Chollerford, Hexham, NE46 4EW, United Kingdom
#8 of 8 hotels in Hexham
Guests' ChoiceBased on 2571 hotel reviews
6.9Cleanliness
7.5
Comfort
7.6
Location
9.1
Facilities
7.1
Staff
8.5
Value for money
7.1
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 1, 2024
Bettina
United KingdomUnfortunately, our rooms were in a separate building at the back of the main hotel. They were not in a great state - smelly due to the amount of mould in the bathrooms and the facilities were quite outdated. Although breakfast was served till 9:30am, the choice was already very limited when we arrived at 9am.
The main building is great, both from the outside as well as the inside. Especially the garden is gorgeous and beautifully maintained. The staff at the reception was very friendly and helpful; the dining room was spacious and offered a great view.
Stayed in May 2024
Reviewed: June 1, 2024
William
United KingdomSome parts of the hotel are a little tired
Great location on the river. Comfortable.rooms, welcoming, helpful staff , dog friendly .
Stayed in May 2024
Reviewed: May 31, 2024
Christine
United KingdomDecor is a bit tired, hotel is quaint clean & quirky. Nothing not to like unless you are looking for sleek and contemporary.
Fantastic location, excellent friendly helpful staff making you feel at home. We had a lovely Sunday Roast in restaurant overlooking river, portions excellent and food delicious. Our room was clean and comfortable with everything you need. As our booking was only 1 night we only booked a standard room .
Stayed in May 2024
Reviewed: May 31, 2024
Tim
United KingdomMy room, the bedroom window would not shut, or raise. It was left with a two inch gap. In the bathroom, the hot tap was missing a section of the handle, which made it feel odd in the hand when using it. The shower head dripped continuously, and the toilet seat was loose.
The location was absolutely stunning,right on the river. Nice size room and the bar area was a good size . The staff were great.
Stayed in May 2024
Reviewed: May 30, 2024
Derek
United KingdomVery tired
Location
Stayed in May 2024
Reviewed: May 30, 2024
Barbara
United KingdomWe arrived with 2 very dirty dogs soaking wet after a 12 mile walk. There was no drying room for boots and coats although it's on Hadrians wall walk. No way to turn heat up in room except a heated towel rail. We sat in bar for food because of dogs which was fine but food service was very slow. £9 for a sliver of goats cheese with three pieces of beetroot and a small handful of lettuce was a joke as a starter! Rest of food was good.
Great location by river and lovely gardens. Reception was great and ordered us a taxi when our dog developed a sore leg and we needed to get to the train station. £20 for 2 dogs for the night was cheaper than most places with the usual charge being £30.
Stayed in May 2024
Reviewed: May 29, 2024
Fiona
United KingdomLovely room to have breakfast in. Lots of choice for breakfast
Stayed in May 2024
Reviewed: May 29, 2024
Sarah
United KingdomBathroom & Leisure facilities in need of an update. Were not able to fully accommodate my dietary needs
Doggy friendly & Perfect location for walking Hadrian’s wall
Stayed in May 2024
Reviewed: May 27, 2024
Simon
United KingdomHeating
Location
Stayed in May 2024
Reviewed: May 27, 2024
Merryn
AustraliaGreat location for exploring Hadrian's Wall. Lovely garden overlooking river, where we enjoyed dinner. comfortable spacious room.
Stayed in May 2024
Reviewed: May 26, 2024
Aurelio
United KingdomTired room, no toiletries (had to ask at reception), leaking toilet flush
The staff,
Stayed in May 2024
Reviewed: May 26, 2024
Richard
United KingdomEvening meal was good but a touch overpriced for what it was.
Use of facilities, swimming pool, steam room etc., showing signs of age but still functional.
Stayed in May 2024
Reviewed: May 25, 2024
Gillian
United KingdomGreat location, friendly and helpful staff, good sized and clean room
Stayed in May 2024
Reviewed: May 25, 2024
Snelling
United KingdomBreakfast was very disappointing...poor selection
Location and clean
Stayed in April 2024
Reviewed: May 24, 2024
Sally
United Kingdom7.30 for breakfast is a bit too late for workers. No toiletries in the bathroom, no phone to call down to reception to tell them. Bedrooms a little basic, need a repaint and refresh. No idea what time the pool opens and how to access it to swim.
The location and view from the hotel was so nice.
Stayed in May 2024
Reviewed: May 24, 2024
Burroughs
United KingdomAwkward to access room, breakfast not included and packed lunch expensive
Staff, cleanliness and lovely restaurant/bar with nice views and lots of space
Stayed in May 2024
Reviewed: May 24, 2024
Philip
United KingdomLiked the room
Nice and quiet
Stayed in May 2024
Reviewed: May 23, 2024
Christopher
Australiathe tired looking rooms with no drying facilities. Breakfast choices poor quality. poor choice of tea No green or peppermint tea
location and evening meals. Helpful staff
Stayed in May 2024
Reviewed: May 23, 2024
Graham
United KingdomAlthough it was basic room, walls need re painting and bathroom tired needs re furbished
Location
Stayed in May 2024
Reviewed: May 22, 2024
Roger
United KingdomShower was too hot to stand under as hot water couldn’t be turned down
Didn’t have any
Stayed in May 2024
Reviewed: May 22, 2024
Nicola
United KingdomRooms were tired. Bath plug hole all rusty.
Location was beautiful
Stayed in May 2024
Reviewed: May 20, 2024
Susan
United KingdomFabulous location and great food.
Stayed in May 2024
Reviewed: May 20, 2024
Adrian
United KingdomRoom very tired. Peeling paint on radiator. Bathroom needs refurbishment. Pool area felt old and tired.
Food in Restaurant excellent. Perfect location for us as it was on the Hadrian’s wall path
Stayed in May 2024
Reviewed: May 20, 2024
Sacha
United KingdomNothing really, wasn't the best breakfast we had on our trip
Nice clean hotel on the hadrian's wall route. Has a pool and gym, but we didn't use these. Our suite was spacious, comfortable and clean.
Stayed in May 2024
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