Rooms can be better maintained. Hotel has a cleaning policy where u have to indicate whether u want your room to be cleaned, but u have to do this before 9am. This is difficult to do if u like to roam the city at night and sleep in abit longer in the morning.

The location was excellent. You step out of the hotel and u are directly infront of the Kabukich Tower. There outside of the hotel is very busy with a nice hustle and bustle. Around the corner from the hotel, is the famous Godzilla street. This location is fun and safe and vibes. Great atmosphere. Would highly recommend. Rooms offer a wide range of English movies on the in-room entertainment which was great after a busy day out. There's also an in-house onsen for guests only. Be sure to try this experience.

Stayed in April 2024

Room is very small but its comfy, the comfort rooms are okay but at times the water is clogged

Its quite near the train station and the JR Station, there are lots of restaurants and shops in the area. The area is super crowded at night

Stayed in May 2024

The room was small but very comfortable. However, I couldn't find any cocoa at breakfast, which was disappointing. Additionally, there were often long waits for the elevator, and sometimes it was full, which was quite frustrating.

The hotel's location in the vibrant Shinjuku district is very appealing. It's situated in an exciting area with many shops, restaurants, and stations nearby. The new tower next door also adds a modern touch to the surroundings, making it a great place to stay for convenience and entertainment.

Stayed in May 2024

close to shops and train station

Stayed in May 2024

When we arrived early, the staff lket us leave our bags but would not let us use a toilet (public toilets on first floor, not in the lobby). Some staff were quite friendly, others quite unfriendly, which is unusual for Japan. The location is very central but the crazy crowds and noise outside the hotel might not suit everyone. Unlike some other APA rooms, this one did not have a raised bed that allowed a suitcase to slide underneath it.

The room was clean and in good condition. Small, but the same size as any other comparable hotel in that area. The room was very quiet. Good location for nightlife, shopping, dining and transport (especially airport bus which stopped just across the road.

Stayed in April 2024

It is very warm inside the hotel room, the air conditioning can not be controlled and windows cannot be opened at all.

Stayed in May 2024

The sheets and bedding felt a bit cheap.

Excellent location!

Stayed in May 2024

Noise noise noise, we were on the 4th floor and the noise was horrific, hotel needs to do more to sound proof the rooms from the outside. Check in process was automated and in personal. Drunk people in the street if you try to go for an early morning walk. Smallest room of the trip but to be expected.

Location was fantastic , easy access to everything with plenty of food options around.

Stayed in May 2024

The hotel was so busy that it took us a good ten minutes to get to checkout at 10am. We could only get down the lift by riding it all the way to the top floor.

Have stayed at many APA with some better than others. This APA was clean and had a great breakfast offering. Location was right in the heart of Shinjuku.

Stayed in February 2024

double bed is a little too small for 2 adults.

good & polite security guards where entrance to the guest lifts are.. Very close to location of airport shutter bus terminal. Many eateries & shopping Centre close to the hotel.

Stayed in May 2024

Room is way too small and cramped .

Location is excellent

Stayed in April 2024

people in hotel is very nice, location is very convenient, room is small but ok, but if you need twin room make sure it has 2 beds, luggage service is good too. Overall good experience.

Stayed in May 2024

Rooms are super small. Ideal for solo or upto 2 pax only

Location

Stayed in May 2024

Cleanliness. I was expecting hotels in Tokyo to be a lot more clean. Carpet was dirty. Bathroom had hair from previous guests on floor.

Central location. Easy access to most popular places

Stayed in May 2024

too crowded too many people and wait for long time for using elevator and check-out too early Everyone used elevator in the same time and wait too long

near

Stayed in May 2024

I didn’t like our bed is so saggy my husband got a back pain and end up slepping on the floor.

We like the service and cleanliness of the property.

Stayed in May 2024

Location

Location is great.

Stayed in April 2024

The only thing that I didn’t like was the pillows were not comfortable…… gave me a sore neck…… more of a personal preference for a softer pillow

Stayed in May 2024

Noisy outside the hotel

Location

Stayed in May 2024

smell

billion location

Stayed in May 2024

The living space inside the room is not worth the price.

Good Location

Stayed in May 2024

The rooms are very very small. The pricing was abit expensive for what was offered. No self laundry service available, I also found the rooms a little dirty.

Location was great

Stayed in May 2024

Room size just the same as other APA Hotels. Very limited space but acceptable.

Great location, just 10 minutes walk from Shinjuku train station and very close to Kabukicho Tower.

Stayed in April 2024

No minaral water provided excepted for first day

Stayed in May 2024