Surrey, Canada
Positive section of review
Plus, they always eat near the airport but this time Taxi Driver called and asked to another hotel. That was Empress palace about 20 minutes away from the airport because we wanted to see the city of Suri so we are so happy if I’m calling them they performed well they booked it online and they paid on arrival. There was a spacious that was supposed to stop and put on top the property and the kids if you needed to write on a bus to see the other part of the city
Whistler, Canada
Positive section of review
Even though the pool and spa were closed for maintenance, the hotel arranged for us to use another at a hotel very close by! Spa bath in room was great! Staff very good and informative. Room with 2 queen beds and cooking facilities was excellent.
Negative section of review
Had to pay for parking
Ottawa, Canada
Positive section of review
The environment is cozy and it's home far away from home. Also, the proximity from the various mall and grocery stores is mind blowing plus the swift response of the staff to your need is rare in other places
Negative section of review
The fact that the address is not captured on lyft.
Surrey, Canada
Positive section of review
Pretty good size comfortable bed in the middle of city accessible to many groceries even by walking we could manage our shopping whatever we wanted only one day and we ended up at a gorgeous day here
Ottawa, Canada
Positive section of review
It was a beautiful hotel and Staff were very friendly and location was amazing. We were welcomed by lovely staff who gave us maps and ideas of things to do.
Negative section of review
The Wifi didn’t work in our room and the casting/ screen mirroring was unavailable even though there was a pamphlet in the room walking you through it and promoting it, when it didn’t work I called the guest help desk and they just said it wasn’t working right now. I used a lot of data because the wifi wouldn’t reach our room for a hotel that has a lot of business people I was surprised by that.
Nisku, Canada
Positive section of review
Close to airport, great pool, friendly staff. Airport shuttle was super convenient and staff were very accommodating.
Victoria, Canada
Positive section of review
Nice and right on the harbor, nice view. Decent restaurant with again nice view
Negative section of review
For over $500 CAD/day, no bottle water was available in the room. Checking in was not done efficiently even though we were the only ones there at the time
Edmonton, Canada
Positive section of review
It was a large comfy room, good locations and price.
Negative section of review
The breakfast is horrible
Radium Hot Springs, Canada
Positive section of review
Friendly staff, large room with cute fireplace.
Negative section of review
We liked everything!
Englehart, Canada
Positive section of review
Location Check in was easy
Negative section of review
Hallway unclean Bathroom fan was so loud Did not get warm water let alone e hot for a shower No phone in room to connect to office No security lock on door