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  5. Reviews of Hotel Residence Alaïa

Reviews of Hotel Residence Alaïa

40 route d'arraioa, 64310 Ascain, France

#10 of 21 hotels in Ascain

Guests' Choice

Review Score

Based on 94 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    9.2

  • Facilities

    8.6

  • Staff

    9.4

  • Value for money

    8.7

  • Free WiFi

    7.5

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Showing 1 - 25

  • Reviewed: May 9, 2024

    10
    Nice quaint spot for a short stay
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Check in being closed from 12-4 could be awkward for some people, but the owners are more than happy for you to leave your bags if you arrive before 12.

    Quaint place, huge room and bathroom, comfy bed

    Stayed in May 2024

  • Reviewed: May 6, 2024

    9.0
    Great place to stop near French/Spanish border
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night

    The immediate surroundings were unimpressive. Chairs not adequate for reading.

    Welcoming ambiance (our acceptance enhanced perhaps as I wore an old Basque beret). Attractive road walks and splendid local restaurant. Fine breakfast

    Stayed in April 2024

  • Reviewed: January 22, 2024

    8.0
    Would use again
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    A little to warm for me but I’m sure most people would be very pleased as it was a very very cold winters night

    Location was excellent and receptionist very helpfull

    Stayed in January 2024

  • Reviewed: January 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful village but nothing open

    Stayed in January 2024

  • Reviewed: November 9, 2023

    10
    Great value
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night

    The rooms were comfortable and perfect for our family. The staff was very friendly and the location was perfect, right in the heart of the town. We were able to park our car right outside the door of our room. We only stayed for one night.

    Stayed in November 2023

  • Reviewed: October 14, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I thought 8.50 euros for my little dog to stay was a bit pricey.

    The location is great, as one can walk anywhere, very comfortable bed and vert clean.

    Stayed in October 2023

  • Reviewed: October 3, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Town & location wonderful . Hard to sleep at night with bright outdoor light , no windows , dark . We thought easier with bags not to carry luggage up narrow stairs. Definitely our error not staff

    Stayed in October 2023

  • Reviewed: October 2, 2023

    9.0
    Excellent accommodation in a great location - for us a stop off from UK to South of Spain
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Noisy fridge (we unplugged)

    Everything you needed in a modern and clean room.

    Stayed in September 2023

  • Reviewed: September 30, 2023

    8.0
    Perfect location, great value
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Parking is limited - there is good parking nearby, however a drop off point would be useful (we were staying with a baby and had a lot of stuff so had to use the disabled bay).

    Nice staff, helpful including recommendations for food. Spacious and well equipped apartment. Amazing location. Excellent value for money.

    Stayed in September 2023

  • Reviewed: September 25, 2023

    8.0
    Nice apartment in a beautiful town, dog-friendly
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 5 nights
    • Submitted from a mobile device

    The apartment was a bit small for two + dog, but it was enough. The price doesn't include cleaning service and there weren't any utensils for cleaning.

    Location, very beautiful town and walks nearby. Close to St Juan de Luz.

    Stayed in August 2023

  • Reviewed: September 18, 2023

    10
    Great stop off on way to algarve with our dog
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Great location

    Stayed in September 2023

  • Reviewed: September 4, 2023

    10
    Very welcome break on a long journey.
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    For the price i think this was outstanding

    Great location. Super quiet. Friendly staff. Fab breakfast outside under the trees!

    Stayed in September 2023

  • Reviewed: July 11, 2023

    9.0
    Wonderful
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Calm and peaceful in a very nice decor.

    Stayed in July 2023

  • Reviewed: May 17, 2023

    9.0
    excellent on reviendra
    • Leisure trip
    • Group
    • Studio
    • Stayed 4 nights
    • Submitted from a mobile device

    literie/emplacement /parking

    Stayed in April 2023

  • Reviewed: January 26, 2023

    9.0
    Well worth a stay in a comfortable characterful property plus dog friendly
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Lovely old property with modern touches in convenient location & beautiful old village.

    Stayed in January 2023

  • Reviewed: November 21, 2022

    8.0
    Very nice, but it can be loud
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    You can hear everything from adjacent rooms, so you need to be lucky.

    Very clean, neat, and comfortable. Hosts are kind.

    Stayed in October 2022

  • Reviewed: November 3, 2022

    9.0
    highly recommended
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    nothing

    it was very attractive and we were made very welcome. the cleanliness was excellent.

    Stayed in November 2022

  • Reviewed: October 24, 2022

    8.0
    Comfortable overnight stopover with 2 dogs. Staff very friendly & helpful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Character building with lovely furnishings In beautiful small town

    Stayed in October 2022

  • Reviewed: October 5, 2022

    9.0
    Excellent!
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night

    Good location, very clean and comfortable room and a excellent breakfast

    Stayed in October 2022

  • Reviewed: September 26, 2022

    10
    A wonderful boutique hotel in the amazingly picturesque Basie village Ascain.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location a little out of the central part of the beautiful Basque village was a perfect. Just a short walk into a good number of restaurants, cafes and shops and yet still remarkably quiet at night.

    Stayed in September 2022

  • Reviewed: August 9, 2022

    9.0
    If we ever return to Ascain, we will definitely stay at Hotel Alaia again.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 5 nights

    We were there for five nights. The towels were not changed until we asked, aftre three nights. This turned out to be an oversight by the cleaners - reception were very apologetic and gave us new towels immediately.

    Lovely, friendly, helpful staff on reception. Modern, airy room and excellent shower.

    Stayed in August 2022

  • Reviewed: August 8, 2022

    9.0
    Great location, clean room in a lovely town
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights

    It was very hot during the summer and without a breeze it was difficult to sleep. The fridge seemed to be struggling and the door was hot to touch, which indicated it likely needed replacing.

    The town of Ascain is lovely and we were comfortable on Hotel Alaia. The location is good, a short walk from the main square and parking was available directly outside.

    Stayed in August 2022

  • Reviewed: July 30, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location in the pretty village, nice restaurants, clean rooms, friendly staff, good value, free parking. A fantastic stay :)

    Stayed in July 2022

  • Reviewed: July 30, 2022

    8.0
    Charming and comfortable
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No actual parking on the spot. The public parking is off the premises (a mere 30m away), but no monitoring. Breakfasts could have been included in the total price. The wi-fi was good but only last a few minutes. It needs constant reconnection.

    It is a very quiet little hotel nestled at the foot of the mountains. Very clean with lots of charm. The breakfast is pretty good (local products) and considering that it is a buffet, plenty to eat. The public parking is great with plethora of free spaces. Hikes start right off that same parking. Because the rooms have no A/C, I asked for a fan and the lady behind the counter provide me with one. Our room was spacious and quiet, away from the road. Good mattress. The bathroom was large and clean. Our room was acrually in an adjacent house (Maison Maïtena which allows us more independence).

    Stayed in July 2022

Showing 1 - 25

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