Longtail Hill,, Bowness-on-Windermere, LA23 3JD, United Kingdom
#11 of 16 hotels in Bowness-on-Windermere
Guests' ChoiceBased on 477 hotel reviews
8.5Cleanliness
9.0
Comfort
9.1
Location
9.0
Facilities
8.7
Staff
8.8
Value for money
7.8
Free Wifi
7.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 8, 2024
Lisa
United KingdomLiked it all
Excellent
Stayed in May 2024
Reviewed: June 3, 2024
James
United KingdomThe only criticism which is a very small one was that the couch wasn’t big enough for us to both sit on and watch the tv and be comfortable but only a minor thing
Great staff who upgraded us free of charge
Stayed in June 2024
Reviewed: May 29, 2024
Vicky
United KingdomI’d ordered ( paid for in advance) 3 separate treat/optional extras packages to be in the room on arrival as it was a surprise treat for my husbands birthday, however only 1 of the 3 packages was there do I had to go & ask for the other 2 which ruined the surprise element. The man on reception did apologise & brought them very quickly but there was no partial refund or extras etc to compensate, this left me feeling disappointed due to his much effort I’d put into arranging it. Aldi the red rose room was shown to have a spa bath in both the photos & description but it was actually a sunken bath with no spa function - still quite cool but not what i expected from room description.
Location was great the room was spacious with good facilities & lovely breakfast
Stayed in May 2024
Reviewed: May 28, 2024
Ryan
United KingdomStaff are lovely and very helpful
Stayed in May 2024
Reviewed: May 15, 2024
Chris
United KingdomNothing
Really comfortable
Stayed in May 2024
Reviewed: May 14, 2024
David
United KingdomThe Grand Spa suite was absolutely wonderful. Having the sauna and hot tub facilities allowed us to really relax and unwind whilst looking out onto a peaceful and tranquil forest.
Stayed in May 2024
Reviewed: May 6, 2024
Paul
United KingdomThe toilet has no privacy, if you was sitting down stairs you can hear the person upstairs on the toilet, maybe a little privacy if your having a number 2
The room was great and the breakfast was great to
Stayed in May 2024
Reviewed: May 2, 2024
Alan
United KingdomHot tub unexpectedly turned off centrally at 10pm when the literature said it would be 10.30pm
Great breakfast friendly staff perfect facilities.
Stayed in May 2024
Reviewed: April 27, 2024
Humerah
United KingdomN/A
Very Clean and Tidy. Lovely Receptionist and Great customer Service.
Stayed in April 2024
Reviewed: April 26, 2024
Naomi
United KingdomStaff wasn't helpfull couldn't work hot tub went to main property and they just give us the same instructions has the QR even no we explained we had trued that previously and didn't work.
Very clean great facilities very modern gawjus views.
Stayed in April 2024
Reviewed: April 26, 2024
Kayleigh
United KingdomWe booked a fairly last minute stay to celebrate our upcoming wedding anniversary, and being heavily pregnant I was looking for somewhere cosy, relaxing and rejuvenating. We were ever so kindly given a complimentary upgrade to the Elysian, and our suite was absolutely stunning. Incredibly spacious, modern and comfortable. I loved the thoughtful extras, like the ice machine and the 'proper' coffee machine with milk frother! The view across the balcony onto the fields was beautiful, and really set the scene when relaxing in the hot tub. The lovely breakfast was easily ordered via a QR code from the room, and delivered to the room in the morning - big portions, kept us full all day! The bed was incredibly comfortable - no easy feat at this stage of my pregnancy, and was greatly appreciated to have been given extra pillows as requested (pillows also incredibly soft!). We paid the extra for the late checkout, which made the stay feel far less rushed in the morning. The staff were lovely and friendly, and we would absolutely love to stay here again and be able to fully appreciate the sauna and hot tub etc. Thank you for our much needed break!
Stayed in April 2024
Reviewed: April 22, 2024
Lucy
United KingdomNothing I can think of that I would change .
