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Reviews of Akakura Wakui Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

949-2111 Niigata, Myoko, Akakura 28, Japan

#23 of 43 hotels in Myoko

Guests' Choice

Review Score

Based on 100 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    9.0

  • Facilities

    7.9

  • Staff

    9.4

  • Value for money

    8.8

  • Free Wifi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 25, 2024

    9.0
    A great easy to stay location with super helpful staff.
    • Leisure trip
    • Solo traveler
    • Japanese-Style Single Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The Onsen wasn’t very inviting but there are plenty of other options in town.

    Stayed in February 2024

  • Reviewed: March 11, 2024

    7.0
    All in all, good value and a good experience. The family that run the place do everything they can do make your stay ple
    • Leisure trip
    • Family with young children
    • Japanese-Style Standard Family Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Like a lot of the properties in Myoko, this hotel is getting a bit old and tired. The onsen was in need of a really good scrub. I had read that the meals were delicious but I found them pretty standard.

    A really convenient location with good services. The staff were always attentive and available. We were collected and delivered to the railway station which was appreciated. The rooms were comfortable.

    Stayed in March 2024

  • Reviewed: March 10, 2024

    8.0
    great location, owners
    • Leisure trip
    • Group
    • Japanese-Style Standard Family Room
    • Stayed 5 nights

    need decent pillows and the mens onsen needs a good clean

    would liked to have booked my breakfast before my stay, very good hosts

    Stayed in March 2024

  • Reviewed: February 16, 2024

    9.0
    Polite, welcoming family owned and operated in true Japanese style.
    • Leisure trip
    • Couple
    • Japanese-Style Family Room with Mountain View
    • Stayed 6 nights
    • Submitted from a mobile device

    Everything

    Facilities, lift access, family owned, breakfast, transport from the train

    Stayed in February 2024

  • Reviewed: February 16, 2024

    9.0
    A great choice for skiers
    • Leisure trip
    • Couple
    • Standard Twin Room with Tatami Area
    • Stayed 7 nights
    • Submitted from a mobile device

    A little cold in public areas

    Lovely staff Super location

    Stayed in January 2024

  • Reviewed: February 15, 2024

    9.0
    A well priced hotel that offers the ideal location for a great holiday.
    • Leisure trip
    • Solo traveler
    • Compact Twin Room - Annex
    • Stayed 6 nights
    • Submitted from a mobile device

    The only thing I didn’t like about the property was having to leave.

    The property has the perfect location.Less than 100metres to the nearest chairlift and a short stroll down the street to restaurants bars and convenience store.

    Stayed in February 2024

  • Reviewed: February 15, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Japanese-Style Standard Family Room
    • Stayed 9 nights
    • Submitted from a mobile device

    Fantastic, friendly family hotel

    Stayed in February 2024

  • Reviewed: February 13, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Twin Room with Tatami Area
    • Stayed 5 nights
    • Submitted from a mobile device

    The staff were incredibly helpful, providing transport to and from the hotel. Breakfast was great with a variety of different food. It is in a great location, close to the main strip.

    Stayed in February 2024

  • Reviewed: February 11, 2024

    9.0
    Would defray there again without hesitation.
    • Leisure trip
    • Group
    • Japanese-Style Family Room with Mountain View
    • Stayed 6 nights
    • Submitted from a mobile device

    Hotter shower.

    Location, beautiful family run lodge, bit of age (8 generations) but warm, cozy, friendly, well located, very welcoming, amazing dinners& breakfasts. Excellent value. ❤️

    Stayed in February 2024

  • Reviewed: January 3, 2024

    9.0
    Room with a warm atmosphere and a nicest host
    • Leisure trip
    • Couple
    • Japanese-Style Standard Family Room
    • Stayed 9 nights
    • Submitted from a mobile device

    None

    The host Daisuke and his wife Mari have done their best to make us feel like we are home. The room was clean and had everything we need. The onsen was not crowded and was comfortable. We were provided with discount vouchers for the nearby ski lifts. Daisuke was kind enough to welcome us at the Myoko train station and bring us to our next hotel location. The hotel is located right next to the Akakura Onsen ski resort. The Akakura Kankan is about 5 min away and but there is a free shuttle bus and the closest bus stop is in less than 10 walk, which is quite convenient for us to to get to the other resorts. Overall, our stay was comfortable and we would love to come back here.

