Boot room needs more benches.

Clean. Comfortable beds. Helpful and friendly staff. Nice atmosphere around the building, everyone very friendly.

Stayed in April 2024

Perfect location

Stayed in March 2024

Very friendly staff. Extremely well situated for skiing. Lovely to be able to have a sauna and jacuzzi after a day skiing.

Stayed in March 2024

Good View of valley from all apartments

Stayed in February 2024

Had two flats between four people. Six in each flat would have been a squeeze. In identical flats, one had two toilets, one had one. First world problem. Good size ski lockers, but no heated boot racks or sockets to plug in warmers.

Functional, basic, clean. Perfect for older group, focused on keeping costs down. Friendly staff and having indoor swimming pool, sauna and hot tub (outside). Ideally positioned for access to the slopes - about 100m to the bottom of the piste.

Stayed in February 2024

no WiFi in the room

Great place, superb location, wonderful nature,

Stayed in July 2023

location, staff, ease of access.

Stayed in March 2023

Could do with a few coat hooks in the appartment

Stayed in January 2023

Apartment is situated in 2 floors and could be a good point for someone but wasn't for me and the room downstairs was a little to small for 2 persons but good Overall.

Our room was situated at the first level ,means you go in the room from first floor and have a bedroom and good size shower room with WC and go down through the curbed staircase where is 1 small/medium bedroom and a bathroom with a separate WC ,a openspace living room with a French door and a small balcony and an access to the pathway on the grand floor garden.Very good views to the montaigne and very close withe the sky track and cable cars station (Lot's of sky cable cars station around ) Excellent .

Stayed in August 2022

Basic changing facilities at pool, probably best to take footwear for walking from the room to pool and back. Lockers aren’t heated but boots were always dry in the morning.

Comfortable room with fantastic views over Flaine. You can’t really get any closer to the tows, a 2 minute walk even with ski equipment. Private ski lockers and nice outdoor jacuzzi with indoor pool and sauna. Flaine is a good area for beginner and family groups.

Stayed in April 2022

unfortunately next to a restaurant/bar where people gather outside and can be very noisy late at night

great location, friendly and helpful staff, spacious apartment

Stayed in March 2022

Great, personal service, especially from Thibauld.

Stayed in February 2022

There was no coat rack to hang jackets / helmets which easily could be accommodated in the entrance corridor. No tea towel provided. Only enough comfy seats for 4 people which when apartment sleeps 8 is not ideal after a day in the slopes. Tv use is included in the price but NO English speaking TV channels !!!

Stayed in a 3 bed apartment was on the top floor with excellent views. we like that there were 2 separate showers / toilets. The double bedroom bed was comfy but my daughters thought the singles were not as comfy. The property is so close to the slopes and convenient for the funicular down to Flaine Forum. The leisure facilities were also good although the pool was a tad cold .

Stayed in February 2022

Wasn’t very clean, very uncomfortable beds

Proximity to slopes. Pool sauna. Staff very kindly let me park in the basement when my husband hurt his leg.

Stayed in February 2022

The accommodation is incredibly over priced at half term. £2500 for a very small one bed flat more like a studio To add insult to injury you are then told to clean and mop everything out pay €140 cleaning fee. Just what you want on the last evening of your holiday with children

No breakfast included but kitchen was just about workable

Stayed in February 2023

Service from Head Office very poor. Emails and voicemail messages for booking ski passes were just ignored. Weren’t able to organise transfer from airport. Tip - use GoMassif No welcome pack. We had to buy tea towels, cloths, detergent, salt, pepper etc. Very basic stuff that should be provided. No oven. Very small. We were only a party of 4 and felt cramped in the living area. Not very clean No heated boot storage!!!!! We took ours up to the room which I am sure was against the rules but was the only way I would be able to get them on in the morning. Bathroom had seen better days. Overall had a slightly depressing feel to it.

Great location, warm rooms, morning bread delivery and great shower pressure. Aside from comments below, the kitchen was well equipped.

Stayed in January 2023

The apartment was not brilliant -a bit tired. For the cheap early season rate we had it was Ok but would not be worth the full price. It did not provide proper bedding - just a blanket. there were no duvets. the sheets were in packets when we arrived we had to make our own beds. To keep warm enough at night it was necessary to have the heating on -which gave us dry throats (and the owners a bigger bill - why not just provide duvets it would be cheaper!) There was no oven - which was super annoying as it made it impossible to easily cook meals like pizza or rewarm croissants etc Nothing was provided for cleaning/washing up - no liquid, pan scrubbers, dish washer tablets or tea towels. Ridiculous when people are flying in. (although there was un-necessary shampoo and shower geL!) Loo rolls were rationed. Sauna and hot tub/pool only open 10am-7pm - so no good for early or late swims.

We ate out and had some nice food of an evening down in Flaine Forum Our apartment had a great view We were super close to the slope - within walking distance (in ski boots!) Loved the hot tub and sauna and chatting to other guests.

Stayed in December 2022

terrible uncomfortable beds with the matress springs poking through

ski area is amazing

Stayed in March 2022

rooms are very small, the mattresses feel like they are the original one from the 80's (need to be changed ASAP) the couch needs to be replaced as it had better moguls than the slopes. we had to clean our own room, which I didn't mind, but we left it cleaner than when we got it. we was told to leave the blankets in the cupboard so I assume that these never get cleaned (gross) ski storage is just a room, no heating to dry the boots.

location of the hotel was great, the lifts are very close and you can ski within 50m of the hotel.

Stayed in March 2022

no security or reception being manned anyone could walk in. boot room door never locked always open. room was dirty beds could never and been moved to be cleaned. self clean poor idea would rather have the room cleaned properly than by other guess. beds very poor, sheets stained had to be returned from 5 am everyday (apart from Sunday) garages outside bedroom window used as storage/delivery terrible night sleep noise could still be heard if window was shut!!!

pool and jacuzzi great location however even with snow was never a ski in ski out

Stayed in February 2022

Our stay was great in every way. Our first appartment we had noise issues with neighbors and the feont desk did not hesitate to move us and accomodate our needs. The facilities and appartment were clean and in good condition everything we needed was there and more. The swimming pool and commin areas were always clean and the staff went beyond and over answering any question we had and helping us if we needed directions or advice on hikes. Thank you to the staff for a wonderful family vacation. Would highly recommend!

Stayed in July 2021

the pool could be warmer

staff were very friendly and helpful. the location is good

Stayed in March 2022

Staff do the bare minimum. Rooms are very small.

Location and pool

Stayed in January 2023

There are no comments available for this review

Stayed in March 2024