Staff were friendly , room was clean and we even a complimentary upgrade to a spa suite which was lovely.
Stayed in April 2024
Reviewed: April 5, 2024
Anthony
United KingdomI really don’t feel it was value for money. 1 night here middle of the week I feel was just far too expensive For one night and two people to cost the amount it did without any of the extras ordered doesn’t really leave any room or affordability to buy the hampers or bottles. The weather (not the establishments fault) did mean things like the hot tub were of course less appealing but i stayed in the lakes for several days but could only afford to stay here for one day really and then stayed of similar quality elsewhere. Again, the staff were excellent and the establishment is comfortable but just was not worth the money when also including costs of your actual trip to the lakes I.e going out to eat. Breakfast also didn’t seem to pay attention to notes about the food when it came to overnight oats
It was so welcoming and charming from the staff, they were polite and nice and chatty. Room was comfortable and breakfast was fine
Stayed in April 2024
Reviewed: April 4, 2024
Connor
United KingdomGot breakfast order wrong on the second day and could have done with a slightly larger portion for the full English breakfast and used better quality bacon for it.
Hot Tub and Netflix.
Stayed in April 2024
Reviewed: April 1, 2024
Kevin
United KingdomParking at the property no 23
Breakfast was perfect and located 👍
Stayed in March 2024
Reviewed: March 30, 2024
Drummond
Abkhazia, GeorgiaBreakfast was really good apart from you. we're limited to what you could have considering the cost you stay
Staff were fantastic
Stayed in March 2024
Reviewed: March 20, 2024
Lauren
United KingdomEveything was perfect
Clean facilities. Quiet area
Stayed in March 2024
Reviewed: March 19, 2024
Daniel
United KingdomClicked an option for private parking however was told by reception to park on a kerb outside the property, minor negative compared to tons of positives
Facilities where 10/10, room was really clean and staff where really helpful, overall 10/10 experience and will definitely be visiting again
Stayed in March 2024
Reviewed: March 18, 2024
Jamie
United KingdomThe breakfast was amazing, facilities were amazing the staff was very helpful when needed.
Stayed in March 2024
Reviewed: March 11, 2024
Steven
United KingdomHot tub just got filled with stuff from trees then u could no longer use it. Very disappointing
Bed was comfy. Bath was good
Stayed in March 2024
Reviewed: March 9, 2024
Daniel
United KingdomThe service wasn't good. If you wanted to swap some items in breakfast you could only choose extra harshbrows so couple in front of us where vegetarians and couldn't pick anything different. Location is not the best either. Definitely not worth the asking price. Even cutting it in half would be still questionable. Oh and had no robes either.
The rooms look nice, hot to and jacuzzi but that's pretty much it. Rooms where clean.
Stayed in January 2024
Reviewed: March 7, 2024
Megan
United KingdomThe breakfast menu and the menu in the room didn't match up so they didn’t have what we wanted when it came to ordering but it was still nice none the less! A certain member of staff could have done with a smile
The room was lovely and clean!
Stayed in March 2024
Reviewed: March 5, 2024
Chloe
United KingdomBreakfast Hot tub outside was poor
Spa bath
Stayed in March 2024
Reviewed: March 4, 2024
Erin
United KingdomRoom layout, did not look as big as it did on the pictures, and was easy to bang your head on the ceiling due to the facilities being so far back. Fire only lasted so long. balcony lights would not knock off which disturbed sleep and was annoying when sat in the hot tub at night. Glass round the hot tub would have been better the other way round so you could have a view whilst in the hot tub and be hidden when getting out and walking to the door. Damage deposit so in the fine print not clear - would have been better paying it in with the price of the room. Breakfast was not great and disappointing for this kind of place. Paid £30 to stay an extra hour and a half and hot tub would not heat up and hot water on tap stopped working, also fire would not come on the next day
Cleanliness, cosy and comfortable.
Stayed in March 2024
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