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Reviews of Luxfort 118 Service Suites

118, Island Plaza, Jalan Tanjong Tokong, 10470 George Town, Malaysia

#279 of 279 vacation rentals in George Town

Guests' Choice

Review Score

Based on 391 apartment reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    8.7

  • Facilities

    8.6

  • Staff

    9.1

  • Value for money

    8.6

  • Free Wifi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 25, 2024

    9.0
    Love it
    • Business trip
    • Family with young children
    • King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    I worked as veterinarian. So the property walkway smells like a vet clinic. 🤣

    Clean, cosy, located nearby tourist attraction. Complete kitchen ( i only bring my rice cooker). Has functional washing machine and dryer.Accessible to groceries and we even cooked for breakfast. First floor / ground floor has mercato groceries store. Opposite has village grocer. Walking distance (3minutes) to Man Char Kuetiau (halal), japanese eateries, D tandoor. Memang suka lah tempat ni. Will definitely recommend to others.

    Stayed in April 2024

  • Reviewed: February 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 3 nights

    Affordable, kids friendly and value for money.

    Stayed in December 2023

  • Reviewed: February 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Your receptionist. The "Kakak" was awesome. Please send my regards to her

    Stayed in February 2024

  • Reviewed: January 29, 2024

    7.0
    Overall it was a good value for money
    • Leisure trip
    • Family with young children
    • King Suite with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Limited carpark access

    Spaces, good for family bonding

    Stayed in January 2024

  • Reviewed: January 23, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Noise from the street day and night - no sleep Unconfortable bed At arrival staff was very short about check in - we arrived on time - before 21.00, but they were in a big rush and were contacting us every hour while we were on our way on the bus from Melaka Jacuzzi had cold water

    Stayed in January 2024

  • Reviewed: January 20, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Two Bedroom Deluxe Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    Toilet, limited TV channels

    Bed

    Stayed in December 2023

  • Reviewed: January 4, 2024

    9.0
    Overall we like our stay.
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The interior classic/old but still acceptable. A bit far from Penang street area. The iron & board need to be upgraded.

    The facilities such as towel,washing machine and the most i like is dryer. Make my life easier 😂. The cleaniness. The host cooperated very well when we want to change to a bigger room. The reception was very nice too..

    Stayed in January 2024

  • Reviewed: December 29, 2023

    7.0
    Overall was a good stay in terms of facilities
    • Leisure trip
    • Family with young children
    • King Suite with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Lighting should be changed to white as it would show the room bright and nicer to stay. If have partition for the two bedroom suite would have more privacy.

    The cleanliness of the room was good, the heater water was hot enough for shower, the bed were comfortable.

    Stayed in December 2023

  • Reviewed: December 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two Bedroom Deluxe Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Non!

    Location-near gurney drive. It is above a supermarket/mall,convenient. Water heater superb. Washer, dryer and detergent were provided. Friendly staff- nicole Very clean unit

    Stayed in December 2023

  • Reviewed: December 25, 2023

    8.0
    It was a comfortable stay although I was not assigned a room with bathtub as stated in description
    • Business trip
    • Family with young children
    • Three-Bedroom Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    The apartment staff contacted me via watsapp asking about the arrival time and provided directions to the apartment prior to my arrival.

    Stayed in December 2023

  • Reviewed: December 23, 2023

    7.0
    Satisfactory
    • Leisure trip
    • Family with young children
    • Two Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Air con not working very well despite housekeeping checked that it’s ok. We also found ants in the wardrobe.

    We like the kitchen concept, and they provide us with washing machine and dryer. Very good location and convenient.

    Stayed in December 2023

  • Reviewed: December 21, 2023

    7.0
    So far so good
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Tv channel always loading

    Room size, facilities,good location

    Stayed in December 2023

  • Reviewed: November 19, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights

    Clean

    Stayed in October 2023

  • Reviewed: November 10, 2023

    8.0
    Convenient location with everything close by
    • Leisure trip
    • Solo traveler
    • King Suite with Sea View
    • Stayed 6 nights

    I had only one issue but never informed the host. I'm sure it would have been addressed if they had been informed. T was the Wifi was fine in the dining area but very bad in the bedroom. As my Wifi priority was low, it did not impact me that much.

    Very simple check-in. Big room and dining space. Clean bathroom. Big beds. Nice view and plenty of natural light during the day. Great location. Supermarket in the basement and also across the road. Plenty of eateries close by. Cafes downstairs also serve breakfast.

    Stayed in October 2023

  • Reviewed: October 30, 2023

    7.0
    We had a pleasant stay and as our activity surrounds Gurney area, it is really convenient for us travelling with our pri
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The door knob lock is faulty, my toddler could open the door and ran out eventhough we locked the door, in the end need to use the coffee table to block the door. Only 1 bathroom available.

    Spacious, provided with simple kitchenettes & washer. Parking is easy as there is dedicated underground carpark. Staff waited us till late night for checking in which we really appreciate.

    Stayed in October 2023

  • Reviewed: October 15, 2023

    9.0
    Nice service apartment
    • Leisure trip
    • Family with young children
    • Two Bedroom Deluxe Studio
    • Stayed 1 night
    • Submitted from a mobile device

    no gym

    Good location. easy to get food and near to gurney plaza. Good value of money. easy check In and free car park.

    Stayed in October 2023

  • Reviewed: October 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    So quiet

    Stayed in October 2023

  • Reviewed: September 24, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two Bedroom Deluxe Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Not Update the swimming pool's current status and make sure air-conditioning is in good condition. Not having a sleeping lamp in the master bedroom.

