30-33 High St, Canterbury, CT1 2RX, United Kingdom
#25 of 27 hotels in Canterbury
Guests' ChoiceBased on 2350 hotel reviews
7.8Cleanliness
8.5
Comfort
8.6
Location
9.4
Facilities
8.0
Staff
8.8
Value for money
7.4
Free Wifi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 6, 2024
John
United KingdomWhy do you think anyone would like to bathe in full view of the room?
Food was okay. Dinner was not really tapas at all. The breakfasts were over fussy.
Stayed in June 2024
Reviewed: June 6, 2024
Louise
United KingdomLack of hot water for showers
Great central location, clean , lovely bar , excellent breakfast & friendly helpful staff.
Stayed in May 2024
Reviewed: June 5, 2024
Morris
United KingdomPoor Wi-Fi, shower over bath not suitable for tall people and temperature controls were poor
Great location, large room, good breakfast, friendly staff
Stayed in June 2024
Reviewed: June 4, 2024
Tina
United KingdomNeeded a paint touch up in places.
Very lovely, and the comfiest need we’ve ever slept in at a hotel!
Stayed in May 2024
Reviewed: June 3, 2024
Richard
United KingdomVery well located
Stayed in June 2024
Reviewed: June 1, 2024
Keith
United KingdomCentrally situated.
Stayed in June 2024
Reviewed: May 31, 2024
Paloma
United KingdomA bit dated.
Amazing location next to all tourist attractions
Stayed in May 2024
Reviewed: May 31, 2024
Lesley
United KingdomN/A
Breakfast and evening meals good. I had issue with the TV not working at all for all 3 days. However I was compensated financially
Stayed in May 2024
Reviewed: May 29, 2024
Clair
United KingdomThe stairwells were dirty. The bath had some scum and black mould
The windows were sound proof. Bed was huge and comfortable.
Stayed in May 2024
Reviewed: May 27, 2024
Steve
United KingdomRoom was a little tired and small Not great value for money at £299 for one night B&B
Great location
Stayed in May 2024
Reviewed: May 25, 2024
Elaine
Hong KongThe quiet lounge on 1/F for my conference call.
Stayed in May 2024
Reviewed: May 24, 2024
Julian
United Kingdomall good
Stayed in March 2024
Reviewed: May 23, 2024
June
United KingdomThe food in the brasserie although good was confusing in that there were no definite starter, main and was more like an English tapas very unusual
The room was comfortable. I had an issue with the television but it was soon sorted out. The breakfast was good and the staff helpful and would mix and match dishes. The desk staff helped us find places and things do do locally and gave us useful recommendations.
Stayed in May 2024
Reviewed: May 23, 2024
Susan
United KingdomThe only issue was it took forever for the water to run hot, even then the shower was only just warm enough
Fantastic central location with a car park. Very friendly & pleasant staff
Stayed in May 2024
Reviewed: May 20, 2024
Sarah
United KingdomThe rooms decor was old and worn. Coffee bags supplied in the room were useless.
Location was great. Staff were professional and helpful. Really good breakfast.
Stayed in May 2024
Reviewed: May 20, 2024
Nicola
United KingdomRooms were a little worn. Big holes in the carpet, badly fitted bathroom panels and a window which had to be wedged open wasnt the standard I was expecting
Superb location. Friendly, helpful staff Lovely choice for breakfast. Clean towels and bedding
Stayed in May 2024
Reviewed: May 14, 2024
Rebecca
United KingdomLunch menu was quite expensive but the food was lovely
Comfy beds and gorgeous breakfast
Stayed in May 2024
Reviewed: May 13, 2024
Hatfield
United KingdomShower dripped all night
Stayed in May 2024
Reviewed: May 13, 2024
Katie
United KingdomPaying to park, the first come first serve bit is fine. But don’t think you should have to pay !!! The first greet at the hotel wasn’t the best, I think some of the staff need to learn some real people skills !
Great location, nice hotel
Stayed in May 2024
Reviewed: May 12, 2024
Derek
United KingdomThe expectation when reading the menu was very good. Unfortunately the reality for the English breakfast when it was served up was not the same. The food was very badly prepared. The toast, the black pudding , mushroom and tomato were so hard they were inedible and the bacon was very undercooked. Aside from this the staff and facilities were very good. Drinks seemed a little expensive at the bar so went to the local pub. In all very disappointing.
Stayed in May 2024
Reviewed: May 12, 2024
Gary
United KingdomCar park very small and would prefer buffet breakfast
Stayed in May 2024
Reviewed: May 12, 2024
Malcolm
United KingdomAll ok
Helpful staff and very nice room
Stayed in May 2024
Reviewed: May 12, 2024
Marta
United KingdomNothing
Location , people, room
Stayed in May 2024
Reviewed: May 12, 2024
Paula
United KingdomBreakfast could have been bigger.
Stayed in March 2024
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