ul. Kanonicza 16, Old Town, 31-002 Krakow, Poland
#52 of 270 hotels in Krakow
Guests' ChoiceBased on 246 hotel reviews
9.1Cleanliness
9.5
Comfort
9.4
Location
9.8
Facilities
9.1
Staff
9.5
Value for money
8.5
Free Wifi
9.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 15, 2024
Patrick
United KingdomThe rooms could be a little warm as the window opened up onto the main atrium
The style of the property, mixing traditional with contemporary. The rooms were big and comfortable
Stayed in April 2024
Reviewed: April 14, 2024
Francoise
FranceL architecture
Stayed in April 2024
Reviewed: April 13, 2024
Arthur
United KingdomService could have been a bit quicker Disappointed the bar was closed at 11pm to 8 guests who’d stayed 3 nights!
Could do with more help yourself
Stayed in April 2024
Reviewed: April 8, 2024
Randall
United States of AmericaNothing
Very friendly
Stayed in April 2024
Reviewed: April 7, 2024
Mulligan
United KingdomN/A
Staff extremely helpful organising a packed lunch in place of breakfast. Beautiful spa area although I didn't use it.
Stayed in March 2024
Reviewed: April 7, 2024
Steven
United States of AmericaThe price..)
Location, beds, staff, cleanliness, history. A+
Stayed in March 2024
Reviewed: April 1, 2024
Colin
United KingdomFantastic service. Beautiful surroundings and lovely pool and sauna.
Stayed in March 2024
Reviewed: March 27, 2024
Ewonne
SwitzerlandThe only thing was that the air conditioner in our room was a bit loud.
The architecture is beautiful and the whole interior really honors the lovely historical style. The staff was excellent and very professional and helpful. And the Copernicus restaurant is a must, what a treat!!
Stayed in March 2024
Reviewed: March 25, 2024
Elizabeth
United KingdomNothing
Fantastic location. Decor full of character and staff fantastic .
Stayed in March 2024
Reviewed: March 21, 2024
Costin
RomaniaThe location in the city, tha furniture, the pool
Stayed in February 2024
Reviewed: March 12, 2024
Peter
United Kingdomgood location with plenty of good local restaurants
Stayed in March 2024
Reviewed: March 9, 2024
Nicholas
United KingdomPerfect location, central to old town and castle, but quiet. Excellent breakfast. Comfortable bed and good sized room. Lovely property and professional staff. Value for money. Would definitely stay again.
Stayed in March 2024
Reviewed: February 26, 2024
Teresa
United KingdomEverything was good
Beautiful and very central
Stayed in February 2024
Reviewed: February 17, 2024
Steve
United States of AmericaRestaurant only provided an option for 5 or 7 course meals for dinner. Would be nice to have a more flexible menu.
Beautiful hotel. Quiet rooms, friendly staff.
Stayed in February 2024
Reviewed: February 7, 2024
Nick
United KingdomTiny bit noisy, the sound travels through the walls a little.
Staff great, super helpful
Stayed in February 2024
Reviewed: January 21, 2024
Tara
CanadaFantastic boutique hotel in the perfect location for exploring the city! The pool was just the right size; the room was sophisticated and incredibly comfortable; the rooftop patio was lovely! 10/10
Stayed in November 2023
Reviewed: January 20, 2024
Dean
AustraliaN/A
Beautiful historic hotel with large rooms, heated ensuite floors and in a great location. Excellent knowledgeable staff. Nice bar with excellent wine by the glass. Recommended.
Stayed in January 2024
Reviewed: January 14, 2024
Irina
LatviaThe staff is super nice and helpful! We had an incredible stay, second time around
Stayed in January 2024
Reviewed: January 9, 2024
Eleonore
AustraliaThere was nothing I didn’t like about the property. Our only regret was that they didn’t have an a la carte menu in the restaurant, only degustation options which were always just a little too much for us.
The hotel is in a beautiful grand old building that has very sympathetically renovated. Our bedroom was huge, beautiful and super comfortable. The foyers and dining areas are very elegant. The staff were wonderful and couldn’t have been more helpful. I had to see a dentist and at very short notice they got me an appointment with an excellent dentist.
Stayed in January 2024
Reviewed: January 5, 2024
Elisabeth
NetherlandsExcept for the bar there was no seating in the lobby. For a 5-star hotel it was a little bit disappointing that there was no separate hotellounge.
Excellent hotel, perfect location. Very special!
Stayed in January 2024
Reviewed: December 25, 2023
Donald
AustriaThe location and staff were really great. The room was very clean, comfortable and had a great bathroom with a heated floor.
Stayed in December 2023
Reviewed: December 17, 2023
Ian
United KingdomNothing
The location was fantastic as well as the food and staff.
Stayed in December 2023
Reviewed: December 7, 2023
David
United KingdomNothing
The staff were first class friendly helpful and informative assisting us greatly with our trip . Peter in the bar was excellent a credit to the hotel along with the lady who looked after us on our last day . Thank you to the hotel and manager for their service
Stayed in December 2023
Reviewed: December 4, 2023
Georgina
United KingdomBed was a little hard.
The room was warm and cosy, super clean everything you could need. Large enough didn't feel cramped and had a bath. Dinner was exceptional (we had the five course taster and was more than enough, the caviar was to die for) well worth a try. Spa was great good availability and treatments were wonderful (I had a back massage and facial). Good location for main square, short walk.
Stayed in December 2023
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