On arrival we was told the bar shut at 9pm on a Sunday but try and close earlier if they can which they did close at 8ish, we wasn't told this on booking, asked if we could leave the restaurant for a relaxing seat after our meal and told we need to pay for our food first even though we was checked in, the table we found was dirty full of glasses and plates, it was not cleaned till I asked someone to clear it after half a hour, the hoovering of the restaurant started before we left, at breakfast time the hoovering was happening when we arrived at 8.15am we sat for breakfast through the noise of the hoovering, in my opion the staff let the place down, felt they were trying to get rid of us early so they could go home, none were friendly, we have the Brush room which wasn't suitable for older people, the bed was to big for a small room, a large wooden bed that the legs stick out I kept banging my leg trying to negotiate walking around it with a sloping ceiling and trying not to bang my head, I get up in the night for the bathroom so its dangerous will cause an accident, wouldn't stay again

Food was excellent we have the turkey Sunday roast couldn't fault it, need to offer a refill coffee or tea in the mornings at breakfast. Chose it as visiting friends nearby so location was the key factor for us.

Stayed in June 2024

Bar prices a little more than expected.

Rooms - spacious, clean, comfortable and bathroom was stunning Breakfast was freshly cooked and delicious

Stayed in May 2024

Room was quite hot

Staff were polite and helpful. Evening dinner was lovely and we were made to feel comfortable for our stay.

Stayed in June 2024

None

Everything

Stayed in May 2024

Buffet breakfast was cold. Probably worst breakfast I’ve ever had when staying over.

Lovely pub and great grounds

Stayed in May 2024

Amazing breakfast. Very comfortable bed.

Stayed in May 2024

The staff on reception seemed a little preoccupied and it would have been nice after a long trip to have a bit more of a chat.

Very nice hotel all the facilities were great. The chef took time to explain the food and the meal was extremely good. Restaurant staff very pleasant. Great little village shop just along the road.

Stayed in May 2024

The room did not have air conditioning and was quite hot, although a small fan was provided.

This is a family style pub, with large gardens and its own restaurant. Large on site and free parking also available.

Stayed in May 2024

Well run family hotel

Stayed in May 2024

Arrived via front door, no signs saying where reception was, so had to queue up as bar very busy

Room, lovely

Stayed in May 2024

Good. Well presented. Lovely staff.

Stayed in May 2024

On the weekend,breakfast is not served until 9 am - a bit late if you want to get going. An area map would be helpful but not provided. Tv Remote was a bit temperamental and often would not turn the TV off . The heated towel rail in the bathroom seem to be stuck “on” which made the bathroom and room very hot / the knob at the bottom was too hot to turn it off and the switch outside the bathroom didn’t seem to work at all. The shower tap had part missing, but we could still turn it on and adjust with a little difficulty. The corners in the shower were streaked with black not sure if this was mould or I don’t know what and cover over the shower drain was not attached The water did not get away quickly in the basement or the shower. Also, the toilet and basin were not cleaned over our three night stay.

We loved The size of the room and huge bathroom and air-conditioning. The bed was very comfortable. Friendly Service… Great weekend full breakfast and it was very convenient to have dinner here - best chips on tour. Ducks in the garden were fun and you could buy a bit of feed for 50p to feed them. The kids loved it. We liked that it had a fan and hairdryer… And that tea coffee sugar and biscuits were replenished daily.

Stayed in May 2024

The noise from the "tribute act"

Everything was as expected. The staff were helpful.

Stayed in April 2024

Room was direct access from outside, straight in the terrace/playground. There was a noisy technical installation on the other side of a wall.

The hotel has a real english pub atmosphere. Menu was fine and much less boring than a typical Hotel restaurant. Personell in the Pub was excellent. Coffee at breakfast was excellent, other choices were very limited.

Stayed in April 2024

Some rooms above the bar are noisy Smoke detector above the flashed all night Curtains did not fit and let in far too much light

Nice location Great outdoor space with pond and ducks

Stayed in March 2024

Below average breakfast. A reheated pancake and some pastries.

Clean room. Well decorated. Quiet. Free car park. Restaurant on site.

Stayed in March 2024

Maybe a light at the dressing table To do hair / makeup etc

Great Location , approx 35 mins from Manchester Centre . Lovely room , this place has it all - rooms / pub / great food / car parking /

Stayed in April 2024

The room was a bit hot

Very clean and the breakfast was fabulous

Stayed in April 2024

Noisy extractor fan in rooms during the day and early morning

Breakfast was ok choice was limited for cook sandwich or omelett good choise of cerial fruit and pasterys

Stayed in April 2024

We had the Black Swan superior double room which was very spacious - decor was not modern however this was expected and was in keeping with the period of the property/presented as per the images on the site, The room itself was clean with the usual complimentary coffee/tea supplies. Bed was a little firmer than we are used to having in accomodations however it wasn't entirely uncomfortable as it didn't keep us awake! Shower pressure was average but we found the bathroom very warm as we were not able to work out how to turn the heated towel rails off, which is probably due to our unfamiliarity with this type of item. Room was initially a little overheated but we were able to open the window to allow cool air in. Would recommend some instructions for basic use of heating/shower operations.. a lot of the equipment is different to Australia and we found generally with all our accoms that we had to work out how to use things or, in some cases, not use them at all due to lack of instruction. Location suited us for a midway point to our next destination and, with parking and breakfast included in the price, it represented good value. Breakfast was cooked independently - not served buffet style - which was good as it allowed you to customise the way eggs were served however there was some cereals/fruit available on nearby table to also help yourself to along with juices.

Stayed in March 2024

We only stayed one night.

Lovely staff in all areas. Friendly barman. Food was great with huge portions. Breakfast was good. We had a room with a bath with lots of hot water. Easy drive from the airport.

Stayed in April 2024

The only adverse comment is that our evening meal did take a while to be served as we ordered from our room and advised that we would be in the bar dining area at 20:00 but we were not served until 20:30, however, that was perhaps understandable, as there was a private function in the main salon ... 🤔😉🤫 There was a bit of landscaping going on in preparation for the summer trade but it did not affect our stay ... 🤫

The duty manager was very accommodating with our late arrival, which we had advised in advance, and he made sure that we did not miss out on our evening meal with the kitchen due to close at 20:00. Also, Linzi at breakfast made sure that we had prompt service as we had to be on the road early to ensure that we were back in Moscow, Ayrshire, in time for the football match on Sky ... 😉😎🤫 Also, the Cheshire IPA hit the mark ... 😉

Stayed in April 2024

We've stayed for two nights and found nothing to complain.

We've particularly liked the very friendly staff, easy check-in and check-out, nice pub facilities with a good variety of beers and wine. The breakfast was very good as well as lunch and dinner! Overall we had a very good time in the Black Swan.

Stayed in March 2024

Great breakfast and attentive staff.

Stayed in April 2024