    Stayed in January 2024

  • Reviewed: March 24, 2023

    8.0
    Lovely traditional Japanese rooms with private bathroom close to Akakura Onsen Panorama course
    • Leisure trip
    • Couple
    • Japanese-Style Standard Family Room
    • Stayed 4 nights

    The heater was making some noise and not warming enough when we first arrived. We adjusted the fan and cleaned the air filter and the noise stopped and it heated better. The dry room didn’t dry our boots very well so they were still a bit sweaty in the morning. The onsen was a bit dirty or mouldy. It could have done with a big scrub down. I guess it’s hard when it’s in the basement level and so busy in peak season to find the time. I just didn’t enjoy it as much as other onsens I’ve been to because of that, even though it was actually bigger and more spacious with two pools. Only one futon was set up when we arrived but was all good as it only took a minute to set up the other one.

    Daisuke san was amazing and would have picked us up from the station but we didn’t need to as we were already in town. We planned to leave our luggage at reception and ski Akakura onsen before checkin but when we got there in the morning our room was already ready!😍 The room was lovely traditional Japanese style. There was an entranceway with another western style single bed and our own bathroom (with bath) and then sliding doors into the sitting and main bedroom tatami area. There was a lounge area downstairs in lobby with a tv and lollies. There was also a microwave and vending machines and a little shop. The dry room downstairs was large and had locks for skis and boots. Another mini dry room for coats and jackets. One morning I came down to ask about bus times and Daisuke san offered to drive me to the slopes and even gave me a discount voucher. He had lots of other discount tickets for lifts passes too. He also drove us to the train station when we left. There is yukata to wear down to the onsen and tea set in your room and a fridge. There is an arrangement of paintings downstairs. Daisuke called and made some reservations for us for dinner at a couple of places. It is a short walk to akakura onsen Panorama lift and into the centre of town. There are a couple of convenience stores/shops just a few doors down. You will get a map of the area with shops and restaurants marked at checkin.

    Stayed in February 2023

  • Reviewed: March 8, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Japanese-Style Standard Family Room
    • Stayed 11 nights
    • Submitted from a mobile device

    Great mix of traditional & western breakfast to set up day of skiing. Hosts Daisuke & Mari go the extra mile to make your stay enjoyable, no request is a problem & always a smile

    Stayed in February 2023

  • Reviewed: March 5, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Japanese-Style Standard Family Room
    • Stayed 14 nights
    • Submitted from a mobile device

    Great place. Good location and awesome staff

    Stayed in March 2023

  • Reviewed: March 4, 2023

    8.0
    Great family owned hotel in good location
    • Leisure trip
    • Couple
    • Standard Twin Room with Tatami Area
    • Stayed 8 nights
    • Submitted from a mobile device

    The onsen looked a little dirty. But nice and hot. My bed was by the window and a little cold.

    The hotel was warm and cozy. Run by a nice couple who were very helpful. Nice onsen onsite and restaurant. Room was spacious and bigger then I thought.

    Stayed in February 2023

  • Reviewed: February 28, 2023

    8.0
    Japan ski trip.
    • Leisure trip
    • Couple
    • Compact Twin Room - Annex
    • Stayed 6 nights
    • Submitted from a mobile device

    Daisuki and Mari the hosts were just lovely. Very pleasant and helpful.

