Poor quality coffee at breakfast.

Location, room and friendly staff

Stayed in May 2024

Great staff beautiful room

Stayed in March 2024

Nothing

Everything. The staff was exceptionally helpful, the room was great, the hotel was spotless, the location great... only 4 blocks from the incredible Piazza Del Campo and 2 blocks from shops and restaurants yet the area around the hotel was quiet and right on the city wall with beautiful vistas from the roof's patio. The hotel's restaurant was wonderful. The included breakfast was delicious with loads of choices from meats, sausages, eggs to fruits and veggies plus fresh pastries that were exceptional. ( The custard filled Corronti con crema should not be missed ) To sum it up I will always choos the Athena when I return to Siena which I hope to do soon. All in all it was a wonderful magical stay. The best of our almost month long European vacation.

Stayed in April 2024

Distance from city center, good breakfast. Personel was really helpful, they assis with parking and found our backpack. Im really satisfied with this hotel.

Stayed in May 2024

very poor breakfast

great location excellent hotel

Stayed in May 2024

Parking was a challenge but the staff was always at our service to assist

Exceptional service and staff - all anticipated needs and were personable, helpful and friendly.

Stayed in May 2024

The hotel was in a great location, easy walking distance to many attractions within the city walls. The reception staff were excellent. They assisted with dinner reservations, booking tickets for the opera and general suggestions regarding sightseeing. We had a car and were able to park on the property which was very helpful. Highly recommend

Stayed in May 2024

Because it is located inside the castle walls, it was very comfortable to explore the city. The hotel's parking lot is also quite spacious, which is a big advantage for those traveling by car.

Stayed in May 2024

N/A

Exceptional personnel! The room was also very clean and the terrace was absolutely perfect

Stayed in May 2024

Excellent location, wonderful staff.

Stayed in May 2024

From the minute we arrived, we were super-impressed by the level of service from each member of the team; Martina, Carlos and Simone on the Reception and the whole Breakfast room team were exceptional and made us feel really welcome. The location of the hotel was great for us - just 10 minutes walk from the Cathedral, and from the stunning Piazza de Campo. It was spotlessly clean, the bedlinen was high quality and the views from our bedroom window were spectacular!

Stayed in May 2024

The wifi was really bad, with constant disconnections, it was impossible to use. The breakfast was also meh, given it's Italy I'd expect more fresh stuff and better quality in general. Things felt heavily industrialized and/or frozen which was not great.

The rooms were extremely clean! The hotel offered free still and sparkling water every day to take to the city which was super nice. Staff was really helpful and the location of the hotel is quite close to the city center, which was one of the best cities we've ever been in Italy.

Stayed in May 2024

We lived the hotel. The staff was incredibly helpful and friendly. We especially enjoyed having a glass of wine in the bar before going out to dinner. The bar and the terrace have gorgeous views of the Tuscan countryside. We were so impressed with Aldo who did a fine job managing the bar. He was very personable and took pride in doing his job well. The breakfast was delicious, with lots of choices. They had a hard working wait staff who assured a great start to the day.

Stayed in May 2024

One coffee machine in the restaurant for breakfast

Location. Staff.

Stayed in May 2024

Nothing

Great location and free car park

Stayed in April 2024

Breakfast is simple without many choices.

Very good! Clean and comfortable room, nice people, not far from the center, and free parking.

Stayed in May 2024

Nothing major - the shower was a little small and the breakfast could have had a better selection of fruits, but overall only insignificant critiques. We enjoyed our stay.

We enjoyed the bar and terrace. The location was also pretty good - it was easy to get to and parking was also relatively easy which is a big deal in Siena. Convenient to all major attractions. The staff was also very helpful and friendly - in particular Claudio and Halim. They made us feel welcomed and more at home away from home.

Stayed in April 2024

Nothing

Lovely drive to a nice hotel within the city walls. We were upgraded to a bigger room which was very comfortable and spacious for 2 of us. The reception was helpful to make reservation at a restaurant for us and provided umbrellas when it rained. Also helped to park our car within the hotel compounds.

Stayed in April 2024

Dinner menu

Hotel amenities

Stayed in April 2024

Location good although hard to access due to roadworks . Food very good especially deserts

Stayed in April 2024

Eggs could have been more firm at breakfast but overall excellent.

Excellent location and free parking.

Stayed in April 2024

Location, rooms, parking, staff

Stayed in April 2024

Excellent breakfast.

Stayed in April 2024

That our holidays ended and couldn't stay more!

What an amazing discovery this hotel! Perfect location to walk around Siena and with a free parking which is rare for Italy. The family room was big and cozy and the cleaning was immaculate! One night we tried the restaurant and while it didn't have reviews, we can attest that it was delicious, lovely presented and with a lovely wine selection. The bonus of this hotel is their staff. From the reception, the waiters at the breakfast and dinner everyone has the right attitude, very polite, helpful and attentive to the last detail. We enjoyed it so much that we extended our stay by 1 night. Our small kids were also attended to, every day there was something given to them during breakfast and they always had an adaptable chair for the youngest. Lastly, I lost an earring in the sink and they had a technician come and find it within an hour. We travel a lot as a family of 4 in various countries and hotels like this one really make the difference in hospitality. Keep it up!

Stayed in April 2024