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Reviews of Hatoguruma Kawabata This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

389-2502 Nagano, Nozawa Onsen, Toyosato 8922, Japan

#6 of 25 hotels in Nozawa Onsen

Guests' Choice

Review Score

Based on 56 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.2

  • Location

    9.1

  • Facilities

    9.0

  • Staff

    9.7

  • Value for money

    9.4

  • Free Wifi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 3, 2024

    10
    A quick ski adventure , and loved staying with you.
    • Leisure trip
    • Family with young children
    • Japanese-Style Twin Room
    • Stayed 4 nights

    A beautiful hotel/ryokan, run by a lovely couple / family. Comfortable beds, cool vintage decor, great value for money and a convenient location.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    10
    Great stay ran by a family
    • Leisure trip
    • Couple
    • Japanese-Style Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Such a pleasant experience, the family that runs this place offers breakfast daily and dinner for extra. It was totally worth the money. The meals were made me feel so good after eating them. The room itself had a private bathroom and nice details

    Stayed in March 2024

  • Reviewed: April 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Twin Room with Tatami Area
    • Stayed 7 nights

    This was our second time here, our first stay was in 2017. Very nice host, comfortable and spacious room (for Japan :). They could accommodate an extra bed free of charge for our son. Delicious meals but vegetarian only. Good location. Nothing to complain about.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Japanese-Style Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    A great surprise that our room had a fantastic view of the ski slopes and mountains. Staff were very friendly and accomodating, felt homely and so nice to experience a bit of the Japanese culture. Location was great too!

    Stayed in March 2024

  • Reviewed: March 24, 2024

    10
    A wonderful stay
    • Leisure trip
    • Couple
    • Japanese-Style Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Great breakfast and dinner. Very friendly and welcoming staff. Very clean and Tidy room.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    9.0
    Great value, in handy location
    • Leisure trip
    • Family with young children
    • Japanese-Style Twin Room
    • Stayed 8 nights
    • Submitted from a mobile device

    I worried having to pay in cash...but hotel is now accepting credit cards

    Comfortable room, in small family-run hotel, with views across the village to the mountains and snow Excellent hosts - very obliging. Excellent traditional breakfast and dinners (dinners are booked separately). Easy 10min walk to travellator..past onsens, shrines and traditional buildings.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Japanese-Style Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfasts were a very pleasant surprise. As a non vegetarian I thoroughly enjoyed the traditional food on offer.

    Stayed in February 2024

  • Reviewed: March 14, 2024

    10
    Must stay for vegetarians and vegans
    • Leisure trip
    • Family with young children
    • Twin Room with Tatami Area
    • Stayed 3 nights
    • Submitted from a mobile device

    2nd time staying here. A must for vegetarians. Food is amazing. Owner is very helpful and friendly. Location is near onsen and Yu Road which takes you yo Hikage ski area.

    Stayed in March 2024

  • Reviewed: March 12, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Japanese-Style Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Stayed here with my sister. The food - breakfast and dinner - prepared by the inn keeper is absolutely incredible. All vegetarian and fresh ingredients. She is a true chef. Do not miss!! Room had a lovely view by a rushing small river. Thank you so much!

    Stayed in February 2024

  • Reviewed: March 1, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room with Tatami Area
    • Stayed 4 nights
    • Submitted from a mobile device

    The absolute best in japanese hospitality. The hosts are lovely, the food delicious (vegetarian), amazing value for money. I will be putting this at the top of my list for the next visit to Nozawa Onsen.

    Stayed in February 2024

  • Reviewed: February 28, 2024

    10
    We loved it, and will hopefully be back in the future with our entire family!
    • Leisure trip
    • Couple
    • Twin Room with Tatami Area
    • Stayed 3 nights
    • Submitted from a mobile device

    Quiet, clean and great location. The place has an amazing view and amazing staff.

    Stayed in February 2024

  • Reviewed: February 23, 2024

    10
    An ideal place for resting your soul and mind
    • Leisure trip
    • Solo traveler
    • Japanese-Style Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    My room, the view on the village was beautiful ! Really comfortable, with hot water and complimentary tea ! The private bathroom was a real plus, as well as the yukata provided by the lodge. Lovely and welcoming hosts, and ideal location. I loved the light sound of water/river by the hotel, it's a very soothing and calming music to me. Would come back next year, if there's any room available !

    Stayed in February 2024

  • Reviewed: February 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Japanese-Style Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    All good.

    Lovely traditional Japanese hotel.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    10
    Only two nights, but so satisfying we will go again
    • Leisure trip
    • Couple
    • Japanese-Style Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Exceptionally helpful owner operators

    Stayed in February 2024

  • Reviewed: February 20, 2024

    9.0
    Love the hospitality and authentic meals!
    • Leisure trip
    • Group
    • Twin Room with Tatami Area
    • Stayed 3 nights
    • Submitted from a mobile device

    It is not that I didn’t like it but would have been even better if the towels were thicker but that is NOT a complain.

    The service was excellent and so helpful. The breakfast was delicious!

    Stayed in January 2024

  • Reviewed: February 10, 2024

    9.0
    Definitely value for the money.
    • Leisure trip
    • Family with young children
    • Japanese-Style Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing really to dislike but for older travelers, you will need to pull your luggage up a small hill to reach the hotel. No elevator in the hotel, so will need to carry your luggage up the stairs to the 2nd floor where all the rooms are located. But no big deal for younger travelers.

    Less than 5 mins away from the bus station. Small but cozy, clean, comfortable, with helpful staffs.

    Stayed in February 2024

  • Reviewed: February 1, 2024

    8.0
    Value for money
    • Leisure trip
    • Couple
    • Twin Room with Tatami Area
    • Stayed 1 night

    close the action, free parking, a small sitting area in the room with welcome tea by the owner

    Stayed in January 2024

  • Reviewed: January 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Japanese-Style Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Spacious, comfortable rooms.

    Stayed in January 2024

  • Reviewed: January 19, 2024

    10
    Our favorite part of our trip to Japan
    • Leisure trip
    • Couple
    • Japanese-Style Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It is very cozy and comfortable. We enjoyed the room, the bath, and the meals. The dinner was the best meal we have had in Japan!

    Stayed in January 2024

  • Reviewed: January 17, 2024

    10
    Perfect and wonderful stay. Thank you Hatoguruma Kawabata!
    • Leisure trip
    • Family with young children
    • Japanese-Style Twin Room
    • Stayed 3 nights

    Beautiful scenery and view from the hotel and room view. Apart from the slope (only because we have stroller) else it's a short walk from everywhere to/from the hotel. The biggest plus for this hotel is the private toilet for us. But amazingly everything was perfect. The owner and staffs are very friendly and helpful, the room neat, tidy, cosy and clean. They do cleaning daily. We also ate the special vegetarian dinner meal prepared by them and it's fantastic. We enjoyed our stay and will definitely come back again if we are in Nozawaonsen! Thank you Hatoguruma Kawabata for the perfect memory! :)

    Stayed in December 2023

  • Reviewed: January 16, 2024

    9.0
    This is a cozy and authentic hotel with lovely staff and delicious food :)
    • Leisure trip
    • Couple
    • Japanese-Style Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    It is old style accomodation which was very simple and comfortable and a lovely experience. Bathrooms were a little small but actually ok for Japan.

    The breakfasts were vegetarian, different every morning, and delicious. Location is excellent, very easy to walk to onsen, Yu-road, restaurants and fire festival. Staff were very friendly and helpful. Rooms were very cozy, quiet and warm

    Stayed in January 2024

  • Reviewed: January 8, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Japanese-Style Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No washlet

    Nice Japanese style room, good location which is close to 熊の御手洗Onsen, the breakfast is great for vegetarian and the staff is very friendly.

    Stayed in January 2024

  • Reviewed: January 6, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Japanese-Style Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    N/a

    In my four week trip around Japan this was by far my favourite accommodation. The room was so cosy, warm and it had great views. I was surprised to find the futon beds really comfortable. It was also refreshing to have storage in our room for luggage because most accommodations in Japan are tiny. As for the location, it is easy to get to the ski fields, onsens, the bus stop and restaurants from here. If you go here, definitely get the home cooked breakfast - it was delicious and a very wholesome experience. Lastly, the couple that run this Ryokan were gorgeous - thank you for the great stay!

    Stayed in December 2023

  • Reviewed: January 3, 2024

    10
    GET BREAKFAST AND DINNER!!
    • Leisure trip
    • Travelers with friends
    • Japanese-Style Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    -like someone said, the toilet flushing sounds like you're openning a portal to another dimension🤣 -have to walk a bit from the bus stop and little uphill

    -BREAKFAST AND DINNER WERE SUPERB -Very homie vibe like I visited my grandma house -The owner lady is sooooo kind! She helped with everything possible and also gave us advice/directions for skiing. We went during the early season so only the further gondola is open, but she help dropping us off many times during our stay

    Stayed in December 2023

Showing 1 - 25

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