Great location

Stayed in May 2024

Was above the front door which woke me in the morning a lot

Friendly

Stayed in May 2024

The room is very small.

The staff is nice. The location is good, suitable if you need to park your car.

Stayed in May 2024

Walls too thin and some guests too noisy. Experienced a lot of noise from other guests which had woken us up each night. We were on the top floor and it was a bit of a struggle carrying luggage up several flights of stairs. Flooring on top room was very uneven , 1 bed was at a slant due to this. Not ideal but might just be because it’s an old building.

Good location, quiet neighbourhood. Staff were very friendly and helpful. Rooms cleaned each day and fully equipped with everything you need.

Stayed in May 2024

A rude staff member with tick glasses and a earpiece approached us in the lobby with no friendly manners whatsoever. We were having a meeting and decided to buy some snacks from the nearby supermarket (grapes, nuts, a pack of crisps) and a coffee from Starbucks. They came saying that it’s not good to bring food into a restaurant and they make coffee in their bar (?!?!). There’s no way you can even think that they would serve any sort of food in that lobby. No food menus whatsoever, not on the tables nor anywhere else. And sorry if we went for a Starbucks coffee, rather than your Nespresso machine (!!!). Anyway, this guy might also be somehow right, but they clearly lack of customer service as there are much better ways to approach paying guests who chose your hotel, over thousands in town. They turned a potential promoter into a passive customer. Well done!

Good location and very welcoming staff. The Spanish girl at the check in (sorry forgot the name), was very welcoming and clearly explained all we needed to know.

Stayed in May 2024

We had a deluxe room with a sea view, we were on the ground floor, I wouldn't really call it a sea view as you could only see it if you looked out the side of the window, the main view was looking over a small enclosed park with other houses/hotels behind that, I thought that was a bit misleading

Our beds were very comfortable, and the room was clean, the breakfast was very good, the location was ok

Stayed in May 2024

The shower was really difficult to use. The water pressure was bad and there was almost no temperature regulation. The water was either freezing or super hot.

Great location and very cute hotel.

Stayed in April 2024

Best BnB in Brighton I’ll bet

Stayed in April 2024

everything was fine

Greta breakfast, lovely people

Stayed in April 2024

Nothing to really dislike, just maybe a bit of up dating but that would detract from us staying again.

Great location, only a short walk to Brighton town centre. The owner and staff were all very friendly and helpful. The room was very comfortable and the breakfast all freshly cooked.

Stayed in April 2024

Helpful staff. Great location.

Stayed in April 2024

Nice and cosy. Lovely staff who were very helpful

Stayed in April 2024

The room was quite warm - even without the heating on - but opening the window meant noise levels. However, with a rolled up towel keeping the window open a little bit, all was ok. Price of parking but that is common in this area - parking on the street outside after 8pm and before 9am, is free, so that might be something to plan around.

I was seen very quickly at check in. Breakfast was wonderful. Staff were very kind and efficient.

Stayed in April 2024

I would have asked for a room that wasn't on the top floor. As a six footer, I managed to bump my head slightly a couple of times navigating the stairwell and also the right hand side of the room where the roof slants. Slightly puzzled also that the window didn't open or where ventilation came from. Still the room was not stuffy. However, if you have mobility issues or are taller than average, ask for that to be considered when you make a booking.

I had stayed at New Steine once before pre-COVID before it was refurbished and it was an average experience. The refurbishments since as advertised on Trip Advisor, as well as the location, encouraged me to give it another chance. Generally I had no complaints - was able to check in about 20 minutes early, shown room personally by busy desk staff. Pretty much as advertised, room was freshly painted, clean, toiletries, bedding look new stylish, etc. Easy wif-fi. Small desk, handy closet, etc. Generally, good value for a booking made early that morning via Booking.com and location was very close to a friends and also venues like the Barley Mow as well as the Lanes and Pier. Looked like breakfast was good and perhaps a future visit, I will check that out. Keys were easy to use. No combo to remember/write down or take a picture of.

Stayed in April 2024

Could hear the people in the next room but that can happen anywhere. Just bring earplugs and you are fine.

Room and bathroom very tidy! Nice staff. It is very homey and I really liked that. Felt like coming home after a long day ta the conference, nice and quiet lounge, could get some rest there and a nice stiff drink too.

Stayed in April 2024

Breakfast and location were quite good.

Stayed in April 2024

Slatted blinds very dusty. Basin plug stuck closed. Neither of these issues are deal breakers though.

Very helpful staff throughout and support with parking app upon arrival. Very comfortable beds. Excellent breakfast.

Stayed in March 2024

Nothing really.

Welcoming staff, clean well presented rooms, excellent breakfast!

Stayed in April 2024

It is a bit noisy, I should have brought some earplugs

Lovely comfortable, well maintained rooms for the price. In a good location, really close to the beach and restaurants/cafes. Welcoming staff.

Stayed in April 2024

We had a lovely, spacious basement room with a little outside terrace area. The location was fabulous, just minutes from.the beach front. Oscar was very helpful and friendly during our stay and we were made to feel very welcome. Breakfast was served in a well decorated and comfortable room and was very tasty. We will definitely recommend to others.

Stayed in April 2024

We were on top floor and there were many stairs, might be nice to be advised of this

The location of the hotel

Stayed in April 2024

No view from room - wall outside.

Good place near beach. Nice personal, good breakfast.

Stayed in April 2024

No power shower Still ok for a few days but I did miss the power shower

Good Location Very clean Comfortable beds Heater when it got colder Decent television

Stayed in April 2024

Very friendly and helpful staff. Situation was ideal for seafront and town amenities. Excellent value for money.

Stayed in April 2024