1 Snow Hill Plaza, St Chad's Queensway, Birmingham, B4 6HY, United Kingdom
#43 of 72 hotels in Birmingham
Guests' ChoiceBased on 5779 hotel reviews
7.6Cleanliness
8.1
Comfort
8.0
Location
8.5
Facilities
7.7
Staff
8.5
Value for money
7.8
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 2, 2024
Alison
United KingdomI stayed for 2 nights and on 2nd morning shower was cold.
Great location. Nice rooms that have everything you need
Stayed in June 2024
Reviewed: June 2, 2024
Stella
United KingdomBreakfast cancelled 2nd day and limited choices. Could have recied a good will gesture to compenste for this.
Friendly staff, was made to feel welcomed
Stayed in May 2024
Reviewed: June 2, 2024
Apostle
IrelandWi-Fi
Serene place
Stayed in June 2024
Reviewed: June 2, 2024
Rav-rita
United KingdomBreakfast was limited and hash browns were mash, no vegetarian or halal sausages out
Clean and comfortable
Stayed in May 2024
Reviewed: June 1, 2024
Toni
United KingdomA firmer mattress.
Close to centre. Everything walking distance. Size of the room was great too.
Stayed in May 2024
Reviewed: June 1, 2024
Arnold
United KingdomThe bed was not good
Stayed in May 2024
Reviewed: June 1, 2024
Adekola
United KingdomThe staff are very friendly and the ambiance of the hotel is very pleasant.
Stayed in May 2024
Reviewed: May 30, 2024
Justin
United KingdomIssues with parking Not all hot breakfast options available- slow to refill Room could do with a redecorate-mainly some walls
Friendly staff Clean room-modern bathroom and lighting Quick and easy check in and out
Stayed in May 2024
Reviewed: May 30, 2024
Andy
United KingdomBreakfast was very average
Room was excellent .Quiet and clean
Stayed in May 2024
Reviewed: May 30, 2024
Ellie
United Kingdomthe bed was very uncomfortable and moves as its on wheels
Breakfast had lots of variety, room was clean andc staff were helpful
Stayed in April 2024
Reviewed: May 30, 2024
Georgiana
United KingdomPerfect location if you need to go to the city centre. Walking distance from train stations, amenities and business centres.
Stayed in May 2024
Reviewed: May 29, 2024
Iain
United KingdomPoor sleep due to noisy air conditioning unit even though I switched it off
Good value spacious room. Very clean
Stayed in May 2024
Reviewed: May 28, 2024
Sophie
United KingdomNot enough food for breakfast o
Staff very friendly and the place clean
Stayed in May 2024
Reviewed: May 28, 2024
Bea
United KingdomSadly the wifi went down in the late afternoon and didn't get back up until late night. Parking is not free and you need to ensure you park at B4 Car Park not at the NCP. This would've been good to know in advance as these two are literally next to each other and around the corner from the hotel.
Location of the hotel is great with a decent sized bedroom and bathroom. You get your typical Holiday Inn needs met with this accommodation. Breakfast was nice, though the time we went downstairs it was really busy. During this time the cleanliness of the area was not really up to par sadly.
Stayed in May 2024
Reviewed: May 28, 2024
Mujere
United KingdomInitially they gave us a dirty room which was solved immediately
The location and the value for money The bed was great and the room clean
Stayed in May 2024
Reviewed: May 28, 2024
Ahmad
United KingdomRoom had no fridge. Breakfast was terrible, cold.. no variety..
Easy and quick check in.. clean room.
Stayed in May 2024
Reviewed: May 28, 2024
Malcom
United KingdomWe had a hair drier blow up but Scott the manager was good and very helpful. Even gave us a discount for the inconvenience.
Clean, central location, good value.
Stayed in May 2024
Reviewed: May 27, 2024
Alison
United KingdomWhen we checked in we went straight to our room to find it still being cleaned. We left our bags in room and left to let cleaner finish. The mechanism to open plug in sink was broken so plug was stuck in and could not drain water away. Breakfast was not up to it's usual standard either. Sausages and bacon were overcooked.
The hotel is ideal location for us and we have stayed here many times over last few years Rooms are always clean
Stayed in May 2024
Reviewed: May 27, 2024
Ivy
United KingdomThe breakfast room isn't enough for everyone and the drinks were not nice
The location and the hotel is ok
Stayed in May 2024
Reviewed: May 27, 2024
Maira
United KingdomBit Expansive
Location
Stayed in May 2024
Reviewed: May 27, 2024
Joanne
United KingdomThe cooked Breakfast wasn't of a very high quality.
Good size room, quiet, clean bathroom.
Stayed in May 2024
Reviewed: May 26, 2024
Ooopsyou
United KingdomMore blankets Mattress was broken, like sleeping in a trampoline
Friendly staff Dove shower wash Lovely bathroom and shower Nice size room Staff allowed me to have extra tea and milk in the room Plenty of pillows
Stayed in May 2024
Reviewed: May 22, 2024
Courtney
IrelandGood location, great value for money and breakfast included in the price
Stayed in May 2024
Reviewed: May 22, 2024
Iresh
United Kingdomnot much variation for a long stay, even though discounted parking was expensive approx 15pounds a day
good breakfast
Stayed in May 2024
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