Rue de Maugré, 59220 Valenciennes, France
#64 of 116 hotels in Valenciennes
Guests' ChoiceBased on 95 hotel reviews
7.8Cleanliness
8.2
Comfort
8.1
Location
7.8
Facilities
7.9
Staff
8.9
Value for money
7.8
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 7, 2024
Evluc
NetherlandsNo big issues. The breakfast was quite expensive, but tastefull and good options. It is not the most modern hotel, but the price was really friendly.
The staff behind the reception was incredibly friendly. Both at check-in as during check-out. We had a comfortable stay, might book again.
Stayed in May 2024
Reviewed: May 5, 2024
Maarten
NetherlandsSchoon, up to date.
Stayed in May 2024
Reviewed: April 28, 2024
Sarah
FranceNothing really
The staff, the cleanliness and the hall / reception beautifully organized with great things to play for kids
Stayed in April 2024
Reviewed: April 27, 2024
Dennis
AustraliaAs we are elderly we would prefer a separate shower stall rather than a shower over the bath.
Friendly and helpful staff. Meals in the restaurant were very good. Hotel is easy to get to off the motorway.
Stayed in April 2024
Reviewed: April 7, 2024
Pei
Singapore- lack of sound proofing of rooms. Eg I could hear the doors of the other rooms slam. - water stains on the shower lever made it look like it wasn’t cleaned before we arrived.
-Tesla supercharger -right off the highway, convenient for a night’s stopover - nice lobby -decent food
Stayed in April 2024
Reviewed: January 29, 2024
Tracey
United KingdomNot everyone spoke English but wasn’t a problem
Lots of free parking. Food good, staff very friendly and helpful. Rooms are of a good size. Dog friendly hotel
Stayed in January 2024
Reviewed: January 6, 2024
Veenaraju
NetherlandsWhile booking, I included the dinner. However, I came to know various restrictions once I checked-in. For example, there is a limitation (25 Euro per Adult and 13 Euro per child, Children can't order the normal menu as they can order only the kids menu, etc). This should have been mentioned while booking the hotel.
Stayed in January 2024
Reviewed: October 3, 2023
Nicolas
Francestop ovrnight, not much to stay but friendly staff and clean place to stay
Stayed in October 2023
Reviewed: August 11, 2023
Rutger
GermanyI have stayed at this hotel before and was already well impressed with the family friendly atmosphere and many play options for my 4 year old son. This time was travelling with our family dog and was really impressed with the reception of the dog. Not only where dog bowls already prepared in our room, the dog was treated like royalty. Access more or less every where on the leash. Water served to him while we where having dinner. Room located on the bottom floor, so he did not need to climb stairs, when we wanted to go for a walk. Also the offer on kid games, block building corner and many outside games really make it a dream place for kids. A small game as a present for my son on arrival is also a very nice gesture. The location close to the highway in the north of france make it a perfect mid journey stop. On top of that the breakfast buffet is large and has very good quality products. The restaurant has a great choice as well.
Stayed in August 2023
Reviewed: August 1, 2023
Jónsson
DenmarkThe bathroom and some room furniture were quite warn, but then again I could see that they were renovating some of the other rooms which probably will have solved this problem by next time.
I very much liked the pleasant and helpful staff. I liked the large parking place. I also very much liked the fact that there were plenty of electric car chargers.
Stayed in July 2023
Reviewed: June 2, 2023
Mohammed
United KingdomNo lift in the hotel. The room was very warm and no instructions on how to adjust the temparature. Some of the dishes on the food menu do not have descriptions on what they contain.
The rooms were comfortable. The lady at the desk when we arrived was very friendly and helpful. My mother is disabled and she changed our rooms to the ground floor instead of the 1st floor seeing my mum struggle to walk up the stairs.
Stayed in May 2023
Reviewed: May 30, 2023
Alin
RomaniaCould have been a little cheaper
It was a quiet location, friendly area. It's what one would expect from trying to get some rest, for one night. Not wow, but it's OK.
