was open.
Pet room was great as easy access; opens from your sliding door to courtyard. Comfy beds, nice staff. Check in was easy
Stayed in May 2024
Reviewed: May 3, 2024
Laura
CanadaTowels could be nicer.
Awesome breakfast! Great food. Good prices
Stayed in April 2024
Reviewed: April 30, 2024
Manroop
CanadaSwimming pool at location
Stayed in March 2024
Reviewed: April 24, 2024
Shirley
Canadanice big room with great views and comfortable bed.
Stayed in April 2024
Reviewed: April 20, 2024
Cheryl
CanadaNeed more coffee in room for morning
Stayed in April 2024
Reviewed: April 5, 2024
Janice
CanadaThat I was able to book last minute and a very good price. I will definitely stay again if they can honor that pricing. And the staff was very welcoming and friendly
Stayed in April 2024
Reviewed: April 2, 2024
Christina
CanadaThe pool looked super dirty and the hot tub was down, also we had ppl next to us that we could hear as if we where in there room, walls where thin
Loved the room, family room It was nice and clean
Stayed in March 2024
Reviewed: March 25, 2024
Linda
CanadaStaff very kind and helpful. Hotel in a great area!
Stayed in March 2024
Reviewed: March 13, 2024
Candace
CanadaStaff is very friendly and helpful , location across from the mall is very handy , every time we go we notice new maintenance being done sauna and restaurant is now open
Stayed in March 2024
Reviewed: March 10, 2024
Hartt
CanadaBreakfast was to late in the morning. Room was cold and small. The client's seemed be living there so it was a bit uncomfortable with how they presented themselves. Very noisy at night with doors slamming at all hours.
Price was good
Stayed in February 2024
Reviewed: February 20, 2024
Michelle
CanadaHot tub was closed. Bagged breakfast was disappointing, full of sugar. Musty smell in bathroom. Sheets felt very scratchy.
Pool was open, and warm. Great location for our needs. Discounts at restaurant, which had very good food and friendly staff.
Stayed in February 2024
Reviewed: February 19, 2024
Paula
GermanyThe “Breakfast” for what we paid was a little bag with one apple, one oatmeal cookie, one muffin and a 300ml orange juice bottle… very disappointing. Also the Rooms were very cold and not well isolated. Without the heating system running all the time (very loud) one can’t stay in the rooms. Otherwise the location was good and the price for what we had was - quite okay
Big parking lot, cozy bed, clean room
Stayed in February 2024
Reviewed: February 5, 2024
Keith
CanadaNo ac, in summer would be warm, fans provided
Clean room, close to services
Stayed in February 2024
Reviewed: January 31, 2024
Rosanne
CanadaThe breakfast included was a lunch bag, but was adequate. Wouldn’t stop me from staying here again.
Great value. Everything was clean, friendly staff and convenient location.
Stayed in January 2024
Reviewed: January 21, 2024
Elfreida
CanadaLove the location and felling of safety as you need a key card to access the elevator
Stayed in December 2023
Reviewed: January 15, 2024
Candace
CanadaThe front desk staff were very welcoming and always helpful the sauna and pool were great too
Stayed in January 2024
Reviewed: January 9, 2024
Janco
CanadaThe towels had some stains
Really liked the staff
Stayed in January 2024
Reviewed: January 4, 2024
Nate
CanadaHot tub not working beds very uncomfortable
Cheap
Stayed in December 2023
Reviewed: January 3, 2024
Dante
ItalySauna
Stayed in January 2024
Reviewed: January 3, 2024
Janice
CanadaIt wasn't as clean as it could have been, mirror in bathroom was very dirty and carpet was not clean but room was being renoed from what I could tell so that was understandable.. Also I asked for a wake up call which I didn't get. Room could have used some more light, it was quite dark. But bed was very comfy.
The price was great and would definitely get me to come back. Facility was undergoing some renos and the room I was in seemed to be being upgraded. I hope the price will stay the same after renos as I will be coming to town more often and would definitely stay there again.
Stayed in December 2023
Reviewed: January 2, 2024
David
CanadaPoor
Stayed in December 2023
Reviewed: May 6, 2024
Chris
CanadaAccess
Location + Price
Stayed in April 2024
Reviewed: May 5, 2024
Karen
CanadaIt took 45 minutes for the staff to check us in - they were totally incompetent and wanted photo id for everyone staying in the room, regardless if they had a drivers license. Double charged the couple in front of us and then refunded the wrong credit card. Hallways were super fragrant, which is really bad for anyone with asthma or allergies. The bad far outweighed the good. I will never, ever...ever, ever, ever stay there again. The staff were absolutely horrible, unhelpful, unfriendly and unnerving. There was something wrong with the credit card reader to the point where i was concerned about fraud. I had booked a pet room, because it was on the ground floor, was $10 cheaper, and had access to a fenced yard with outdoor seating and a bbq. Wouldn't let me stay in it without charging me and extra $25 for a pet, and i didn't have a pet! So they stuck me on the 3rd floor!
Stayed in May 2024
Reviewed: May 1, 2024
Russell
CanadaVery little sound insulation in the walls. Awoken at 4am by partying guests.
An inexpensive overnight stay.
Stayed in April 2024
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