The pillows were the normal Italian flat type and that made sleeping uncomfortable for me.

The hotel is in an excellent location across the street from the Archaeology Museum, near the Lido train station, and close to the Lungomare walk along the water. The staff was very friendly and informative. The room and hotel were very elegant.

Stayed in April 2024

Location was great! Very close to Cesare gelato, the archaeological museum, hydrofoil, and lungomare. Staff were very accommodating. We had a very early train and they gave us breakfast to go. Dinner at the restaurant was very good. Room and bathroom were large and clean. The hotel is a bit dated in terms of decor, but we had a good stay. Would recommend.

Stayed in October 2023

We struggled to park in front of the hotel when we arrived, it’s very congested there, and there is significant road construction occurring (Sept 2023). But the front desk staff quickly took our car key and parked the car in an offsite lot.

The hotel is located at the beginning of the strand, and at the beginning of Corso Garibaldi. Nice lobby, working elevator. The room was quiet with a motorized rolling window shade. Good sizes bathroom.

Stayed in September 2023

all good

good

Stayed in September 2023

Excellent location. Very friendly and efficient staff

Stayed in September 2023

Location was very good, easy for transport and for museum which was fabulous, as well walking around the city. They have a nice restaurant.

Stayed in September 2023

The breakfast and staff of restaurant could be better

The location and clean and big rooms

Stayed in August 2023

Great breakfast great location

Stayed in August 2023

N/A

Good location and helpful staff.

Stayed in June 2023

the hotel is currently being renovated so it will appear much nicer when work is complete

We had a very pleasant comfortable stay and the staff were superb. Breakfast great from a beautiful location on their top floor overlooking the sea and Sicily.

Stayed in July 2023

The upper edge of the bath tube in one of the rooms was broken and it was not straightforward to regulate the air conditioning. It was not easy to locate the stairs in case somebody wanted to take them instead of the elevator.

Great location. Friendly staff. Fantastic breakfast with a unique view from the restaurant on the top floor. Perfect to visit Reggio Calabria and enjoy the beautiful lungo mare and museum.

Stayed in July 2023

Not very modern

Perfect location next to the waterfront and museum, walking distance to harbour and all shops

Stayed in July 2023

clean, very friendly & helpfull staff, the restaurant was perfect and on the roof with a good view

Stayed in June 2023

Everything

Stayed in June 2023

Great location, 2 min walk from the train station with an amazing view on the coast. Room was very clean, friendly and professional staff, keen to accommodate specific requests - special thank to Emanuela for her service and recommendations. I'll definitely recommend it to those who want to enjoy the city center - shops and restaurant are all located by 5/10 min walk - as well as the Museum and beach clubs on the coast.

Stayed in March 2023

The hotel was being refurbished during our visit. Consequently is was totally enclosed in scaffolding and plastic sheeting. This made the building very difficult to find. It was once a grand hotel but was old fashioned and certainly needed to be upgraded when we visited it. It is still a very good place to stay.

The room in the Grand Hotel Excelsior was was clean, spacious and well appointed. There was a large desk with good wifi but only one easy chair. The breakfast buffet offered a wide choice and food could be cooked to order. The restaurant produced excellent cuisine which was delivered by courteous, friendly and efficient staff. It was a pleasure to dine in the restaurant in the evening. The restaurant was on the fifth floor and had panoramic views of Sicily and on a clear day, Mount Etna. The bathroom was fine with a jacuzzi bath. All the hotel staff we encountered were well trained, competent and pleasant. The Museum housing the famous Riace Bronzes was only a few meters away. This was the reason we visited Reggio Calabria. Since we were travelling by train being near the railway station was an important factor in choosing this hotel.

Stayed in March 2023

The elevators! You could tell that this property was a gem when it was built, maybe in the 60's but the electronics were well out of date. When you opened your room the door buzzed - i don't want to hear that. The 2 elevators had separate buttons - not like any modern system. And when you were in the elevator and pressed the button, nothing lit up. Sometimes waiting for the elevator the light would just go out - you thought maybe because it is here - but no! press the button again.

Breakfast was very well run.

Stayed in February 2023

For the price point property was great! only thing the mattress could have been softer but other than that it was fine!

The location was great the staff was super friendly and helpful. I was surprised about the food. Usually, when I travel I don’t eat at the hotel but the breakfast was included so I tried it. wow. best breakfast ever. Was rainy one night so had dinner at the restaurant. Food was excellent!

Stayed in November 2022

Breakfast staff not very cordial

Carmelo, Giuseppe and Massimo

Stayed in October 2022

We visit this hotel most years and enjoy its rooms, restaurant and location

Stayed in September 2022

Excellent location and friendly staff. The hotel is across one street from the archaeological museum and the stunning Riace bronzes, and across another street from the beautiful lungomare. The center of town, which is lively and fun, is a short five-minute or so walk away. The staff are very friendly and helpful, providing us with useful information about reaching Sicily (the ferry is only a ten minute walk away). The facilities and rooms are very clean and comfortable.

Stayed in September 2022

Plentiful and good

Stayed in August 2022

it was dated and needed refurbishing.

The location, close to the lungomare. The room was dated but very comfortable. Breakfast was very good - a large choice.

Stayed in September 2022

It was 6 mins from the train. Cleanliness, bathrooms, size of rooms, location to town. They held it luggage for the day until we could get the train back.

Stayed in September 2022