Terminal 5, Hillingdon, TW6 2GD, United Kingdom
#6 of 41 hotels in Hillingdon
Guests' ChoiceBased on 12788 hotel reviews
8.3Cleanliness
9.0
Comfort
9.1
Location
9.5
Facilities
8.6
Staff
8.8
Value for money
7.5
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 7, 2024
Japggereng
United KingdomSlow standard WiFi. Expensive for overnight stay.
Great location, fast check in and check out. Comfortable and clean
Stayed in May 2024
Reviewed: May 7, 2024
Fiona
United KingdomNothing
The hotel was very comfortable and of a high standard. Food was delicious. Staff in bar and restaurant were very friendly.
Stayed in May 2024
Reviewed: May 7, 2024
Janet
United KingdomExcellent location
Stayed in April 2024
Reviewed: May 7, 2024
Geoff
BelgiumSilly electrical switches.
Very convenient for an overnight stop inbetween flights. Clean, quiet and comfortable. Seems pricy but all the other nearby hotels need a paid for shuttle bus to get there. Factor this in and the convenience and it is very good.
Stayed in May 2024
Reviewed: May 7, 2024
Vikki
United KingdomRoom service runs all night but you can’t order breakfast items so I couldn’t get breakfast as had to leave 30 mins before breakfast started. The hotel should perhaps consider adding some breaky items to the night service. Route to hotel is not well sign posted from airport terminal, I had to call to get directions.
Great stay, very comfy bed and nice room and facilities. Fridge in room. Convenient location for T5
Stayed in May 2024
Reviewed: May 6, 2024
Glenn
United KingdomService very poor in restaurant and sphere bar. Food average quality
Room size and comfort very good
Stayed in May 2024
Reviewed: May 6, 2024
Malcolm
United KingdomNothing to mention
Arrived, very late after Bruce Springsteen concert, staff were great, and thanks for an exceptional room, it was a pity we were only there for 5 hours.
Stayed in May 2024
Reviewed: May 6, 2024
Yareach
IsraelPriced way too high.
Amazing rooms, great staff, super location but unfortunately overpriced.
Stayed in April 2024
Reviewed: May 6, 2024
Caroline
United KingdomLong queues for check in
Convenience, club lounge, cleanliness
Stayed in May 2024
Reviewed: May 6, 2024
Emily
United KingdomA little bit dated
Nice hotel especially location for travelling
Stayed in May 2024
Reviewed: May 5, 2024
Artur
LatviaAs we booked it last minute, it was quite pricey
Great location, in case you need an overnight stay between your flights
Stayed in May 2024
Reviewed: May 5, 2024
Gabriele
United States of AmericaSlighty outdated. It needs a bit of renovation.
Conveniency. Walking distance from T5.
Stayed in May 2024
Reviewed: May 5, 2024
Rebecca
United KingdomFeels overpriced even for the convenience. Breakfast not included in already expensive rates.
Really convenient, comfortable and stylish hotel right on terminal 5.
Stayed in May 2024
Reviewed: May 5, 2024
Pamela
United KingdomNothing
Great location
Stayed in May 2024
Reviewed: May 5, 2024
Sally
United KingdomNo choice of thick or thin quilt. I was too hot in bed, in spite of the aircon.
Proximity to LHR terminal 5. Comfort of bed.
Stayed in May 2024
Reviewed: May 5, 2024
Kevin
United KingdomBreakfast wasn't no way as good as the last time I stayed. Admittedly, it's been sometime (pre covid). The quality of cooked food wasn't so good. Previously, it was cooked to order. Now, it sits under heat lamps. Food temperature was cooler than expected. Scrambled egg in particular was poor, bland and lacking in texture (probably powdered which is very poor for 5* and this cost. Disappointed
Location for t5 flight. Staff polite and attentive. Beds are wonderful to sleep in.
Stayed in May 2024
Reviewed: May 4, 2024
Tanja
United KingdomRestaurant had run of of wine on the menu.
Clean, quiet room. Very close to terminal. Bar and bar staff were great.
Stayed in April 2024
Reviewed: May 4, 2024
Lorraine
United KingdomSlowness of the system in the bar , should have more staff actually serving behind the bar
Location
Stayed in May 2024
Reviewed: May 4, 2024
Fiona
United KingdomNo outdoor view . £100 compulsory security charge
Room facilities
Stayed in May 2024
Reviewed: May 3, 2024
Gayle
United KingdomThe price was just under £300 for the night, room only . When I was there I looked at prices and was 1/2 I paid. Felt ripped off tbh
Location was excellent
Stayed in May 2024
Reviewed: May 3, 2024
Pete
United KingdomOur shower was pathetic, very slow, the air conditioning creaked all night. I signed for the meal at night was £250, but had over £300 on my bill, suggest you do not drop key for fast checkout, but check out at desk.
Room was fine, right next to the terminal. Meal in the restaurant was great. But for some reason the staff seemed to disappear at end of meal, never got asked if we wanted a desert.
Stayed in May 2024
Reviewed: May 3, 2024
Lois
JerseySignage in airport could be bigger. Coffee and biscuits in room a little parsimonious for the room price. One biscuit for double occupancy!!
Breakfast was excellent and staff explained system very well.
Stayed in April 2024
Reviewed: May 3, 2024
Victoria
United States of AmericaVery comfortable bed
Stayed in April 2024
Reviewed: May 3, 2024
Raewyn
New ZealandRelatively expensive
Very comfortable bed. Bath (nice to have after a long haul flight) Very convenient location for Terminal 5. Good luggage storage (cheaper than airport) Good desk for working
Stayed in May 2024
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