The breakfast selection was not as big as I was hoping for.

Great location close to the railway station. Room with all the necessary amenities. Loved the receptionists, despite looking a bit frightening, they were sweethearts. There is space to store your luggage, which was very convenient, as we arrived before check-in hours.

Stayed in April 2024

the pillows were flat and didn’t provide any comfort on our heads

the dinosaurs were good. the room sizes were also good as previous hotels were smaller

Stayed in May 2024

Not sure what service would have been like if we needed services outside of the standard room as hotel staff is pretty minimal.

Room seemed to be the typical size in Japan. Location was ideal and minutes away from Kyoto station. We arrived earlier than check in time were able to keep our luggage with the staff. Check in was very easy, machine operated. The hotel even had tons of umbrellas for guests to use.

Stayed in April 2024

The lighting near the sink was a bit poor for doing hair or makeup. And it would have been better if the beds had more space between them as it felt like we'd booked a king-size bed instead of 2 doubles.

It was a great location, near Kyoto station, so it was very convenient. The rooms were very comfortable and clean. Staff is easy to contact, and the robot receptionists were interesting and unique!

Stayed in April 2024

we cannot find drinking water machine inside the building, the staff advised that tap water is not suggested drink directly in kyoto, visitors need to buy water from convenience stores or supermarkets.

first of all the location is perfect, its easy to access every public transport system. hotel and the room are very clean and comfy. staff helps a lot and always wears smiles.

Stayed in April 2024

Laundry facilities is not available.

Room size is comfortable. Toilet, bath and basin are separate and it is good for couple, even for family used

Stayed in April 2024

Beds were not comfortable for me, too hard

Excellent location. 5 mins walk from Kyoto station. Excellent facilities for storing luggage. Nice rooms

Stayed in April 2024

Only 1 small pillow in the room. Twin share room a little small.

Great location to train station so easy to get to nearby destinations like Nara and Osaka. Dinosaur robots are very cute

Stayed in April 2024

The washer and dryer didn’t work properly.

Stayed in April 2024

The room service was very bad. My kids made the sheets dirty and even though we put up the sign for marking up the room they did not change it. They do eco room service which means they vacuum clean the floors every 3 days but change towels every day, which doesn't make sense to me. This is a terrible option for families with children as they are always dropping things on the floor. (Please change this) Too few laundry machines and one was leaking. The breakfast was terrible, I did not use it after the first day even though I paid in advance. It was better to grab something from seven eleven shop next to the hotel.

The location is great and the staff are really nice. The room is fairly big.

Stayed in April 2024

The breakfast was very poor, not a lot of choice & the dining room was quite cramped, only seated about 25 people No coffee in the room nor at the amenities bar

Close walk to Station

Stayed in April 2024

Dinosaurus! Add on taxes and extra for parking.

Reception creepy with Dinosaurs for self check-in. Very odd and creepy!

Stayed in April 2024

there are some kind of noise perhaps from the pipe line could be irritating, the rest are good

Stayed in April 2024

We wanted to stay near the station so the location was great for us. The room was spacious and the robot receptionists was a nice touch.

Stayed in March 2024

The breakfast buffet was such a limited selection with no fruit fresh or preserved, also no preserves to put on toast

Location, quietness of room, bathroom facilities

Stayed in April 2024

Towels were very thin and worn - n Ed’s a bit if a revamp

Convenient location next to the train station Room was an ok size for Japan

Stayed in April 2024

Dinosaurs. Easy to store luggage at hotel before check in time

Stayed in April 2024

Everything was really great.

It was so conveniently located to the train station, so it was perfect for us! We booked last minute and it was so easy to book, check in and check out as well as store luggage. The robots were a nice touch.

Stayed in April 2024

toilet too small

booking.com

Stayed in April 2024

Very near to station

Stayed in April 2024

Only one person of the staff could speak english.

Close to public transport and short walk to lovely neighbourhood

Stayed in April 2024

A bit expensive.

The location is perfect if you arrive by Shinkansen or other JR-trains. It’s a 2min walk from the train station, which is perfect for daytrips and arrival/departure. We walked to Gion in around 45min. The check-in dinasours are fun for young children. The staff came quickly to assist when we had some problems with the check in. We had a triple room, which was very spacious. There’s a small shopping centre 2min away from the hotel, with a Donki-shop, amongst others.

Stayed in March 2024

Dinasours as well as human staff spoke no/hardly any English

Room size, location.

Stayed in April 2024

Rooms are not spacious enough

Robots and very helpful staff

Stayed in March 2024