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  5. Reviews of Smile Hotel Aomori

Reviews of Smile Hotel Aomori This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

030-0802 Aomori, Aomori, Hon-cho 2-4-7, Japan

#30 of 36 hotels in Aomori

Guests' Choice

Review Score

Based on 81 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.1

  • Location

    6.6

  • Facilities

    6.9

  • Staff

    7.9

  • Value for money

    7.4

  • Free Wifi

    10.0

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Showing 1 - 25

  • Reviewed: May 3, 2024

    6.0
    This is the smallest room size I have every seen in Japan.
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 4 nights

    The first night I was given a smoke room and also a room that should never have been used as a room for guest to stay for there are three flowing pipes were buried through the wall or the floor of this room (the room number is 455) How do I know? I was basically awake the whole night and in the morning, I heard three times of loud beeping at a seperate time, after each beep, the flowing sound stops. The hotel did not do as agreed to give me a smoke free and quiet room to begin with. I arrived late that day and then I put down my luggage and went out for dinner and had a stroll. Then I came back and noticed the noise. I was very tired but could not sleep. I was told by a nice staff there that I can only change room from next day. They did change my room the next day. But what happened is that there are clubs nearby? They played loud drum/base music until early morning.

    Stayed in May 2024

  • Reviewed: March 8, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Economy Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Decent room for the price if a little cramped.

    Stayed in March 2024

  • Reviewed: January 2, 2024

    7.0
    It was great
    • Leisure trip
    • Group
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights

    Room a bit small, but very normal for Japan budget hotel standard

    Very close to Aomori Station. A lot of restaurants nearby. very recommended for budget travelers

    Stayed in November 2023

  • Reviewed: December 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Single Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Not getting a double room.

    Neighbourhood seems a bit dodgy - lots of night clubs but actually OK.

    Stayed in November 2023

  • Reviewed: November 11, 2023

    6.0
    Provided what we needed for that stay. Thank You.
    • Leisure trip
    • Family with young children
    • Economy Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    far from nearest station. small room

    pp reasonable price

    Stayed in October 2023

  • Reviewed: September 13, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 1 night

    The common areas are due for a renovation and the staff was friendly but didn't go out of their way to make me feel welcome. Room was smaller than I expected.

    Friendly staff, affordable price, and alright location. Reception manned 24/7 which is always nice. Room was clean and well equipped.

    Stayed in August 2023

  • Reviewed: August 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I hit my head multiple times in the doorway because I am too tall :(

    Great location and good price.

    Stayed in August 2023

  • Reviewed: April 21, 2023

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Economy Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    15 minutes walk to the Aomori station.

    Stayed in April 2023

  • Reviewed: March 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Economy Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The Hotel was at a good location and the room and property were very clean. The staff was very friendly as well.

    Stayed in March 2023

  • Reviewed: March 8, 2023

    7.0
    a bit old but clean room and everything is small (room, floor ceiling)
    • Leisure trip
    • Family with young children
    • Economy Twin Room - Non-Smoking
    • Stayed 1 night

    Outside, the building looks old, low ceiling a the room floors, doors as well. It feels like you've grown. The room is really small too compared to other Japanese hotels I've been to. Not enough space to leave your bag next to the bed or between the desk/tv and the beds. Only place is the room entrance. The bathroom reminds you of being in planes bathroom.

    Just picked the cheapest hotel in town (with a 2 twin bed configuration). For the price, it's not bad tough. The walk is a bit long (20 mins) from the rail station but it's located not too far from main road, and hosts many shopping stores and convenient stores. Staff allowed us to checking a bit before the official checkin time (to be noted as some Japanese hotels would only do it exactly at 3pm).

    Stayed in March 2023

  • Reviewed: February 20, 2023

    7.0
    Good budget stay
    • Leisure trip
    • Group
    • Economy Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Staff were fine but not friendly. Could occasionally smell smoke

    Comfy beds, good bath/shower, good amenities available

    Stayed in February 2023

  • Reviewed: January 31, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff was really nice and the room was really clean! Also cleaned everyday.

