The staff could have been more kind and helpful, particularly on our arrival and departure to help with the luggage considering that it is a medieval castle with many stairs and long walks depending on the location of the guest room. This kind of service is expected from a hotel of that category.

The Castle is impressive, it has noble facilities with antique decoration and style. The breakfast salon and the restaurant are imposing and beautiful. The lighting in the evening brings a magical touch.

Stayed in September 2023

The rooms were carpeted and did not give a clean impression (spider webs, dust etc). Room was getting extremely hot, as there is no A/C. Very slow service to order snacks/drinks - staff were friendly, but clearly could not cope with all orders around dinner time.

Beautiful castle with a swimming pool. Big well maintained grass area - great for playing with kids.

Stayed in August 2023

Spiral staircase with luggage, Difficult for my wife

Breakfast very good

Stayed in September 2023

Lisa and team at Dinner superb, Customer Service Excellance Chef made Vegan dish for my partner Excellent ideas and tastes Reception Really good

Stayed in October 2023

They could up date pillows and some tea and coffee facilities in the room would be great. You can order drinks but it would be nice to make it when you wanted

It is remote so can switch off and relax. The pool was wonderful and the restaurant was exceptional

Stayed in September 2023

Breakfast was quite extensive and tasted lovely

Stayed in October 2023

-

This is real castle, so you feel like you travel to the past times, great experience 👍 we arrived quite late so couldn't enjoy the dinner, but the restaurant looked very nice.

Stayed in October 2023

It was all good

The pool was so lovely. The chateau was beautiful, the grounds stunning. Our stay was peaceful and quiet

Stayed in September 2023

It is not easy to bring the luggage from the parking to the hotel as the parking lot is at quite a distance and the cobblestones inside the castle court do not call for easy rolling of suitcases. It would have been appreciated if the staff would have offered to help with the luggage. The receptionist of the day was quite sturn in his interactions, and we didn't get a sense of welcoming. The restaurant staff was overwhelmed and did not have the manners and professionalism expected for such a place. Breakfast was of poor quality, given its price. The castle is also located near a very busy railroad, and you can hear the passing trains all day long. Luckily, at night, the traffic is less intense. Mosquito screens on windows will be a good addition, so it is possible to have them open during the night.

Stayed in September 2023

The shower attachment was situated within the bath with no curtain provided so it was impossible to take a shower without soaking the bathroom. Tiles were missing from the around the sink which is most unhygienic and overall our bathroom was well below the standard of what you'd expect from such a beautiful chateau. Also the taps on the bidet didn't work.

Fabulous old chateau in a lovely location in the Loire Valley. Excellent restaurant with beautiful foods and service for both evening dinner and breakfast. We loved the ancient oak beams in out bedroom.

Stayed in September 2023

Nothing

Location, friendly staff beautiful setting, pool gardens

Stayed in September 2023

Nothing really, very happy with our stay.

A great property in a gorgeous, peaceful setting. A very authentic experience in terms of staying in an 18th century chateau. The property has its quirks, but they only add to the overall charm. Staff are pleasant and professional, the restaurant is excellent, the wifi is zippy as can be, and breakfast is excellent. Convenient on-site parking.

Stayed in September 2023

The menu is the same every 2 days so more variety would be nice.

Very charming Chateau. Food was delicious. Lovely swimming pool and grounds.

Stayed in September 2023

Leaving was hard

Last minute booking but had stayed 7 nights earlier and we both still loved it so spur of moment decision easy and equally excellent as first visit. Staff v professional, courteous and organisned

Stayed in September 2023

The chateau was beautiful and well presented. The garden was well maintained. Our room was a good size and furnished in keeping with the style of the chateau. We ate at the restaurant and absolutely enjoyed the menu.

Stayed in September 2023

Room close to swimming pool are very basic

Location and the outside look

Stayed in August 2023

room in roof needs roof insulation to reduce the heat - it was a very hot day

Stayed in September 2023

Nil

Location and friendly staff

Stayed in September 2023

The room (« apartment ») we booked was in no way up to the basic standards of such a hotel, nor in any way worthy of the price. The apartment consisted of an entrance, a bedroom and a bathroom accessible through the bedroom. The ‘second bedroom’ was simply a single bed in the entrance, the furniture looked like it was bought in a thrift shop and some of it was in need of repair, there were spider webs throughout the bathroom, even at the foot of the ceramic columns of the sinks, the wood around the tub was worn and in need of treatment ….

The castle itself and the location are both wonderful. The restaurant serves a good meal.

Stayed in August 2023

only a few rooms had air conditioning. which is the same for most hotels in France especially in historic building

A beautiful property steeped in history. the staff were extremely helpful

Stayed in September 2023

Character. Pool.

Stayed in August 2023

restaurant menu and food veeery dated breakfast buffet close to being embarassing rooms are charming but urgently need an overhaul (bathrooms especially)

it is a real castle you sleep into -- with all pluses and minuses very charming environment nice pool

Stayed in August 2023

The room was in a cavern and it was fascinating, but we hadn’t booked for that. Moreover, it was damp and it didn’t have a proper a/c. We usually don’t need a/c but in that case, with a humidity problem of that kind, you need something! There was a machine for humidity which didn’t work and made a lot of noise.

The place, the design of the room, the outside.

Stayed in August 2023

Insects in the room No air-conditioning so it's a bit problematic during summer

Pool Breakfast Dinner View Staff Beautiful castle

Stayed in August 2023