Stayed in May 2023
Reviewed: February 21, 2023
David
NetherlandsIt wasn't possible to turn down the heating in the room.
Uncomplicated, efficient room with a comfortable bed. The restaurant served very decent food and the service was good. Not the cosiest of table layouts, but quite OK.
Stayed in February 2023
Reviewed: September 22, 2022
Markus
GermanyThe room was clean and functional as expected, the lobby bar restaurant area was comfortable and the food was also as expected, Parking was easy and safe
Stayed in September 2022
Reviewed: August 29, 2022
Mr
JerseyThere was no air conditioning and it was like sleeping in a sauna. Room to temperature was at 28oC. Swimming pool was broken, but we were advised of this.
Staff were very friendly
Stayed in August 2022
Reviewed: August 25, 2022
Razal
United Kingdomno air con
The staff they were brilliant and friendly and the amenities for kids
Stayed in August 2022
Reviewed: August 23, 2022
Ellie
United KingdomThough there is an AC unit in the room it was not working. This was not isolated as we had booked 3 rooms. It was a very hot day and almost unbearable in the bedroom. Even with the windows open the room had become so hot before we occupied the room it was like a greenhouse/sauna. The design of the building itself has a flat roof and is only 2 floors and our bedrooms were on the first floor so sweltering hot. No fan was provided as a replacement unfortunately.
The room was very spacious and clean. Perfect for a flying stay over whilst passing through and needing a half way point to stop on a long journey (Nurburgring to Caen). The receptionist who greeted us was absolutely lovely and couldn't have been more helpful. Lots of space in the car park for a car towing a race trailer.
Stayed in August 2022
Reviewed: August 16, 2022
Anna
United KingdomThe room was sweltering and we couldn’t open the window because of having a child in the room. To be fair there was a heatwave in France at the time of our visit, it was 30’c outside, but it was 34’c in our room and there was no air con. So a uncomfortable night for anyone that struggles with heat. Luckily it didn’t bother half of our group
The hotel is amazing for families with really thoughtful extras, such as board games in the bar, table football games, even a reading book for children and a bookshelf for adults. It was lovely and clean, downstairs was very modern. The rooms were large and super clean, but a little dated. The concierge/ receptionist was a wonder. She gave us a fabulous welcome, and really looked after every single guest. Breakfast was brilliant
Stayed in August 2022
Reviewed: August 13, 2022
Alexander
NorwayVery warm room with no AC.
Average hotel, everything was fine but nothing stood out. Tesla superchargers in the yard, which is why we stayed there. It's a decent place to stay if the price is low/moderate.
Stayed in July 2022
Reviewed: August 9, 2022
Reeta
Finlandpool was not working this time at the property
perfect for our purpose as an overnight stay on a road trip.
Stayed in August 2022
Reviewed: August 3, 2022
Laeticia
United KingdomThe scrambled eggs
The Receptionist lady was very kind and friendly. Staff in general were very kind and friendly but the receptionist lady were amazingly helpful. Very good quality service.
Stayed in July 2022
Reviewed: July 29, 2022
Rutger
Germanyservice a little slow in restaurant
many possibilities to be active with kids, eg badminton, boules, table tennis, football and swimming pool. Good restaurant. perfect location for a overnight stay when traveling south or west in France.
Stayed in July 2022
Reviewed: July 23, 2022
Helene
DenmarkPoor sleeping conditions with bad quality of pillows and very hot rooms (impossible to sleep with open windows with the noise from the highway) and very small and poor quality of mattress for the kids bed
The pool, the quality of the food
Stayed in July 2022
Reviewed: July 19, 2022
Antoon
EstoniaThere is no airconditioning in the hotel. We got a fan from the staff to cool down the room a little.
Friendly service. The hotel has a nice swimming pool.
Stayed in July 2022
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