198 Whitton Road, Twickenham, TW2 7BA, United Kingdom
#8 of 15 hotels in Twickenham
Guests' ChoiceBased on 1752 hotel reviews
7.8Cleanliness
8.4
Comfort
8.4
Location
8.6
Facilities
8.0
Staff
8.6
Value for money
7.4
Free Wifi
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 26, 2024
Trevor
United KingdomGents toilets blocked and dirty
Breakfast excellent but not informed I could order eggs Location great
Stayed in May 2024
Reviewed: May 20, 2024
Matthew
United KingdomParking needs better signage Bed mattress was too soft Breakfast was nice but needed replacing quicker due to a rugby team staying
Location perfect Staff polite
Stayed in May 2024
Reviewed: May 13, 2024
Karen
United KingdomVery mixed confusing messages about parking being told no availability and then there was however we had arranged alternative parking by this time
Location to watch rugby
Stayed in May 2024
Reviewed: May 13, 2024
Ian
United KingdomBREAKFAST
EVERYTHING ABOUT THE HOTEL WAS EXCELLENT APART FROM THE BREAKFAST. COFFEE WAS LUKE WARM. ASKED FOR REPLACEMENT WHICH WAS ALSO LUKE WARM. BREAKFAST ITEMS WERE ALDO LUKE WARM AND NO FRIED EGGS, ONLY SCRAMBLED OR BOILED. VERY OVERPRICED FOR POOR QUALITY HILTON GARDENS AT HEATHROW IS A GOOD EXAMPLE OF HOW BREAKFAST SHOULD BE
Stayed in May 2024
Reviewed: May 12, 2024
Martin
United KingdomRoom too hot as air conditions didn’t work in 5 rooms we had between us
Location
Stayed in May 2024
Reviewed: May 6, 2024
Daz
United KingdomBreakfast had good produce but on both days most of it was cold. Partly my fault as I should have raised this at the time but I am not one to complain unless it is really bad.
Excellent location for our rugby event. The friendly staff were helpful and professional.
Stayed in May 2024
Reviewed: May 2, 2024
Christopher
United KingdomN/A
This was the perfect location to stay at, as we were attending the match at the stadium.
Stayed in April 2024
Reviewed: April 29, 2024
Nadine
United KingdomStaff were brilliant and the closeness to the venue
Stayed in April 2024
Reviewed: April 29, 2024
Cassandra
United KingdomI know it's a small thing but 1 biscuit on the tea tray when there were 3 of us felt a bit stingy. The room was very comfy but it did feel a little tired compared to other hotels we've stayed in.
The location is amazing if you're attending an event at the stadium. The room was a really good size with 2 double beds. It was very quiet and the staff were super friendly and helpful.
Stayed in April 2024
Reviewed: April 29, 2024
Gary
United KingdomNo view from our window- just a wall. The restaurant area is more like a hall than a welcoming restaurant, and very cold also. We had to wear our coats for dinner
Perfect location for the rugby, good size rooms. Staff very polite
Stayed in April 2024
Reviewed: April 28, 2024
Stuart
United KingdomThe lift was out of operation on this visit, and the car park is a little walk when you have a few bags to carry. Other than that, nothing not to like.
The hotel is fantastic, very high quality and exceptional staff and service.
Stayed in April 2024
Reviewed: April 27, 2024
Andrew
United KingdomVery comfy bed...quiet room
Stayed in April 2024
Reviewed: April 21, 2024
Robert
United Kingdom.
.
Stayed in April 2024
Reviewed: April 10, 2024
Stephen
United KingdomService at the bar was very slow for clients returning after the rugby game at the Stoop this should have been anticipated and extra staff brought in?
Location was walking distance from the Stoop, parking was available. Room was good and also access to Virgin Health for an hour or so.
Stayed in April 2024
Reviewed: April 10, 2024
Tracey
United KingdomBit of a mix up at check in but probably because it had changed from Marriott to Raddison a couple of days earlier. Some decor and carpets a little tired. Breakfast buffet not replenished as got closer to end of breakfast service.
Great location for a match either at the main ground or the Stoop. Access to excellent Virgin Active gym next door. Comfortable beds and fridge in room
Stayed in April 2024
Reviewed: April 10, 2024
Frank
United KingdomHallways were tired with taped down carpets and unable to open room windows even slightly to let fresh air in. Apparently this is for security reasons?
Its location for going to see Harlequins Rugby, it was also a decent standard and room was comfortable with large beds
Stayed in April 2024
Reviewed: April 9, 2024
Kevin
United KingdomPrice of breakfast
Staying with Glasgow Warriors was an added bonus
Stayed in April 2024
Reviewed: April 8, 2024
John
GermanyOnly negative was no sign out front so it took a bit to figure out where the hotel entrance was.
Great location for watching match at Twickenham Stoop. Convenient bar and restaurant, and also use of pool and gym. Clean, big, comfortable rooms.
Stayed in April 2024
Reviewed: April 8, 2024
Diana
United KingdomProbably many problems due to being in the middle of changing ownership. Restaurant; this was not available the first evening (a private event), we had not been informed. The bar served limited snacks. We didn’t eat in the hotel after that so not sure if that was the case every evening. Room and general decor; generally tired, in need of updating. Charges; for room, breakfast and sundries; confusing for us and the staff. Not sure if I ended up paying the right amount, think we were charged for 2 breakfast when it was included in room rate but that wasn’t clear or we’d have had breakfast every day! To access the pool and sports facilities you had to go outside hotel into a different entrance (Virgin Active)
Size of room and bed. Pleasant staff. Free parking. Safe, ironing facilities and hairdryer, tea/coffee etc. A convenient location for where we needed to go; bus stops outside hotel. Good breakfast. Bathroom sink plunger and tv not working in our room, however we were given an alternative room.
Stayed in April 2024
Reviewed: April 8, 2024
Bill
United KingdomThe only thing wrong was that the room was set too hot and never came down in temperature. Unable to open windows «safety and security » reasons. Really!
Great location, great breakfast, lovely and clean, staff were very helpful and accommodating
Stayed in April 2024
Reviewed: April 7, 2024
Janice
United KingdomCracked sink & tile missing in bathroom. Was told breakfast was on offer at £6 but when arrived at restaurant was told that was only if bought night before & was quoted £14.50!
Location is superb for rugby.
Stayed in April 2024
Reviewed: April 6, 2024
Michael
United KingdomTV didn't work. Didn't inform staff as we were not in the room for long and didn't need it
Good location for rugby events
Stayed in April 2024
Reviewed: April 6, 2024
Keith
United KingdomRoom facilities and furnishings somewhat aged and tired
Location
Stayed in April 2024
Reviewed: March 31, 2024
Raymond
United States of AmericaDifficult to find/access parking lot
Stayed in March 2024
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