A bit too close to the main road, could hear traffic at night & morning.

The location is great.

Stayed in April 2024

None.

Very friendly and helpful owner/manager. Very good and fast response (even-though at night) regarding adjusting the room temperature. Clean, spacious and comfortable flat. Close to the center of the city. Complete amenities and supplies. Excellent wifi.

Stayed in January 2023

Kitchen sink tap whilst working wobbled violently and urgently needs attention

Stayed in December 2022

1. The parking. Although i was told before hand that parking is tight, it was really hard to reverse & park in the carpark & i had to be careful not to hit the wall on my right. Lucky no car was parked in Lot2 & i had some extra space to manoeuvre. Definitely not suitable parking for big cars.

Modern appt n nicely done up. Linda provided clear instructions so everything was easy.

Stayed in November 2022

Loose kitchen tap. a bit cold at times and had to manually increase the temperature each time. Thermostats had wrong value, showing around 10 degrees more than it was.

Large and comfortable

Stayed in November 2022

nothing to complain

cleanliness and accessibility

Stayed in October 2022

A few things that would have made it from very good to exceptional. A fan in the smaller bedroom. It was very hot while there, made sleeping difficult and while the master bedroom had a fan, the smaller room didn't. The mattress in the master bedroom could have been more comfortable. It was 2 seperate ones I think, but the issue was you ended up turning during the night and rolling to the centre of the bed and the middle didn't feel supportive. A few bits of damage to floors and furniture that I reported as soon as we arrived, so we would not be blamed. It would have been helpful to know before our arrival that they were already aware as it worried us and we took photos.

Hospitality welcome pack was very nice. Coffee machine and pods fab. Easy entry, good clear instructions. Fan in master bedroom was much appreciated. Nice fixtures and fittings, well stocked kitchen. Great location. 👍

Stayed in September 2022

Car park space is very small I had to put drivers door as close to the wall as possible then exit the car via passenger door

Apartment was big,very clean and came with secure parking

Stayed in August 2022

The apartment is right on the road so you hear every car pass by and every noise.

The space was good and close to shopping and the river.

Stayed in August 2022

nothing

the property is well maintained and clean - it has everything you need for a comfortable weekend break

Stayed in August 2022

Access to the unit was through an app, which was great - but it was our first day in the country, so making sure that we had working cell phones right way was a bit stressful.

Clean and well appointed apartment, secure building with secure parking and washing machine for small loads of laundry

Stayed in June 2022

nothing

lovely,clean, well furnished, comfortable beds and well equipped kitchen and bathrooms. just what we needed.

Stayed in July 2022

Coffee maker and pods provided. Tea sugar breakfast cereals. Biscuits. Fantastic

Stayed in July 2022

Access via an App was an experience, especially for those of us who are unfamiliar with this technology but host sent video to help and explain how to use it.

Location was very convenient and we were able to walk to lots of eateries and the Railway Station. Communication with the host was excellent - always responded promptly to any queries. Décor and facilities were lovely and it was really nice to be able to relax in our own private apartment.

Stayed in March 2022

The only recommendation would be cleaning, there was a big stain on the bed, dust balls from under the bed, also dust along surfaces in the bathroom and ensuite along with limescale stains on the showers screens. There was also a handprint on the towel rail and hair in the shower in the ensuite. Dust on the tray where the toiletries sit with a ring stain, don't think they get cleaned often. We also noticed big cobwebs in the windows behind the shutters when opening the windows. I did take some photos.

We loved the location, there was lots of great eateries and shops within walking distance. Really liked the smart festures, within the apartment and the facilities were great. Really liked the little touches - cereal. tea and coffee along with the toiletries. The apartment was big, spacious and had good facilities for our stay, Linda was great at organising check in and check out times, along with any additional queries. The car parking was good, and the location of Bridge Street parking opposite is also ideal for additional guests to park. Would recommend others to stay and would stay here again.

Stayed in February 2022

Couldnt fault this place

Loved how clean and modern the flat was. Tastefully decorated and everything was thought of to ensure an enjoyable and comfortable stay. Linda was very accommodating and helpful.

Stayed in December 2021

Really well kitted out, very clean, super responsive owner

Stayed in December 2021

Parking is very tight!

The apartment was in an excellent location and was beautiful. The app for entry to the building was very easy to use.

Stayed in November 2021

Nothing not to like - a fantastic find. Good pub (The Swan) on the Thames to walk to. Would thoroughly recommend.

A spotlessly clean property, with a high quality fit out. Very comfy beds. Kitchen equipped with everything you could want. En-suite with powerful rain shower and bath in family bathroom. A really brilliant find. Parking spot against a wall, too tight for a VW Tiguan, but Lynda sorted straight away for us. Really great communication. Would thoroughly recommend.

Stayed in October 2021

There was a Range Rover parked in my dedicated parking space as well as its own! I had to park outside the car park.

Helpful host. Linda was very friendly and answered all my questions promptly.

Stayed in October 2021

The location was very central in Staines and it was an easy walk to all restaurants and malls. The apartment was airy, spacious and had all the amenities for a long stay.

Stayed in September 2021

Nice, clean tidy. Really good facilities - perfect for a family get away. And we’ll stocked with coffee which is always a bonus.

Great flat and really good central location.

Stayed in August 2021

The underground parking isn’t suitable for two cars next to each other as there isn’t enough room to get out of your car when parked. The host did sort me another parking spot out when requested. There is abit of traffic noise as the road outside, as the road is a main thoroughfare for the area.

The electronic key is a good idea, the beds were comfortable & we had all the amenities we needed. The area has plenty of shops & restaurants nearby.

Stayed in August 2021

Apartment was lovely and very convenient location, the host, Linda, was amazing, there was an issue which was not her fault at all but her communication on this issue was brilliant.

Stayed in August 2021