Malton Road, York, YO32 9TG, United Kingdom
#76 of 104 hotels in York
Guests' ChoiceBased on 2429 hotel reviews
8.3Cleanliness
8.7
Comfort
8.6
Location
8.3
Facilities
8.4
Staff
9.3
Value for money
8.3
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 25, 2024
Mary
United KingdomThe beds were very hard for us-unfortunately for me it set off my sciatica so we had to leave early.
Hotel staff were very helpful,breakfast very good lots of choice. Although their was no lift the staff were great and helped us with our luggage. The room was nice and very clean-loved all the toiletries.
Stayed in May 2024
Reviewed: May 23, 2024
Amanda
United KingdomThe outside grounds needed a tidy
Great choice for breakfast. The room was spotlessly clean. But felt an update is needed
Stayed in May 2024
Reviewed: May 19, 2024
Pam
United KingdomDraughty from the front door when sitting in the restaurant. Extractor fan did not work.
Good selection for breakfast
Stayed in April 2024
Reviewed: May 18, 2024
Cindy-lee
AustraliaStaff were friendly, the breakfast excellent and facility was very clean
Stayed in May 2024
Reviewed: May 17, 2024
Mary
United KingdomNothing at all
The breakfast was plentiful something for everyone's needs
Stayed in May 2024
Reviewed: May 15, 2024
Pamela
United KingdomThe hot water in the shower was not very hot and the shower water did not drain away very well so the floor stayed wet.
All the staff were very helpful, respectful, our room had plenty of room and the bathroom was very good for disabled people, the room was very clean, plenty to eat for breakfast and a good choice.
Stayed in May 2024
Reviewed: May 14, 2024
Susan
AustraliaWe had a disabled room. It stunk of pee. They had bleached it so it was clean but still very strong odour.
Great location close to big shopping precinct and park and ride.
Stayed in May 2024
Reviewed: May 13, 2024
Simon
United KingdomThe cost on the second visit the following week, it was almost twice the price!!
Everything except the cost on second visit the next week, it was almost double!
Stayed in May 2024
Reviewed: May 12, 2024
Paul
United KingdomMarks on the bed sheets
Breakfast was better than expected
Stayed in May 2024
Reviewed: May 10, 2024
Philip
AustraliaNoisy drunks on Saturday night
Stayed in May 2024
Reviewed: May 9, 2024
Allan
United KingdomTV (no working guide, no BBC1, no subtitles). Last time we stayed here we had the same problem. On both occasions staff tried to help but couldn't.
Location, breakfast, friendly staff
Stayed in May 2024
Reviewed: April 28, 2024
Rochelle
AustraliaIt was comfortable and convenient But has no lift only stairs. Nearby Toby Carvery was convenient for dinner and the onsite breakfast was good.
Stayed in April 2024
Reviewed: April 27, 2024
Angie
United KingdomHelpful freindly staff. Comfortable clean room. Convenient to get to York centre.
Stayed in April 2024
Reviewed: April 27, 2024
Zena
United KingdomBed. Uncomfortable but they did change the mattress. Also found n empty carrier bag under the bed from a previous stay? Although the date on the receipt was 2 weeks previous.
The staff
Stayed in March 2024
Reviewed: April 27, 2024
Michael
United KingdomUnpleasant smell from the cleaning chemicals
Quiet and isolated
Stayed in April 2024
Reviewed: April 27, 2024
Maria
United KingdomCooked breakfast wasn’t good
Clean, nice room, great staff. Cooked breakfast wasn’t great but there was plenty of choice including toast, croissants etc
Stayed in April 2024
Reviewed: April 26, 2024
Michael
United KingdomEggs at breakfast were awful
Nice people, clean, comfy
Stayed in April 2024
Reviewed: April 25, 2024
Simon
United KingdomThe fact that it cost £538 and the previous week it cost £396 - not at all happy about that
Stayed in April 2024
Reviewed: April 24, 2024
Susan
United KingdomBreakfast,comfy bed
Stayed in April 2024
Reviewed: April 23, 2024
Simon
United KingdomNOTHING
ALL GOOD
Stayed in April 2024
Reviewed: April 21, 2024
Jayne
United KingdomDouble mattress could have been better, starting to roll into the middle.
Staff, efficient and friendly. Whole hotel exceptionally clean and in good order and decoration.
Stayed in April 2024
Reviewed: April 21, 2024
Rory
United KingdomEverything was fine.
All.
Stayed in February 2024
Reviewed: April 20, 2024
Steve
United KingdomNothing really.
Clean and modern. Close to a pub and nice food
Stayed in April 2024
Reviewed: April 19, 2024
Mehmet
TurkeyThe rooms are not very big but enough for 2 people.
The prices are good for family with 2 children. There are 24h free coffe and fruits on the reception.
Stayed in April 2024
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