Reviews of London Twickenham Stadium Hotel, a member of Radisson Individuals This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
198 Whitton Road, Twickenham, TW2 7BA, United Kingdom
#8 of 15 hotels in Twickenham
Guests' ChoiceReview Score
Based on 1746 hotel reviews
7.7Score breakdown
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Cleanliness
8.4
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Comfort
8.4
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Location
8.6
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Facilities
8.0
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Staff
8.6
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Value for money
7.4
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Free Wifi
7.6
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Reviewed: May 20, 2024
Matthew
United Kingdom7 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Deluxe Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
Parking needs better signage Bed mattress was too soft Breakfast was nice but needed replacing quicker due to a rugby team staying
Location perfect Staff polite
Stayed in May 2024
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Reviewed: May 13, 2024
Karen
United Kingdom12 Reviews8.0“Hotel rooms all fine and stay in general good. Breakfast was nice although scrambled eggs very runny”- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 1 night
- • Submitted from a mobile device
Very mixed confusing messages about parking being told no availability and then there was however we had arranged alternative parking by this time
Location to watch rugby
Stayed in May 2024
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Reviewed: May 13, 2024
Ian
United Kingdom33 Reviews1 helpful vote7.0“ALL VERY GOOD APART FROM BREAKFAST”- • Leisure trip
- • Couple
- • Standard Room - Urban View
- • Stayed 2 nights
BREAKFAST
EVERYTHING ABOUT THE HOTEL WAS EXCELLENT APART FROM THE BREAKFAST. COFFEE WAS LUKE WARM. ASKED FOR REPLACEMENT WHICH WAS ALSO LUKE WARM. BREAKFAST ITEMS WERE ALDO LUKE WARM AND NO FRIED EGGS, ONLY SCRAMBLED OR BOILED. VERY OVERPRICED FOR POOR QUALITY HILTON GARDENS AT HEATHROW IS A GOOD EXAMPLE OF HOW BREAKFAST SHOULD BE
Stayed in May 2024
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Reviewed: May 12, 2024
Martin
United Kingdom5 Reviews2 helpful votes7.0“Room too hot”- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 1 night
- • Submitted from a mobile device
Room too hot as air conditions didn’t work in 5 rooms we had between us
Location
Stayed in May 2024
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Reviewed: May 6, 2024
Daz
United Kingdom8 Reviews7.0“Army v Navy trip”- • Leisure trip
- • Travelers with friends
- • Premium Room - Sky View
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast had good produce but on both days most of it was cold. Partly my fault as I should have raised this at the time but I am not one to complain unless it is really bad.
Excellent location for our rugby event. The friendly staff were helpful and professional.
Stayed in May 2024
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Reviewed: May 2, 2024
Christopher
United Kingdom14 Reviews2 helpful votes8.0“It was just right and exactly met our needs.”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted from a mobile device
N/A
This was the perfect location to stay at, as we were attending the match at the stadium.
Stayed in April 2024
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Reviewed: April 29, 2024
Nadine
United Kingdom4 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted from a mobile device
Staff were brilliant and the closeness to the venue
Stayed in April 2024
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Reviewed: April 29, 2024
Cassandra
United Kingdom10 Reviews8.0“Fab place to stay to watch a game with very friendly staff”- • Leisure trip
- • Family with young children
- • Deluxe Room with Two Double Beds
- • Stayed 1 night
I know it's a small thing but 1 biscuit on the tea tray when there were 3 of us felt a bit stingy. The room was very comfy but it did feel a little tired compared to other hotels we've stayed in.
The location is amazing if you're attending an event at the stadium. The room was a really good size with 2 double beds. It was very quiet and the staff were super friendly and helpful.
Stayed in April 2024
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Reviewed: April 29, 2024
Gary
United Kingdom8 Reviews7.0Good- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted from a mobile device
No view from our window- just a wall. The restaurant area is more like a hall than a welcoming restaurant, and very cold also. We had to wear our coats for dinner
Perfect location for the rugby, good size rooms. Staff very polite
Stayed in April 2024
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Reviewed: April 28, 2024
Stuart
United Kingdom16 Reviews1 helpful vote8.0“Great hotel perfectly placed if you have any interest at all with Rugby, but also fine for getting into London and anoth”- • Business trip
- • Solo traveler
- • Standard Room - Urban View
- • Stayed 1 night
- • Submitted from a mobile device
The lift was out of operation on this visit, and the car park is a little walk when you have a few bags to carry. Other than that, nothing not to like.
The hotel is fantastic, very high quality and exceptional staff and service.
Stayed in April 2024
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Reviewed: April 27, 2024
Andrew
United Kingdom9 Reviews1 helpful vote7.0Good- • Business trip
- • Solo traveler
- • Standard Room - Urban View
- • Stayed 1 night
Very comfy bed...quiet room
Stayed in April 2024
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Reviewed: April 21, 2024
Robert
United Kingdom5 Reviews1 helpful vote8.0“.”- • Business trip
- • Solo traveler
- • Standard Room
- • Stayed 1 night
.
