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  5. Reviews of Smile Hotel Tokyo Asagaya

Reviews of Smile Hotel Tokyo Asagaya This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

166-0004 Tokyo-to, Suginami-ku, Asagayaminami 3-37-11, Japan

#992 of 1,381 hotels in Tokyo

Guests' Choice

Review Score

Based on 73 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.7

  • Location

    7.6

  • Facilities

    7.5

  • Staff

    8.3

  • Value for money

    7.5

  • Free Wifi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 28, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Small Double Room - Non-Smoking Only
    • Stayed 2 nights
    • Submitted from a mobile device

    Room extremely small and there was a smell that I didn't like

    Location was very convenient

    Stayed in March 2024

  • Reviewed: March 20, 2024

    7.0
    Small compact complete rooms with free good wifi and a friendly staff that speak a little English.
    • Leisure trip
    • Solo traveler
    • Small Double Room - Non-Smoking Only
    • Stayed 9 nights

    I couldn't get the heat to go down so it was hot unless I opened the windows. I was right next to the train platform, but the sounds of the train weren't bothersome, and they don't run all night either.

    Location is great, right by the station. Comfy beds and good amenities, robes, toothbrushes, etc. refrigerator and hot tea pot. Has a laundromat on the first floor. Plenty of places to eat close by in the neighborhood. Nice friendly section of Tokyo with plenty of shopping and good food.

    Stayed in March 2024

  • Reviewed: January 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Twin Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    It’s expensive for what you get but so us most of Tokyo

    Great location. You need the big rooms to enjoy comfortable stay. Best location during winter as you can walk to train station without getting wet and Chuo line is very convenient to get everywhere around Tokyo

    Stayed in January 2024

  • Reviewed: January 5, 2024

    8.0
    I had a pleasant stay. The staffs were friendly and helpful.
    • Leisure trip
    • Solo traveler
    • Small Double Room - Non-Smoking Only
    • Stayed 4 nights

    There was nothing that I didn't like, no hassles at all.

    Accommodation close to train station.

    Stayed in January 2024

  • Reviewed: December 23, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Small Double Room - Non-Smoking Only
    • Stayed 1 night

    Small room, check in time at 3pm, check out time at 10am

    Next to station

    Stayed in December 2023

  • Reviewed: November 18, 2023

    7.0
    it was completely adequate.
    • Leisure trip
    • Solo traveler
    • Superior Double Room - Non-Smoking
    • Stayed 3 nights

    rooms are small.

    Location. friendly staff

    Stayed in November 2023

  • Reviewed: November 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Nice and kind staff, good amenities. The room was very clean and comfortable for Tokyo standards. Asagaya is a cute neighbourhood with many restaurants and close to the cool Koenji with lots of shops, specialty coffee shops etc. The hotel is minutes from the station so you get easy access to central Tokyo. It is a bit far from the East part.

    Stayed in November 2023

  • Reviewed: November 5, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Small Double Room - Non-Smoking Only
    • Stayed 18 nights
    • Submitted from a mobile device

    The rooms were really small and had a slight unpleasant smell.

    The staff were kind.

    Stayed in November 2023

  • Reviewed: July 10, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    The bed was too small

    Stayed in July 2023

  • Reviewed: June 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Small Double Room - Non-Smoking Only
    • Stayed 4 nights
    • Submitted from a mobile device

    The hotel is situated 1 min away from the station. The location is good. Asagaya is a residential area so it's really quite and there are some restaurants around to relax if u want to avoid the crowd from Shinjuku. The staff is really nice and very helpful. The hotel is very clean, rooms are small but big enough for one person. U have a small bathtub in every bathroom with Japanese toilets. Beds are comfortable. You also have a desk, a chair, a TV and a small closet.

    Stayed in April 2023

  • Reviewed: May 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Economy Double Room - Non-Smoking
    • Stayed 3 nights

    Right next to the train station. Can be noisy if you are facing the tracks.

    Stayed in May 2023

  • Reviewed: May 12, 2023

    7.0
    Good value and comfortable enough if not spending much time in your room, otherwise a bit small.
    • Leisure trip
    • Couple
    • Superior Double Room - Non-Smoking
    • Stayed 3 nights

    The location was very convenient to the local station and is accessible under cover which was a bonus as it was raining! The room was quiet considering itis adjacent to the train tracks. Value for money.

