Great hotel, staff are very friendly and very helpful , food is excellent we would definitely recommend this hotel.

Stayed in May 2024

They don't have a car park but offer free street parking in certain areas, but Whitbys a bit of a maze and it's hit and miss if you find one. There is a main car park if you don't mind the walk up the hill

Looked a little deceiving from the outside but fantastic looking hotel on the inside. Staff were excellent and helpful. Comfortable, modern and clean. Nice touch at the reception, looking like it was built out of old suitcases. Bar prices also very reasonable. Excellent breakfast, definitely stop again

Stayed in May 2024

Our room was above the side bar entrance, we had opened the window during the night as it was warm, but the next morning staff gathered at that door to smoke so filtered into our room

Clean, comfortable and friendly staff

Stayed in May 2024

Toilet paper was very thin Toilet seat was wonky Could have done with some still water Bed was very soft

Great spacious room Great central location Bathroom: large whirlpool bath, TV on wall, large Bluetooth mirror plus separate shower and double sink unit. Lovely decorating Delicious breakfast

Stayed in May 2024

Quiet and clean

The room style was lovely and good views

Stayed in April 2024

Nothing

Clean and cosy

Stayed in May 2024

They use to have a bigger seating area in the bar, now it’s called the vault downstairs not as big, they made the old bar area in to more rooms which I can see why , they will make more money on, I preferred the old bar more spacious

Rooms are clean

Stayed in May 2024

No immediate parking area, but compensated by providing a 2 day Whitby council parking voucher valid in designated streets close by, which worked ok.

Fabulous suite (room 2). Peaceful room with superb fish tank viewed both from the lounge area and bedroom. Excellent restaurant. Lovely staff and very helpful.

Stayed in May 2024

I know not many places have it, and it would be impossible to include at this property, but on site parking would have been an advantage.

The building dates from the 18th century but the inside is modern and very clean and comfortable. All the staff are very friendly and helpful. You need to book the restaurant for dinner but it’s well worth it, the food is excellent.

Stayed in May 2024

Everything

Stayed in April 2024

N/A

Room was amazing really nice and clean, loved the free standing bathtub!

Stayed in May 2024

The fan in the bathroom sounded like a helicopter overhead. Stale urine smell in the bathroom. The strings for the blinds were hard to reach.

Great location & room had everything it needed

Stayed in May 2024

The outside of the hotel could do with a spruce up. Our bed - if you didn’t sleep towards the middle you felt as if you were going to fall off onto the floor.

The staff were all very friendly. From checking in to having a drink in the bar and then breakfast the next morning. Breakfast was good, plenty to choose from. The hotel was modern and rooms were clean and amenities in them were good.

Stayed in May 2024

We stayed in the fish tank room. It was such a lovely big room. The staff were helpful and the restaurant was amazing.

Stayed in May 2024

Room hairdryer poor

Delicious very good quality breakfast. Friendly and helpful staff Stylish décor throughout hotel

Stayed in May 2024

Sadly the huge bed which at first had appeared so comfy was anything but, didn't get much if any sleep at all. Despite staying at a quiet time of year you could hear everything going on in the flat next to our room which added to our sleepless night. Was a little disappointed with the breakfast selection, although pleasant, I had expected a bit more for the price.

The room was gorgeous, truly more than i could have asked for with a spacious bathroom and living area, the huge bath in the bedroom was the star of the show. Close to many different restaurants, bars and all the attractions within whitby. A decent selection of complimentary items in the room and bathroom, the coffee pod machine in addition to the kettle was a nice bonus

Stayed in May 2024

The weather

Lovely food great Staff very efficient throughout our stay 👍

Stayed in May 2024

It was a little difficult to locate. The entrances were either up Silver Street through the restaurant or Skinner Street through the main reception.

The staff were incredibly friendly, the bed was INCREDIBLY comfortable (I think it may have been Memory Foam) and the food in the restaurant below was VERY tasty!

Stayed in May 2024

We had a room with a view. The room was quiet small and bed was too

Lovely clean and warm breakfast was excellent and so was staff

Stayed in May 2024

Room was lovely,recently refurbished with some high tech additions.Very clean,views of Abbey and Harbour too.Able to log in to netflix. Lovely Restaurant also recently refurbished,food very good.

Stayed in May 2024

There’s nothing we didn’t like it was perfect

Beautiful hotel love the new rooms

Stayed in May 2024

The lift didn't work for us on one occasion - seemed to be stuck on another floor. Otherwise no issues during our stay.

Standard rooms were a good size, staff were good at explaining the parking situation. It's great to be able to have a 10:30 check-out, allows a little extra time after breakfast. We enjoyed the cooked breakfast.

Stayed in May 2024

Nothing

Staff were very friendly. As the hotel was not full they gave us a free room upgrade. Location was very central. Provided parking vouchers as they don’t have a car park.

Stayed in May 2024

Window in room full of seagull poo ruined my view.

GOOD LOCATION NEAR TO CENTRE. GREAT FOID AND BAR STAFF. STAFF AT NREAKFAST HELPFUL AND PLEASANT.

Stayed in May 2024