10 Palace Place, Westminster Borough, London, SW1E 5BW, United Kingdom
#48 of 1,009 hotels in London
Guests' ChoiceBased on 1570 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.7
Facilities
9.0
Staff
9.6
Value for money
8.6
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 30, 2024
Boling
United States of AmericaRoom is bit too small than expected. no breakfast.
location. Staff.
Stayed in May 2024
Reviewed: May 27, 2024
Karen
United KingdomNothing
The property was in a lovely area of London and it was very quiet at night no noise whatsoever
Stayed in May 2024
Reviewed: May 27, 2024
Mary
IrelandA lovely little hotel close to Victoria Station
Stayed in May 2024
Reviewed: May 27, 2024
Jens
SwitzerlandVery comfortable beds, very quiet, friendly staff, walking distance to Westminster, Buckingham Palace and Victoria Station.
Stayed in May 2024
Reviewed: May 23, 2024
Robert
United States of AmericaNo larea to sit and relax outside of room. Lobby was very small and not inviting
Location
Stayed in May 2024
Reviewed: May 23, 2024
Olwen
United KingdomStandard room on lower ground floor was not very spacious and in room lighting made it difficult to read comfortably.
Wine and snacks in reception 6-7pm was lovely and very sociable.
Stayed in May 2024
Reviewed: May 23, 2024
Lynn
United KingdomWe had a superior twin room for two people but the fact that there was a put up bed also in room which wasn’t required, made the room feel a lot smaller.
In London to attend a Royal Garden Party, the location was superb, 5 minute walk to the front gates of Buckingham Palace. Similar distance from Victoria Underground Station in the other direction. Hotel spotless, having the kitchenette in the room was an added bonus. No breakfast room but a takeaway service was provided by the excellent cafe round the corner. Complimentary drinks were provided in the hotel lobby between 6 & 7pm so it was nice to catch up with other guests over a glass of prosecco or wine at the end of the day. Perfect place to stay for the purpose of our visit.
Stayed in May 2024
Reviewed: May 22, 2024
Malcolm
United KingdomNeeds more seats in reception Maybe more variety for in room drinks and snacks
Convenient for our needs Clean
Stayed in May 2024
Reviewed: May 22, 2024
David
United Kingdomsome written instructions on the many switches in the room and what they operated.
close to Buckingham Palace where we had invites to Garden Party
Stayed in May 2024
Reviewed: May 22, 2024
Phil
United KingdomNo bath in room
Great location
Stayed in May 2024
Reviewed: May 20, 2024
Erin
United States of AmericaNothing.
Great location, AIR CONDITIONING, friendly and helpful staff. Comfortable room.
Stayed in May 2024
Reviewed: May 19, 2024
Steven
United KingdomRoom a bit small, lighting not adequate
Convenient location
Stayed in May 2024
Reviewed: May 18, 2024
Jesse
United States of AmericaGreat staff including Lawrence
Stayed in May 2024
Reviewed: May 17, 2024
Jayne
United KingdomSo handy for both the train station and Buckingham Palace where we had an event
Stayed in May 2024
Reviewed: May 17, 2024
Fabio
United States of AmericaLocation
Stayed in March 2024
Reviewed: May 17, 2024
Yuval
IsraelOnly con about the room was that it was really dark so I wish there was better lighting in the room.
Nice room and great location (about 5 minutes walk from Victoria station)
Stayed in May 2024
Reviewed: May 17, 2024
Julie
United KingdomAll good
Excellent location for Victoria & Buckingham Palace
Stayed in May 2024
Reviewed: May 16, 2024
Alison
United States of AmericaNothing
Great location! Friendly staff and clean property. Loved the extra soft large towels.
Stayed in May 2024
Reviewed: May 14, 2024
Mick
United States of AmericaThis is a wonderful location 5 min walk to Victoria station and very close to St James’ Park and the palace. Very clean, modern, and staff very kind.
Stayed in May 2024
Reviewed: May 12, 2024
Helen
United KingdomIt was a bit noisy early on Saturday morning, but then it's central London. Room was darkish, but blinds did not cut out all light, so maybe an eye-mask and earplugs if you're a light sleeper?
The room had a microwave, Nespresso machine, fridge, filtered water and crockery/cutlery, as well as the usual tea making facilities. It would be great for longer stays, as you would not have to eat every meal out. Very comfortable with all you needed and nice to have conditioner provided in the shower, not just the usual shampoo.
Stayed in May 2024
Reviewed: May 11, 2024
Ian
United KingdomInternet was extremely slow - pretty much unusable. Due to the position in the hotel I also had no phone signal to tether device.
Great location and comfortable room
Stayed in May 2024
Reviewed: May 10, 2024
Otilia
RomaniaPerfect location, friendly staff, clean and large room.
Stayed in May 2024
Reviewed: May 9, 2024
Nia
United KingdomOnly 2 tea bags in room but there were 3 of us. We asked for more but they never arrived 😔
No breakast included however good to see another option offered for delivery. Location was fantastic for Buckingham Palace. Helpful staff who booked us a taxi. Enjoyed the sweets in reception. Shame we artived too late for the drinks.
Stayed in May 2024
Reviewed: May 3, 2024
Paul
United KingdomNothing
Very clean and great location. Staff was very helpful and polite
Stayed in April 2024
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