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Reviews of Hôtel Restaurant Les Arnelles

Route d'Arles, 13460 Saintes-Maries-de-la-Mer, France

#15 of 44 hotels in Saintes-Maries-de-la-Mer

Guests' Choice

Review Score

Based on 34 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.9

  • Location

    9.1

  • Facilities

    8.4

  • Staff

    9.3

  • Value for money

    7.7

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room with Terrace
    • Stayed 3 nights

    The rooms were lovely - fairly simple but provided everything a guest requires in a modern world. The restaurant serves one menu (3 courses) a day. There is no choice but the food was wonderful. The personnel in the hotel were always very helpful and friendly. This is a hotel I would strongly recommend.

    Stayed in April 2024

  • Reviewed: December 14, 2023

    9.0
    Relaxing time in Camargue
    • Leisure trip
    • Group
    • Double Room with Terrace
    • Stayed 1 night

    I think the gym should be ready for use at anytime - I spent 30 min moving stuff around and plugging machines to be able to use it ....

    Staff was very welcoming and helpful - this hotel is really well well decorated and you really enjoy the Camargue way of life. The pool is great - and you can do horse ridding right on property! Loved it

    Stayed in September 2023

  • Reviewed: October 27, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights

    N/A

    the hotel is a jewel, family oriented with very friendly approach. Classy decoration, in the middle of the nature, peaceful and quiet.

    Stayed in October 2023

  • Reviewed: August 20, 2023

    10
    Relaxing, peaceful and delicious!
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 3 nights
    • Submitted from a mobile device

    We liked everything!

    Beautifully designed, simple but very well considered and excellent staff who were genuinely helpful and friendly. The food was really special.

    Stayed in August 2023

  • Reviewed: July 1, 2023

    8.0
    We'll go there again.
    • Leisure trip
    • Solo traveler
    • Double Room with Terrace
    • Stayed 1 night

    Unfortunately we did not know that the restaurant was closed that evening.

    The friendliness and the efficiency of the staff were exceptional. The location of the room and its terrace gives you the impression of being surrounded by the reed of the Camargue - very quiet.

    Stayed in June 2023

  • Reviewed: June 28, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was a little bit too small (almost no place for luggages). Air conditionning was really noisy, impossible to use when sleeping

    Charming place, like a tiny house. Very cosy. The swimming pool was original and there was a service on pool side

    Stayed in June 2023

  • Reviewed: April 30, 2023

    8.0
    Cute hotel in the middle of a birds reserve
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 3 nights
    • Submitted from a mobile device

    We were a little disappointed with breakfast: the buffet always looked a bit empty, mainly sweet things (croissant, jams), no veggie option, eggs are done on order which is nice but then they come in a little bowl as a plain and small portion, the fried egg wasn’t cooked at all :/ The restaurant only offers a single seated 3-course menu for lunch and dinner and there wasn’t much of an atmosphere so we went to town (5min drive) if we wanted to eat something more simple and have a drink. Drinks are quite expensive (15€ for Aperol Spritz!) so we didn’t spend too much time at the hotel which is a shame because the location is gorgeous. We would have loved a drink and snack by the pool! Overall we thought it was overpriced. The room was cute but nothing special about it, it wasn’t very big, the walls are thin, no drinking water (I had to ask for it), the terrasse didn’t offer a lot of intimacy as it is on the main walking path, and only separated from other rooms by a thin straw wall… Overall it was a pretty hotel in a gorgeous location but lacking of a welcoming atmosphere, with prices too high for the level of service.

    Cute boutique hôtel with 20 rooms, all with a little terrasse, surrounded by the birds. A nice little getaway in a natural reserve. The hotel is nicely decorated, with a little pool. Bed was comfy. Bathroom clean and modern. The restaurant offers a 3-course menu, we had dinner once which we liked very much as it was local and fresh produce.

    Stayed in April 2023

  • Reviewed: April 13, 2023

    10
    Excellent. Highly recommend.
    • Leisure trip
    • Solo traveler
    • Small Double Room
    • Stayed 1 night

    Staff was super nice and helpful and made wonderful recommendations about things to do. The property had a beautiful pool and a coral of beautiful white horses across the way. The room was nice and clean, smelled amazing upon check-in, with a great sitting space in front. The location was within 15 minutes walking to town. Would definitely stay here again.

    Stayed in April 2023

  • Reviewed: September 13, 2021

    8.0
    A pleasant stay surrounded by nature
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 3 nights

    The breakfast choice was a bit limited, lacking savoury hot food. It was too heavily based on fruits and sugary treats. In my case, I did not particularly enjoy having absolutely no choice at dinner: a set menu that was mostly based on vegetables. Regarding the room, some items need to be replaced eg hairdryer with low power, but these are minor issues. Still, the hotel is expensive when compared to other 4 star hotels, so you would not expect these inconveniences.