    Stayed in February 2023

  • Reviewed: February 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Compact Twin Room - Annex
    • Stayed 6 nights
    • Submitted from a mobile device

    Friendly, family run hotel. It's a bit older, and worn around the edges, but more than makes up for it with a welcoming and comfortable atmosphere. Mr Daisuke San was very helpful to us, and made us feel welcome. The Kumado lift is a short walk away, as is the main eating area of Akakura Onsen. There is a natural spring Onsen in the basement, with quite high sulphur content, so be prepared for a few geothermal odours.

    Stayed in February 2023

  • Reviewed: February 23, 2023

    8.0
    great value for money , very helpful and friendly staff and in excellent location
    • Leisure trip
    • Couple
    • Standard Twin Room with Tatami Area
    • Stayed 5 nights
    • Submitted from a mobile device

    could no with a little update , no room service during entire stay

    a little tired and worn but very clean and great staff, food was excellent ( if you like traditional Japanese )

    Stayed in February 2023

  • Reviewed: February 19, 2023

    8.0
    Super location and lovely owners.
    • Leisure trip
    • Family with young children
    • Japanese-Style Standard Family Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Great traditional experience, and location. The owner, daisuke, was so helpful and happy to share his local knowledge and even picked and dropped us off. A very nice man !! Traditional older hotel and onsen, and great value for money, we would definitely stay again.

    Stayed in February 2023

  • Reviewed: February 17, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room with Tatami Area
    • Stayed 3 nights
    • Submitted from a mobile device

    Daisuke San is very nice and helpful. Picked us up from station, helped send us back to station when we needed it. Made us very comfortable staying at his hotel. The hotel is a little old, but the hospitality and service made the stay very enjoyable.

    Stayed in February 2023

  • Reviewed: February 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Japanese-Style Standard Family Room
    • Stayed 5 nights
    • Submitted from a mobile device

    great location for easy access to Akakura Onsen and town/restaurants. good size room with bathroom. good breakfast (adjusted for vegetarian well).

    Stayed in February 2023

  • Reviewed: February 13, 2023

    9.0
    excellent stay. great value. great hosts. would stay again!
    • Leisure trip
    • Solo traveler
    • Standard Twin Room with Tatami Area
    • Stayed 6 nights
    • Submitted from a mobile device

    Daisuke and his wife Mary were excellent hosts. very welcoming and helpful. great location. their English was terrific and the location is right at the bottom of one of the mountains. excellent stay. great to have our own onsen too. would come again for sure!

    Stayed in February 2023

  • Reviewed: February 9, 2023

    8.0
    easy, comfortable
    • Leisure trip
    • Couple
    • Japanese-Style Standard Family Room
    • Stayed 7 nights
    • Submitted from a mobile device

    nothing

    Daisuke San and his wife are lovely and helpful and provided discounted lift tickets, transfer to and from myoko Kogan station, transfer to and from sugi resort, onsen, yukata, and good Japanese breakfast of cereal, fish, salads, rice, pickles, egg, frankfurts with tea, coffee, bread roll and croissant.

    Stayed in February 2023

  • Reviewed: February 7, 2023

    9.0
    great location and value
    • Leisure trip
    • Couple
    • Standard Twin Room with Tatami Area
    • Stayed 6 nights
    • Submitted from a mobile device

    the location was great and Daisuke was so helpful getting us to and from the train and also local information

    Stayed in February 2023

  • Reviewed: February 3, 2023

    8.0
    i will definitely stay here again!
    • Leisure trip
    • Couple
    • Compact Twin Room - Annex
    • Stayed 6 nights
    • Submitted from a mobile device

    The onsen is at the basement. Is the classic type which i like it, but it would be nicer if the faucet area can be cleaned or changed as it was covered with green mouldy or dirt. 😝

    The owner is friendly & nice. He might give u a serious look/impressive and quick Q & A talk every time. But notice he is actually a jovial person after had a few short chat with him during the stay. The lady staff at the reception counter is very helpful, can see she is practising her english well with us. The senior lady staffs at the breakfast room are attentive and nice. Like that i can parked my rental car. The simple jap & western breakfast are enough to fill our stomach till lunch.

    Stayed in February 2023

Showing 1 - 25

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