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  5. Reviews of Mercure Frankfurt City Messe

Reviews of Mercure Frankfurt City Messe This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Düsseldorfer Strasse 20, Bahnhofsviertel, 60329 Frankfurt, Germany

#178 of 242 hotels in Frankfurt

Guests' Choice

Review Score

Based on 194 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.7

  • Location

    7.4

  • Facilities

    7.5

  • Staff

    8.2

  • Value for money

    7.6

  • Free Wifi

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 12, 2024

    7.0
    Good stay with compromised breakfast
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast

    Cleanliness and bedding

    Stayed in May 2024

  • Reviewed: April 29, 2024

    8.0
    Contrasts due to location
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast offered seemed expensive €21. The neighborhood can be tricky if you are a solo traveler.

    Walking distance to Hauptbanhof. Frankfurt's main train station. Many restaurants and shopping nearby. Not far from the river. Walking distance to many tourist attractions.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Very well located, clean hotel with a good breakfast.
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The safe was locked and had to wait for over 36 hours to get it fixed.

    Stayed in March 2024

  • Reviewed: April 7, 2024

    8.0
    good position but not good down street near station and some less deirables round corner
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 4 nights

    no restuarant for dinner

    room and breakfast

    Stayed in March 2024

  • Reviewed: March 4, 2024

    6.0
    Nice hotel but the drugs and drug dealing in the area brings it down.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nice hotel but.....The elevator is a joke. I've never been in an elevator that small. The next paragraph the hotel has no control over: The location would have been nice except for all the drug dealers, junkies, and trash on the streets right around the corner. I lost count of how many times I was solicited for drugs. Maybe because we were black American. I saw no one else being solicited so blatantly. Otherwise none one else really bothered us but it is not a place to stay for people with kids.

    The breakfast was good with a lot of variety. The room was nice for the price I paid, but a little small. Most importantly it was clean and modern. No iron in the rooms but the front desk has one, and the staff were super friendly!

    Stayed in February 2024

  • Reviewed: January 7, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    It should not be 4 stats Public areas Looks unclean Strange pillar at the middle of a very small room Very dark carpets - unclean Using the parking needs very special driving licence What? Area around is unsafe

    Location

    Stayed in January 2024

  • Reviewed: December 18, 2023

    8.0
    Good location, very happy with the service received and good value for money
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The carpet needed washing and the lift was quite small.

    Hotel location was great and about 20 minutes walking distance from the city centre. Tram was opposite the hotel. Hotel was very close to the main train station. There were plenty shops and restaurants nearby. Hotel staff were very friendly and helpful. They looked after our luggages after we checked out, as our fight was late afternoon. Rooms were cleaned and beddings were changed on a daily basis and they had coffee maker.

    Stayed in December 2023

  • Reviewed: October 31, 2023

    8.0
    A decent facility, of a good standard. Very good location.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 3 nights

    Narrow corridors and small lift.

    Breakfast ok, plenty of choice. Cleanliness also ok. Very good location - close to the train station, not far from the centre.

    Stayed in October 2023

  • Reviewed: October 14, 2023

    8.0
    a good value clean property handy to the central railway station
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    the property itself is very good, but in last few yeRs the vicinity has become full of drug users even on main street. My taxi drivers noted that too.

    its proximity to the central railway station and its pleasant staff

    Stayed in October 2023

  • Reviewed: October 11, 2023

    7.0
    Good
    • Business trip
    • Group
    • Standard Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Bed was uncomfortable

    The staff

    Stayed in October 2023

  • Reviewed: October 5, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Beds and pillows...very soft...it have me back n neck pain

    Stayed in October 2023

  • Reviewed: August 21, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    The surrounding of the hotel is not safe, a lot of the unwanted characters on the street around that area. We don't feel safe walking out of the hotel after dark, not even safe walking in a group. Best to stay in after dark. Once we are in the hotel, it's safe.

    The location of the hotel is great, very near to the main train station. If you are expecting to travel around a lot on rail, this location is good. A tram stop right in front as well. We reached early and managed to get early check in which is much appreciated after a very long flight.

    Stayed in August 2023

  • Reviewed: August 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 4 nights

    all good

    Stayed in July 2023

  • Reviewed: August 9, 2023

    8.0
    MUY BUENA
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 3 nights

    estuvo bien

    Stayed in July 2023

  • Reviewed: August 7, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Good

    Stayed in August 2023

  • Reviewed: August 7, 2023

    8.0
    Good!
    • Business trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night

    nothing special!

    Although it is a city for business, walking around was some kind of fun. I wanted to spend more time there.

    Stayed in July 2023

  • Reviewed: August 1, 2023

    6.0
    Our stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    In a very seedy area, didn't always feel safe walking in and out. Breakfast was expensive with all the taxes at 17€ each.

    Clean rooms, decent breakfast offer.

    Stayed in July 2023

  • Reviewed: July 5, 2023

    8.0
    Super Dog Friendly
    • With a pet
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    We loved how dog friendly all the staff were! They made us feel very welcomed after a 12 hour flight :). It was easy to walk around the city and has lots of great food options around it. Breakfast included was good as well.

    Stayed in July 2023

  • Reviewed: May 19, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Not that clean

    close to the downtown

    Stayed in May 2023

  • Reviewed: May 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Had to carry my suitcase up several stairs.

    Nice and clean, close to the station.

    Stayed in May 2023

  • Reviewed: April 11, 2023

    6.0
    Good for a night stay.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Room size was small and the amenities were very basic. It does not feel like 4 star hotel.

    Rooms were small, breakfast was average and the location was good. The car park was too narrow to park a big car.

    Stayed in April 2023

  • Reviewed: April 1, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    • Location near the Hauptbahnhof is not the best one as you can find questionable people nearby the hotel location • Parking is impossible to find from the first trial and it is very-very narrow and small - keep this in mind

    • Sound isolation is perfect - you hear nothing from the outside • Breakfast is compact, but still very good and tasty. We had to leave early (6:00) the last day and we were given a special take away edition breakfast - you better inform that you need one 24 hours before that moment

    Stayed in March 2023

  • Reviewed: March 23, 2023

    7.0
    Good
    • Business trip
    • Group
    • Standard Single Room
    • Stayed 2 nights

    Lobby spot may organize with more space. Only 2 table and 4 poeple can sit. During the day coffee machine may stand on.

    Breakfast is enough for being full.

    Stayed in March 2023

  • Reviewed: March 6, 2023

    6.0
    Not very pleasant stay
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The carpet was dark, seem very old and dirty, there is a pillar in the middle of my room, so weird, the area is very dodgy.

    Near the main station, big bin in the room

    Stayed in March 2023

Showing 1 - 25

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