The place is not the Ritz, however, everything was nice. Our air conditioner worked. Hot water in shower. We could even get wifi in our room. Much better then I expected.

I was not expecting much from reading the reviews, however, I was pleasantly surprised. My stay was very nice and comfortable. The food was great and the staff was very nice. I will return.

Stayed in October 2023

The hotel it’s old

The staff

Stayed in July 2023

lLocation and food was included on the price

rooms are old, air conditioning, room was hot, old look

Stayed in September 2022

the room had a little bad smell and the beach. My reservation Information it was different than their information.

nice view of the ocean and people friendly

Stayed in June 2022

La distancia a la playa

El personal amable

Stayed in April 2022

The facilities are going downhill. The shows, and entertainment was very poor quality. The prices given to winners were very cheap and insignificant.

Stayed in March 2022

The guests were making the facilities dirty

The staff and food were fantastic

Stayed in May 2024

It’s to old. Has mold and humidity.

Nothing

Stayed in January 2024

The rooms were old and needed maintaining. The bathrooms were clogged when we arrived. We changed room because the one we first got, had black mold.

The staff was really friendly.

Stayed in January 2024

Habitaciones infectadas de chinches

Stayed in November 2023

oranizacion del buffete

buen sabor

Stayed in October 2023

N/a

The staff was extremely friendly and fun Amazing view of the beach Food was delicious

Stayed in June 2023

Two of the pools were close. The resort was not clean, and it looked old . The AC units didn't work. My room was always hot. My TV was as old as me , The food was ok.

No 👎🏻

Stayed in June 2023

All the facilities were showing are not available. No beachfront, no WiFi, no wheelchair accessible, no hot water , no cleaned bathrooms. Beach was 900 meter away from my room, I used my car from room to restaurant and from room to beach. Very bad smell near pool and in front of the restaurant. Long waiting lines for check in- check out, for breakfast-lunch - dinner - snacks - bathrooms.

it was all inclusive with regular food

Stayed in April 2023

it truly needs and update especially on it being more modern gotta walk on rocky uneven surface no wi fi what so ever so don’t count on free internet service at all . someone side mirrors scratch my whole drivers backseat door to my right tail light so I got a whole different color line running across my car they have no cameras at all at that facility except for maybe the front but the incident happen inside . so that’s going to cost me some money to fix with no proof of it happening wich I will need . alot of sketchy people with no class or respect and considerations for others type of people . food was simple nothing u expect when u on vacation especially at a beach . all thing u can litterally find at a cheap Mexican restaurant so if you’re form the states I’ll suggest spend more or really doo research I won’t definitely return that’s for shure .

right across the street from the beach . some of the food maybe was alright .

Stayed in February 2023

The place was so horrible that after being shown 2 different potential rooms we refused to stay. Giant cockroaches, rooms had been sprayed with so much pesticides that I am sure we would have been sick or worse if we stayed there. Grounds overrun with iguanas, which we like to see but not in those numbers. Bellboy service is sitting in the back of a truck bed. About a dozen staff in the lobby but only one helping all the guests booking in. Beds were concrete with thin cushion as mattress. I can not believe that you allow this hotel to be represented by your site. It’s pretty bad when we chose to leave without even knowing if we could find another place to stay.

Stayed in February 2023

Nothing !!!!

This hotel is the worst ever. Dirty, stinky, uncomfortable, and low-quality food. My family and I lived a nightmare. The bathrooms didn't work, no hot water, very old furniture, and the beds were a nightmare. Spider webs in the restaurant chairs, and ants in the food bar. Omg!! It was horrible .We couldn't stay one more day, so I lost my money. I cried so much because my first vacation with my family got ruined.

Stayed in November 2022

The facilities are very outdated. You have to cross a main road to get to the beach. Food was ok.

Lot's of activities for children. My kids had a blast.

Stayed in November 2022

This is not a 4 star Hotel as announced, it is only 2 maximum 3 stars. The Rooms are Dirty, the food is horrible, the staff is not friendly, the facilities are old and bad managed, the restaurants are not good at all, the pools are dirty and lack of clean, is not a Beachfront hotel, you need to cross a dangerous highway to get to the pool

Nothing everything was very bad I love when I leave the hotel It was my worst vacation experience ever at this hotel

Stayed in August 2022

1) Old and dirty facilities 2) food and drinks bad (very) 3) anything I write is nothing what we experience

This has been the worst experience my family had. We decided to stay one night and cancel the rest of the days.

Stayed in August 2022

Everything was awful, the installations, most of the staff, the food and the rooms.

The only thing I liked, was a dinner (which you must make the reservation at 7:00 am the same day).

Stayed in June 2022

Facility is in bad condition, food was horrible, cold and flies were over the salad bar, silverware was crooked and bad condition, no ice for drinks on fountain (had to asked waiter for it). They didn’t have a variety of food . To get free drinks we had to go steep stairs (about 20 to 25).

Facility was por kept, Foo was horrible, silverware was in bad condition, no ice, trash cans were outside of the room with bad odor

Stayed in May 2022

There were a lot of people, when I asked for pool towels, there were none, and I had to wait 1 hour to get some. I mean we all paid the same price, the hotel should have enough resources and be prepared for the number of guests they are having. The same thing at the beach, only like 10 umbrellas for tons of people, check-out was a nightmare, lines, and lines, only 2 people at the front desk. Tour busses blocking the parking exit. Man, I think I'll never come back.

Food is great, there is always something to eat until 1:00 am. The taste is delicious, the rooms are super cute, it looks like a small village.

Stayed in April 2022

Very dirty, bad maintenance, poor food offering, bad attitude of staff

Nothing

Stayed in February 2022