Clean, with car part and location next to shopping mall and train station

Stayed in April 2024

The decor is dark and dated. I didn’t find the staff particularly warm or welcoming.

The location is excellent, next to the station and a large shopping centre.

Stayed in April 2024

Excellent location, very helpful staff

Stayed in April 2024

The location was excellent - close to the train station, street car stop and shopping

Stayed in April 2024

Nothing really but breakfast was a bit basic

Proximity to the station. Central location and close to the tram. Very friendly and helpful reception

Stayed in March 2024

Comfortable room. Located close to train station and other transportation hubs. Lots of dinning options nearby.

Stayed in March 2024

liked everything.

Very good breakfast for US $17. Great location next to train station and tram. Lots of restaurants and food stores within walking distance surrounding the hotel. Great English speaking concierge who gave us excellent tips on visiting the different tourist locations. Can purchase tram tickets at the concierge. underground parking convenient but tight spaces so need a small car.

Stayed in March 2024

The staff, the breakfast buffet and location

Stayed in March 2024

None.

Excellent location, adjacent to all modes of transport, trains, trams, buses. Staffs are very friendly and helpful. Rooms are very clean and quiet even though the hotel is facing the main road. We had a very comfortable stay.

Stayed in March 2024

Large rooms

Stayed in March 2024

A very convenient location for a tourist visit to Nagasaki. The concierge was exceptionally helpful in guiding us to find our way around.

Stayed in January 2024

location

Stayed in December 2023

If I had to nitpick, the faucet handles were almost round which made them a little hard to operate with wet hands, the shower head's wall attachment was not adjustable as was the case in newer hotels and the desk and table showed signs of wear. All of these things can easily be addressed with a minor renovation and they didn't really bother me. The hotel room was one of the the largest but cheapest out of 8 that I stayed in during my trip.

I was greeted outside of the hotel by the manager which was a nice and unique gesture that I had only experienced years ago in Sapporo prior to this trip. Aside from being close to the station, the room was bigger than I expected. It had two beds, a desk (with wired Ethernet), a freestanding table, another little area where you could place belongings, a large TV, a couch, a small closet and a decently sized mini-fridge. There was also a very nice view from my room as well. I plan to stay here again if possible during my next trip to Japan.

Stayed in November 2023

Service could have been better Walked in with many suitcases and I had to ask for help. The man at the front desk did not immediately offer.

Very clean Good location

Stayed in December 2023

Not much as best hotel I stayed at this trip to Japan

Location and room condition

Stayed in November 2023

All good

Location, near JR station. Pickup point to Nagasaki Ropeway.

Stayed in October 2023

location

Stayed in September 2023

Maybe a little bit expensive

Location, room size, breakfast and service

Stayed in August 2023

The security was not there, so pretty much anyone can access my room without a special key card.

We really liked the friendliness of the staff - they went above and beyond. Great service. Also, we really liked the convenient location. It will be even better this fall once the new station facilities open. The hotel gives an upscale feel. We got a very nice view from the room as well. Amenities were good, good bath room. Ample space for three to stay.

Stayed in August 2023

Hot in the corridor from elevator to hotel room. No vending machines.

Near train station and bus stops. Near Amu Plaza. Breakfast is nice.

Stayed in July 2023

a bit pricey

location was central, being attached to a mall was very convenient. there was also a family mart at the ground floor

Stayed in April 2023

Nothing that comes to mind

1. Breakfast was excellent, with the local Nagasaki speciality foods available. 2. Room was spacious, & the amenities were very high quality 3. Car parking was onsite, and reasonably priced given the hotel's location

Stayed in June 2023

Check in at 3p & out @11a. Staff speak broken English and didn't provide much information. Room furniture are old & out of date. It's really concerned about the safety in the room. 2 different levels between the bathroom and hallway but they are the same dark brown colour that leaded to my ankle got sprained when I stepped out of the bathroom & missed the step.

It's near the public transportations, shopping.

Stayed in May 2023

Room a bit dated.

The manager was wonderfully. (forget to get his name). Very attentive. When we go out to take tram (using Google Map), then turn around, he immediately came out with a map for us. Parking on site (JPY1500 /day) - this was waived for us. Location is very convenient.

Stayed in March 2023