More generosity with soap. At least 2 soaps please

Location and convenience after arriving late at the airport

Stayed in June 2024

The Navette bus system does NOT operate from Terminal 3 to this hotel. You must catch it from Terminal 2 or 3. We actually found it all pretty confusing from the airport.

Have stayed two times before and this is still a pretty good option for so close to the airport. If you have time make sure you walk through the nearby village of Roissy. It has nice restaurants and small supermarket.

Stayed in May 2024

Some of the staff were unfriendly

I like the location . Close to the airport . Shuttle bus was helpful

Stayed in May 2024

The cooked breakfast could be better. Meat choice of streaky bacon and chicken sausages. The rest of the breakfast is good.

Nice room, bar and restaurant very good. Location excellent and I used the hotel shuttle from the airport.

Stayed in May 2024

There is no even one bottle of water

Stayed in April 2024

The breakfast was OK. Not a lot of choice as, unfortunately, the cook was not there that morning. A very poor choice in gluten-free (no bread).

The bedroom was nice and the bathroom was nice. It was quiet.

Stayed in April 2024

Nothing to mention in particular. All looked good to us and answered all our needs.

Excellent location and nice staff that took care of all our needs for 1 night booking as we were waiting for our connection flight. Outstanding dinner and food quality, which exceeded our expectations. Good hotel room that fit our 4 members family. We got extra coffee for free at the bar and had a very nice breakfast. Airport shuttle service was provided on time., though it was an extra charge of 5euro per person. Anyhow, that was the best value for money that we found on booking for staying close to the airport

Stayed in April 2024

Many Japanese people love bathtub so that we refresh ourselves with hot water so It was a pity that there was not.

Breakfast was good enough. Thank you so much !

Stayed in April 2024

The first room we were allocated was very musty and smelled of cigarette smoke.

Close to airport, so very easy to access. Staff were helpful and accommodated a change of room when requested.

Stayed in April 2024

Professional Staff, reliable with a good sense of customer service. Clean room and amenities as described on the website

Stayed in April 2024

Slight problem with the plumbing

Very friendly and efficient staff. Excellent buffet. Very clean & comfortable bedrooms.

Stayed in April 2024

Location from the airport.

Stayed in March 2024

Walls are very thin. You can hear everything from the next room

Parking possibilities and location

Stayed in February 2024

The breakfast is week. There is no ready boiled eggs. Everybody has to boil his own eggs. It takes a lot of time, they must offer readily boiled egss like all other hotels.

The rooms are wide and clean.

Stayed in February 2024

I booked one room and paid for two. After reaching out to the hotel on several occasions they refused to cancel the extra room even after calling and emailing to cancel extra room. Being charged for two rooms when I only needed one room is reason to NEVER book here again. When reserving your room make sure if only one person, you change the 2ppl to 1 ppl or you will be charged for two rooms. In the U.S. when you reserve a room and the reservation says 2ppl, you only reserve one room, unless you select another room. I was traveling alone and assumed I was reserving one room. Still awaiting a refund for second room. ??????

The overall stay was great. I booked and paid for two rooms and I only stayed in one. Error on my part, first time traveling to this country. The room and breakfast were a reason to stay again.

Stayed in January 2024

The hotel definitely needs a renovation, at least the room I was staying. It is a dated and tired 4* hotel which is overpriced for what it is offering.

The staff was very welcoming and provided excellent service. Breakfast was good and offered many options.

Stayed in January 2024

Cold. Cold room , cold ballroom during the conference , cold inside the restaurant and even at the bar !

Spacious room

Stayed in January 2024

It got a bit hot in the room for me.

Quality furnishings and tasteful deco. Large shower with high water pressure.

Stayed in January 2024

Is okay

Well organised

Stayed in December 2023

nothing

nice place, and staff very friendly , check in fast

Stayed in November 2023

Bed - I like firm mattress but this one was beyond firm, hard and uncomfortable.

Friendly staff Breakfast Luggage storage Location

Stayed in November 2023

The pick up and drop off from and back to the airport .so when I landed I was told to stand at the shuttle pickup so I did for 1 hrs until I was told something different and when I got to the main part of the airport I never went inside at first I didn't see Carl's Jr. Later on I walked thur the main part of the airport and than I seen it . The van looked like every other van a d I think if you had the hotels name on it would have made a word of difference. When they handed me my room keys they should have also given me the wifi password and login info.

Stayed in September 2023

There was no fridge in the room, the Air Con was noisy,

Staff is nice, shuttle driver waited for me for 10 minutes cos it was the last one and my flight arrived ate than expected.. I thought that was cool Bar/restaurant staff very friendly and nice Room was clean, bathroom clean

Stayed in October 2023

Nothing.

Great location, big room for Paris, clean, friendly staff, comfy bed, nice little park nearby. Dinner at the restaurant was exceptional.

Stayed in October 2023