    Stayed in January 2023

  • Reviewed: August 19, 2022

    7.0
    Just ok, a bit far from station, nice breakfast
    • Leisure trip
    • Group
    • Single Room - Non-Smoking
    • Stayed 2 nights

    There was a smoke smell, although my room was a non-smoking room, I suspect it was through other who smoke in different rooms perhaps. The walls are very thin and I could hear a some noise of the residents around me and in the hall way. Also, the pillows were too hard and not the most comfortable. Furthermore, the Air condition had a weird smell to it, probably needs better filter cleaning. Finally the location is about 20 mins from the main Train station which was a bit far especially when it trains or carrying heavy luggage.

    The breakfast was nice, the shower and the room as facilities were not bad as well but my complaint is mostly regarding the ambient and the surroundings not the furniture or the room structure per say.

    Stayed in August 2022

  • Reviewed: January 6, 2022

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 1 night

    The room was a bit smaller than I had expected. The walls were really thin and I had a disturbed sleep because of noises from outside; the ac was noisy too.

    Cheap stay, all the basic facilities you could need.

    Stayed in January 2022

  • Reviewed: September 20, 2021

    8.0
    Comfortable lodgings in downtown Aomori near the sea
    • Leisure trip
    • Family with young children
    • Single Room - Non-Smoking
    • Stayed 2 nights

    Though located close to the red light area it was never really a problem

    Smile as the name suggested makes guests smile. The cleaning staff was great by the way, very friendly.

    Stayed in August 2021

  • Reviewed: July 29, 2021

    7.0
    Good
    • Business trip
    • Solo traveler
    • Economy Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    A stroll away from the city centre. It is not the newest hotel in town but it has all you need to rest and get ready for a new day.

    Stayed in July 2021

  • Reviewed: October 30, 2023

    3.0
    Poor
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room space is too small and I can not walk after opening my suitcase.

    Stayed in October 2023

  • Reviewed: October 21, 2023

    5.0
    Fine
    • Leisure trip
    • Family with young children
    • Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    This hotel was quite loud. Many people were talking in the hallway and you could hear it in the room. It is further from both the shin aomori shinkansen station and aomori station than convenient. As it was raining, I took the bus from Aomori station. I booked one night on booking.com and asked for an extra night at check-in. They said no, so I changed hotels in the rain the next day. But in the morning, there were rooms available on booking again. Frustrating. The foot of the bed is against the wall. If you are taller than 185cm, it might be a problem.

    Price when I needed a room.

    Stayed in October 2023

  • Reviewed: August 16, 2023

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Economy Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Far from the station

    Good value

    Stayed in August 2023

  • Reviewed: May 27, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Economy Twin Room - Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Room was quite small, a bit too far from the station

    Overall very nice hotel

    Stayed in May 2023

  • Reviewed: May 3, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was extremely comfortable and I had everything I needed. I like that amenities were provided separately so as to reduce waste.

    Stayed in May 2023

  • Reviewed: May 1, 2023

    1.0
    Worst hotel I've stayed in Japan
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I booked a non-smoking room but my worst expectation came true that I just got given a smokers room regardless. The elevator is tiny, the room was even smaller, if you have a normal sized suitcase, don't bother with the single sized room. I had my carry on suitcase and I had to put it on the bed to open it. I could touch the desk whilst sitting on the bed. This was by far the most expensive accommodation I had booked and the worst room I got by far in my 5 various hotels I have stayed in. Avoid this hotel unless it's dirt cheap (I wouldn't pay more than $40 per night). I didn't keep a photo of the room, but here's a photo of how outdated this place (featuring the most likely haunted telephone, it looks like it's been there since the early 90s).

    It was fairly close to the station, a 15 minute walk. Other than that, nothing else.

    Stayed in April 2023

  • Reviewed: April 27, 2023

    10
    No frills, just a hotel room.
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Smaller than most hotel rooms.

    It was clean. Staff was friendly. It was a no frills just a place to stay along with an optional breakfast for an additional charge.

    Stayed in April 2023

  • Reviewed: April 27, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Economy Twin Room - Non-Smoking
    • Stayed 4 nights

    Firstly when we open the room there a bad smell from toilet / bathroom , room is very small , no coffee or milk or sugar as most hotels provide for guest when I ask they told me to buy coffee on vending machine . The only plus is room are clean everyday . So I can only give it a rating fair .

    Stayed in April 2023

Showing 1 - 25

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