    Stayed in May 2023

  • Reviewed: May 9, 2023

    8.0
    fine enough for a budget stay
    • Couple
    • Small Double Room - Non-Smoking Only
    • Stayed 5 nights
    • Submitted from a mobile device

    some pink mould and sour smelling shower curtain in the bathroom

    simple, organized hotel

    Stayed in May 2023

  • Reviewed: April 26, 2023

    6.0
    Pleasant
    • Travelers with friends
    • Small Double Room - Non-Smoking Only
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathtubs were chipping away

    Stayed in April 2023

  • Reviewed: April 6, 2023

    8.0
    Perfect for travelers looking for a place to sleep after a day of adventuring.
    • Leisure trip
    • Solo traveler
    • Small Double Room - Non-Smoking Only
    • Stayed 7 nights

    The bedding was too firm for my taste. Also, the sheets were a little scratchy. One last minor gripe, I could not turn the desk lamp off without unplugging it, I think the touch sensor was messed up. No big deal though because the room had adequate light solutions

    Perfect sized room if all you need it for is sleeping. Location to the station was excellent, not even a one minute walk. Plenty of food options and bars in the area. Could not hear the trains going with the window closed even though it was literally right next to the station. I did have a window facing the alleyway so not sure if sound proofing still applies for windows facing the station.

    Stayed in April 2023

  • Reviewed: April 3, 2023

    8.0
    Although the room wasn’t perfect, it was comfortable during our stay.
    • Leisure trip
    • Group
    • Superior Double Room - Non-Smoking
    • Stayed 10 nights
    • Submitted from a mobile device

    Small bathroom, older rooms, dust in corners of the room.

    Friendly and helpful staff, great housekeeping, near train station.

    Stayed in April 2023

  • Reviewed: March 23, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Economy Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Toilet was incredibly tiny, judging as a fit man of slightly above average european height and not being overweight. This makes using that facility in a clean and hygienic way.. challenging. Lots of adjusting and holding body parts.

    Large comfortable bed, very clean room. Even though the toilet is tiny, there's a bath/shower combo with decent space.

    Stayed in March 2023

  • Reviewed: March 1, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Small Double Room - Non-Smoking Only
    • Stayed 1 night
    • Submitted from a mobile device

    Good location

    Stayed in February 2023

  • Reviewed: February 27, 2023

    7.0
    Great location. Next to Asagaya station and konbinis. Overall decent spot but mold in the bathroom.
    • Leisure trip
    • Couple
    • Economy Double Room - Non-Smoking
    • Stayed 4 nights

    Mold in the bathroom.

    Great location. Next to Asagaya station and konbinis. Reasonable vending machines inside hallways. Staff are nice.

    Stayed in February 2023

  • Reviewed: February 14, 2023

    7.0
    Good for a cheap stay when not much space is required.
    • Leisure trip
    • Couple
    • Economy Double Room - Non-Smoking
    • Stayed 2 nights

    The room was very small, which also applies to the possible work space. However, setting up a laptop was still possible.

    It was comparably clean.

    Stayed in February 2023

  • Reviewed: March 9, 2022

    6.0
    Alright.
    • Couple
    • Superior Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The area and parking.

    The room itself was nice.

    Stayed in March 2022

  • Reviewed: November 22, 2023

    5.0
    Try to get a better hotel for approximately the sane price
    • Leisure trip
    • Solo traveler
    • Small Double Room - Non-Smoking Only
    • Stayed 1 night
    • Submitted from a mobile device

    My room was VERY NOISY, and I haven’t sleept a wink… maybe it is too closed to the station

    Close to the station

    Stayed in November 2023

  • Reviewed: November 3, 2023

    3.0
    Poor
    • Leisure trip
    • Solo traveler
    • Small Double Room - Non-Smoking Only
    • Stayed 1 night
    • Submitted from a mobile device

    There was a very bad smell in the bathroom which you could also smell in the room. There were clear spots of black mold in the bathroom. I was glad to leave.

    Asagaya is a great location and it is close to the station. The room is fine, small. Standard for a business hotel.

    Stayed in November 2023

  • Reviewed: September 18, 2023

    9.0
    Wonderful
    • Solo traveler
    • Small Double Room - Non-Smoking Only
    • Stayed 9 nights
    • Submitted from a mobile device

    I had few insect bite in my body. Maybe there were some bugs in bed😥

    Convenient

    Stayed in September 2023

Showing 1 - 25

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