.
Stayed in April 2024
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Reviewed: April 10, 2024
Stephen
United Kingdom46 Reviews12 helpful votes7.0“great location with good facilities”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
Service at the bar was very slow for clients returning after the rugby game at the Stoop this should have been anticipated and extra staff brought in?
Location was walking distance from the Stoop, parking was available. Room was good and also access to Virgin Health for an hour or so.
Stayed in April 2024
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Reviewed: April 10, 2024
Tracey
United Kingdom14 Reviews8.0“Bit tired but great location for a match and would stay again”- • Leisure trip
- • Family with young children
- • Deluxe Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Bit of a mix up at check in but probably because it had changed from Marriott to Raddison a couple of days earlier. Some decor and carpets a little tired. Breakfast buffet not replenished as got closer to end of breakfast service.
Great location for a match either at the main ground or the Stoop. Access to excellent Virgin Active gym next door. Comfortable beds and fridge in room
Stayed in April 2024
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Reviewed: April 10, 2024
Frank
United Kingdom5 Reviews8.0“Good location, decent enough hotel but needs some money spent on it to justify room charge”- • Leisure trip
- • Solo traveler
- • Deluxe King Room
- • Stayed 1 night
- • Submitted from a mobile device
Hallways were tired with taped down carpets and unable to open room windows even slightly to let fresh air in. Apparently this is for security reasons?
Its location for going to see Harlequins Rugby, it was also a decent standard and room was comfortable with large beds
Stayed in April 2024
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Reviewed: April 9, 2024
Kevin
United Kingdom2 Reviews8.0“Great location for going to Harlequins game”- • Leisure trip
- • Family with young children
- • Deluxe Room with Two Double Beds
- • Stayed 1 night
Price of breakfast
Staying with Glasgow Warriors was an added bonus
Stayed in April 2024
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Reviewed: April 8, 2024
John
Germany12 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Deluxe Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Only negative was no sign out front so it took a bit to figure out where the hotel entrance was.
Great location for watching match at Twickenham Stoop. Convenient bar and restaurant, and also use of pool and gym. Clean, big, comfortable rooms.
Stayed in April 2024
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Reviewed: April 8, 2024
Diana
United Kingdom46 Reviews1 helpful vote7.0“Lots right, lots wrong.”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Probably many problems due to being in the middle of changing ownership. Restaurant; this was not available the first evening (a private event), we had not been informed. The bar served limited snacks. We didn’t eat in the hotel after that so not sure if that was the case every evening. Room and general decor; generally tired, in need of updating. Charges; for room, breakfast and sundries; confusing for us and the staff. Not sure if I ended up paying the right amount, think we were charged for 2 breakfast when it was included in room rate but that wasn’t clear or we’d have had breakfast every day! To access the pool and sports facilities you had to go outside hotel into a different entrance (Virgin Active)
Size of room and bed. Pleasant staff. Free parking. Safe, ironing facilities and hairdryer, tea/coffee etc. A convenient location for where we needed to go; bus stops outside hotel. Good breakfast. Bathroom sink plunger and tv not working in our room, however we were given an alternative room.
Stayed in April 2024
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Reviewed: April 8, 2024
Bill
United Kingdom10 Reviews8.0“Enjoyed it immensely.”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted from a mobile device
The only thing wrong was that the room was set too hot and never came down in temperature. Unable to open windows «safety and security » reasons. Really!
Great location, great breakfast, lovely and clean, staff were very helpful and accommodating
Stayed in April 2024
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Reviewed: April 7, 2024
Janice
United Kingdom25 Reviews2 helpful votes8.0“Convenient stay for rugby”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted from a mobile device
Cracked sink & tile missing in bathroom. Was told breakfast was on offer at £6 but when arrived at restaurant was told that was only if bought night before & was quoted £14.50!
Location is superb for rugby.
Stayed in April 2024
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Reviewed: April 6, 2024
Michael
United Kingdom27 Reviews9.0Wonderful- • Leisure trip
- • Travelers with friends
- • Deluxe King Room
- • Stayed 1 night
- • Submitted from a mobile device
TV didn't work. Didn't inform staff as we were not in the room for long and didn't need it
Good location for rugby events
Stayed in April 2024
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Reviewed: April 6, 2024
Keith
United Kingdom8 Reviews7.0“Great meeting place for likeminded people, friendly and helpful staff”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Room facilities and furnishings somewhat aged and tired
Location
Stayed in April 2024
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Reviewed: March 31, 2024
Raymond
United States of America4 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Deluxe Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
Difficult to find/access parking lot
Stayed in March 2024
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Reviewed: March 30, 2024
Jackson
United Kingdom4 Reviews2 helpful votes8.0“Very nice, comfortable hotel with friendly, helpful staff”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing, our stay was perfect.
Very large room, huge comfortable bed. Spotlessly clean. All staff were friendly, professional and helpful. We would recommend and will definitely be back
Stayed in March 2024
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