- Bathroom requires some maintenance (bathroom sink drain half blocked, shower hose broken). - Broom and dust pan should be provided, to help clean the apartment sometimes

Location is great, however the people on the plateau on the other side of the street were really scary

Stayed in December 2022

There were people outside doing stuff but they did not bother us. They were not interested in us at all, just minding their own business. So dont worry about that.

The staff was very friendly, easy check in with pin code, apartment was nice and very central and good avlue for the money.

Stayed in November 2022

Ants in the kitchen, drug users and sellers directly in front of the apartment

Excellent central location, comfortable beds

Stayed in October 2022

its near to everything which was nice , many place wanted to visit was just by walking

Stayed in August 2022

there are an couple of things to improve or be better informed before your stay. (we read that there are drugsdealers in the street, but we did not realize that they will be standing before your window The side table (made of glass) was broken. It was still standing in the room. There were no sharp edges but you can not use it or it wil break for sure. I think with staying with an 6 year old child this is not safe. We stayed in the “WINE” room. You could not open an window (or curtain) because the homeless people and drugs users opposite of the street will look you strait in the eye. They also make a lot of noise in the night. and make there drug deals under our window. (our room was at streetlevel) this room is not good for renting. The rooms on the other side of the hall might be better.

The beds slept good, the bathroom was clean. kitchen was good. easy to check in with codes.

Stayed in August 2022

It’s nice but they could do something with the terrace also they could add shampoo, to people who don’t have essential stuffs with them.

i like that the location was good and near to places of interest.

Stayed in July 2022

Small apartment ...unfortunately too small for 3 people

Localisation design

Stayed in June 2022

Small square below our apartment is used as a drug dealing and using meeting place. We could hear arguments and loud voices late into the night. could be uncomfortable walking home late at night.

Close to Sao Bento train station and tourist sites. keyless entry. Staff was great and allowed us to enter early.

Stayed in June 2022

Two days earlier, they deducted the price of the room from my account. This is understandable as there are no staff at the hotel. But why pay the city tax separately a few hours before arrival. Why couldn't this be combined with the accommodation fee? If you don't have a smart phone or you don't have the internet, are you standing in front of a locked hotel? It's a stupid exercise.

Stayed in June 2022

bathroom sink and bath tub seems blocked, takes a long time for the water to drain.

clean, location is good in terms of near main sights + 7 mins walk from the Ribeira.

Stayed in May 2022

Drug users outside, made us feel uncomfortable but kept to themselves. Main front door didn't lock. