389-0111 Nagano, Karuizawa, Nagakura 2126, Japan
#23 of 38 hotels in Karuizawa
Guests' ChoiceBased on 36 hotel reviews
8.1Cleanliness
8.1
Comfort
8.3
Location
8.2
Facilities
8.0
Staff
9.0
Value for money
8.0
Free Wifi
6.7
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: April 14, 2024
Johannes
GermanyQuiet and cosy Ryokan with retro-charme and good food
Stayed in April 2024
Reviewed: February 21, 2024
Carla
SpainIt was a great experience but I expected more from the breakfast, although it was also good. The room was clean, the onsen was really nice. Very easy to get to the city with a bus.
Stayed in January 2024
Reviewed: December 27, 2023
Rosalia
United KingdomThe hot spring bathroom is quite small.
Very traditional & small hot spring hotel in the mountain with nice view.
Stayed in December 2023
Reviewed: December 23, 2023
Martina
Czech RepublicVery nice old style ryokan surrounded by nature. Very cozy private rotenburo. Nice japanese breakfast.
Stayed in November 2023
Reviewed: October 17, 2023
Pak
Hong KongIt was a bit cold in the common areas as the weather was getting cold.
Surrounding was very quiet and serene. Not crowded
Stayed in October 2023
Reviewed: October 17, 2023
Michael
AustraliaToo dark - difficult to see and read. No hooks for coats or towels. Breakfast poor
Stayed in October 2023
Reviewed: September 17, 2023
Damon
United KingdomReally only accessible by car as public transport was limited during the night. We did see a bus stop just outside Kose. The mountain roads leading up to the hotel are pitch black at night so be prepared and drive carefully. It is a tolled road into a national park so during the day you have to pay 500 yen but during the night the toll was unmanned. The hotel staff did say after we arrived that had we mentioned Kose hotel we would have been let in for free, if you had payed the hotel would refund you if you keep your receipts
Very remote onsen in a national park away from the busy city so noise pollution was non existent. There was a stream running from outside our room so which was very relaxing if you enjoy those sounds. The private onsen which you could book when you want to use it was clean and extremely relaxing. The water temperature was excellent. The staff were excellent and very accommodating as we did not speak any English at all so had to communicate via google translate.
Stayed in September 2023
Reviewed: September 13, 2023
Mei
TaiwanThe hot spring is good and location is beautiful.
Stayed in September 2023
Reviewed: May 24, 2023
Fabrizio
SwitzerlandThere is not much more to see nearby than the hotel itself and you would need a car or rely on an infrequent bus connection (with most passenger going to Kusatsu, so ensure to tell the driver you need to unboard earlier or it will take forever to get your luggage back)
Staff was very kind and patient since I do not understand Japanese too well. The food was great
Stayed in May 2023
Reviewed: March 26, 2023
Lye
Singaporefar from train station
tranquil surroundings , nice meals
Stayed in March 2023
Reviewed: October 13, 2021
Christine
Japanstunning setting with river running underneath our window. private onsen was free of charge. very friendly staff, helpful.
Stayed in October 2021
Reviewed: May 9, 2024
Cédric
SwitzerlandDirtiest bathroom ever. Moisture and dirt. Dusty bedroom
Nice external onsen, good food, quiet and green place
Stayed in May 2024
Reviewed: December 4, 2023
Michelle
IrelandThe thing that bothered me the most was how dirty the whole room, and especially the bathroom, was. Everywhere you looked at there was mold from a long time ago. Attached is a picture of the kettle that's supposed to be DRINKING WATER for your tea. Disgusting. The Onsen is free, but when you do the checkout you have to pay tax, mine was ¥300. The hotel is an hour away from the city so they could have more vending machines on site. You could only buy beer, water, tea and cup noodles and they were overpriced. Location is horrible for going around, no taxis near, and if you do get a taxi it'll be around ¥3,000-¥4,000 and the only bus from the hotel was only working from 10 am to 4 pm with a 40-minute gap. So for the whole day there would be 9 buses in total. The check out is 10 am, the earliest checkout I have ever seen. This is my 5th week in Japan and this stay was my worst experience (other factors involved). Due to the lack of cleanliness, I don't recommend this hotel.
I liked the room in terms of size, of furniture, of decoration. The private onsen was really nice too.
Stayed in December 2023
Reviewed: October 18, 2023
Antoine
FranceWell, everything was great, but the bathroom is really really cold 😅
The location, the calm and the establishment.
Stayed in October 2023
Reviewed: June 7, 2023
Mark
CanadaIt was all good
Very good private onsen's and amazing food. nice and secluded
Stayed in May 2023
Reviewed: February 12, 2023
Msjosefine
SingaporeEverything from the service to food to room and omg the onsen was really bad..
I'm a regular with booking.com for 10+ years n true onsens hopper and I must expressed this is 1 of those bad ryokans we have ever experienced!! Traditional old we can expect but toilet was dirty n service was zero.. food was bad unlike a real ryokan we were served western food for both nights! They still used kerosene as heater n whole ryokan was smelling of kerosene!! Utterly DISAPPOINTED n for the price we paid....it was really NOT WORTH IT AT ALL..
Stayed in February 2023
Reviewed: January 7, 2023
Mandi
AustraliaThe hotel near the river is so beautiful!!!! and the private hot spring is excellent!!!! Food is perfect, staff is friendly as well!!
Stayed in January 2023
Reviewed: December 28, 2022
Pok
Hong Kongnone
the staff, the environment, the room
Stayed in December 2022
Reviewed: September 2, 2022
Shima
JapanThe room was was not cleaned well enough. Hair was on the floor and toilet was disturbingly dirty.
Stayed in September 2022
Reviewed: September 18, 2021
Seenmanyplaces
JapanNo complaints
Nice ryokan nestled gently next to a quiet stream.
Stayed in September 2021
Reviewed: May 22, 2024
Tze
SingaporeThere are no comments available for this review
Stayed in April 2024
Reviewed: March 30, 2024
Clement
SingaporeThere are no comments available for this review
Stayed in March 2024
Reviewed: February 4, 2024
Chiahsiung
TaiwanThere are no comments available for this review
Stayed in February 2024
Reviewed: October 31, 2023
Sirirat
ThailandThere are no comments available for this review
Stayed in October 2023
Showing 1 - 25
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