    Can cook and wash our clothes.

    Stayed in September 2023

  • Reviewed: September 18, 2023

    8.0
    Please improve on your internet facilities
    • Family with young children
    • King Suite with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Internet very slow

    Very clean

    Stayed in September 2023

  • Reviewed: September 9, 2023

    8.0
    Pharmacy, grocer, cafes, hawker centre few steps away. Very convenient. Room is clean and spacious
    • Leisure trip
    • Family with young children
    • King Suite with Sea View
    • Stayed 4 nights

    Frequency of housekeeping can be increased.

    Clean, spacious, conveniently located in a mall.

    Stayed in September 2023

  • Reviewed: September 7, 2023

    7.0
    Stay was comfortable
    • Leisure trip
    • Group
    • King Suite with Sea View
    • Stayed 3 nights

    There was a bucket right infront of our apartment. The ceiling was leaking and there was a puddle of water which was not attended to until the last day we were there

    Room was big. For a few nights stay, it was decent enough

    Stayed in September 2023

  • Reviewed: September 5, 2023

    9.0
    Great value for money. Location was just great.
    • Leisure trip
    • Couple
    • Two Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s an apartment and not a hotel. So, you need to get your own breakfast etc which should not be a big problem in Penang.

    First, check in process was easy. Second, Spacious and the rooms were clean. Third, you could do you own laundry as they have a washing machine as well as the dryer.

    Stayed in September 2023

  • Reviewed: September 5, 2023

    9.0
    A well-managed unit for a crowd of five or six with two bathrooms and accessible kitchenette.
    • Leisure trip
    • Group
    • Three-Bedroom Suite
    • Stayed 3 nights

    The location of the reception lobby was tricky to find. Although the receptionist in the lobby was trying to send directions through WhatsApp, it was still difficult to navigate because it didn't seem as apparent. We were second-guessing if we were at the right building due to the name of the place was missing from the one in the photo. A little on the downside of this stay was that the location was not accessible to the beach as we had anticipated. Perhaps this isn't part of the accommodation's problem but the entry to the beach was kind of sealed off and sort of accessible through other hotels. So a bit heads up for those who plan on walking to the beach or any sort, to be a bit careful in their selection of the location and to know where's able to access the beach and which isn't. The beds were not as comfortable but it's still decent for a good rest (mine had squeaky noises each time I turned around). The room that my friend occupied was closest to the roads outside and could hear prayer sounds from the mosque that were pretty loud; so that might not bode well with light sleepers.

    It was a fairly easy process with the receptionist in the lobby. He explained everything clearly and concisely and handed two access key cards for the rooms and one parking card for the basement. It was lovely to know we could park anywhere as long as it was within the basement parking. The rooms were spacious and honestly, even though I booked it in mind for 5 people, I could see 6 people being able to stay as well. The unit came with a washing machine, iron and ironing board, a fridge, a microwave and even spare plastic bags for trash. I didn't know that there was housekeeping but was surprised at it when the shampoo bottles were replenished, the place was vacuumed and fresh towels were on our table. Overall, my whole family and friends were pretty pleasant during our stay.

    Stayed in September 2023

  • Reviewed: September 4, 2023

    8.0
    We stayed for 3 weeks and would do it again
    • Leisure trip
    • Couple
    • King Suite with Sea View
    • Stayed 21 nights

    Really for the price we couldn't complain, the apartment flooring does need to be replaced (laminate that has warped over time) the cleaning ladies do a fantastic job of keeping everything spotlessly clean, and also having a washer dryer was fantastic. We couldn't find any english speaking programs on the TV, no great hassle, so just watched our Netflix etc on our tablet, I'd advise taking a chromecast dongle if you watch TV at night.

    It was a great apartment with water views, very comfy. The consierge Jason was lovely and very patient with our requests. The Security guys were always smiling & friendly. We were very happy that there was a Mercato Supermarket downstairs, very convenient for buying cold drinks (beer & wine), we also ate at the Japanese restaurant Edo Ichi & the 7 villages Noodle House both excellent, and had coffee's at a few of the coffee shops in the building. So convenient to have the bus pull up at the front of the Island Plaza (we bought weekly My Penang bus cards/passports for 30MYR ea which made it super simple to get into Georgetown or out to Batu Feringhi. The new pedestrian overpass will make it easier to cross the main road, it was available to climb the stairs to cross but they were still putting in the elevators when we were there. Shen Fu Night food cafe (5pm till late closed on Tues) is so convenient with around 30 different kinds of food and Bar table service thats so quick, you won't mind having to wait for the food as it can get busy. Satay guy has a cart right across the road there are table & chairs (I think open wed-sun from 5pm till sold out) 10 chicken satay, sauce and salad + rice 11MYR get in early, because the cars line up down the street waiting to order, you won't be sorry. My Best Recommendation: Kafe Tanjung (Nyonya Economy Rice open till 4PM if there's still food) if you like good old fashioned honest food, is probably the best food you will ever eat, hands down, no question, their ethos is simple you serve yourself and you pay for the portion size - our first time for 2x meals plus lemon water drink was a total 17MYR I had chicken curry, veg & rice and wife had Braised Pork, veg & rice, last visit we had 5 of the biggest sweetest prawns in the yummiest sauce with veg noodles & rice + our usual drink for 20MYR each ($13.

    Stayed in August 2023

Showing 1 - 25

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