    My wife and I enjoyed being immersed in nature and at the same time having a relaxing dip in the swimming pool late in the afternoon. Walking among reeds to go to the room instead of the usual long hotel corridors was a refreshing change. My wife really enjoyed the dinner because it was experimental and the staff was very attentive to her allergies. The wines were particularly good. The staff was always friendly and willing to help. This was a different travel experience to the usual hotel stay.

    Stayed in September 2021

  • Reviewed: September 6, 2021

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 2 nights

    Exceptional dinner experience

    Stayed in August 2021

  • Reviewed: August 30, 2021

    10
    Very enjoyable, perfect for couples and family
    • With a pet
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 3 nights

    Prefer a cooked breakfast

    Breakfast was continental and good. Evening meals were fantastic. Staff very friendly, spoke English. Rooms clean and compact. Hotel walking distance to centre of town. Good dog walking

    Stayed in July 2021

  • Reviewed: August 28, 2021

    10
    A wonderful treat
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 7 nights
    • Submitted from a mobile device

    There is nothing to not like at all. There are no criticisms to make ..

    It's a wonderful area and it's a lovely hotel which is both comfortable and tasteful. Wonderful staff. We were surprised at first that it was a set menu each day with no choice however they clearly have excellent chefs as the food was without exception delicious snd to an exceptional standard.

    Stayed in August 2021

  • Reviewed: July 31, 2021

    10
    Superb place to relax
    • Leisure trip
    • Family with young children
    • Deluxe Family Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent food, excellent atmosphere, quiet and relaxing

    Stayed in July 2021

  • Reviewed: October 20, 2023

    5.0
    Just OK.
    • With a pet
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night

    The hotel listing on Booking.com is slightly misleading. The hotel is adjoining a stable yard which does encroach on the hotel atmosphere. The pool is not clean, most likely due to the dusty location of the hotel not lack of care. Overall the decor is lovely, but it is perhaps not a 4 star establishment.

    The staff were lovely, Max was very welcoming and provided us with lots of information about the area, and the hotel. He also upgraded us as the hotel was not fully occupied.

    Stayed in October 2023

  • Reviewed: September 24, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights

    I have to say that this is one of the worst rooms i ever stayed in a hotel. We booked a room of 14 qm, which of course is not large to expect but the room design was so bad that the bathroom including shower was almost as large as the bedroom. The bedroom was so small that there was no chair, coat stand, wardrobe or anything to put your stuff except a tiny table in the corner which was already full with a water heater, two cups, a bottle of water and the information folder. Despite this being a 4 star hotel, we didn't even have enough space to place our two suitcases on the ground. The small board was in the bathroom as the bedroom was too small. The bedroom was right in front of the glass window/door were people walked by to get to their rooms - hence, you had to close the roller shutters (or in this case a gate door as the rooms are old horse stables) when you were in the room. As there were no other windows, you had no daylight in the bedroom. The room didn't get cleaned well, at least it didn't use a vacuum cleaner and on the 3rd day the room was full of hairs and sand. The restaurant was good, but it was also very pricy overall, (especially the drinks with cappuccino 6Euro for example). The Wifi in the room did barely work, we couldn't even plan tours via google maps. The sun shades couldn't be used when it is windy. Which is fine, but there was not a single sun bed with natural shade. I have never experienced anything similar for a 4 star hotel with 340 Euro per night. Hence, i can only give 4 star for the restaurant being okay and the people being nice. We would not recommend at all.

    The stuff was nice and the dinner tasted good.

    Stayed in September 2023

  • Reviewed: June 25, 2023

    7.0
    Not sure we would return...
    • Leisure trip
    • Travelers with friends
    • Double Room with Terrace
    • Stayed 1 night
    • Submitted from a mobile device

    The restaurant was unexpectedly closed on the day of our arrival - the sole purposes of staying here as we had heard many good things about it and had hoped to celebrate an anniversary there, leaving us with very little.optiin other than a beach bar that was recommended and booked by the hotel, which was ok, but not much more than that. Breakfast was also not particularly inspiring and not worth the price.

    The location is great - very quiet and serene. The mosquito blinds in the room were a treat as one can sleep with the windows open at night and enjoy the breeze.

    Stayed in June 2023

  • Reviewed: April 19, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room with Terrace
    • Stayed 2 nights
    • Submitted from a mobile device

    simple small rooms, extremely expensive . Fixed menu at the restaurant, no choice.

    Stayed in April 2022

  • Reviewed: May 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: January 1, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Terrace
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: September 1, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Terrace
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: July 2, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: June 10, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room with Terrace
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: May 15, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2023

  • Reviewed: September 10, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2022

Showing 1 - 25

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