Narita, Japan
Positive section of review
Hotel staff are exceptionally helpful and gracious. The Annex twin room was spacious and clean. The breakfast in Serena is fabulous and truly starts our day well. I really appreciate the free hotel shuttle to and from the airport and Aeon Mall..
Negative section of review
Just can’t think of anything I didn’t like about the property.
Tokyo, Japan
Positive section of review
The location was excellent. The room was tiny as are all Tokyo hotels but very well laid out and organized, and it was worth the extra five dollars a night to have a second window and a corner view of the beautiful river.
Negative section of review
The automated check-in process is not very user-friendly. The staff was very nice, but mostly didn’t speak English.
Miyajima, Japan
Positive section of review
The accommodation was clean, beautiful and easy to find. The tatami room is so comfortable and the garden view was stunning. We really enjoy our stay, and will definitely go again!
Kyoto, Japan
Positive section of review
Great location, central to everything. Hotel was well equipped and clean. Staff were friendly and spoke enough English to help. Room was small but that was expected.
Negative section of review
Nothing
Kyoto, Japan
Positive section of review
A little guesthouse with everything you need and a Japanese home experience. The house was clean, the location is easy to find, and the futons are very comfortable.
Negative section of review
The bedroom was a bit small. Maybe i had more luggage than i should for 2 people, but there’s little space to put your belongings. However, it is still comfortable enough for 3 nights for me.
Minami Aso, Japan
Positive section of review
Friendly staff who was always willing to help, even when they did not at first understand our requests. The night;y star gazing experience is fantastic!
Mito, Japan
Positive section of review
The location is good. There are a lot of establishments near the hotel, and it is also near the train station.
Tokyo, Japan
Positive section of review
Massage chair is nice, but unnecessary Location is good Very clean and smells good
Negative section of review
Massage chair takes a lot of space Some of the amenities were forced to us upon check-in when we don’t even know yet what we will require in the coming days The lift always stops at 2nd floor, where the reception is
Hakuba, Japan
Positive section of review
Hotel is very good, their staff so good. Rooms is very good and comfortable.
Honjo, Japan
Positive section of review
Very good rooms.clean and comfortable good location great value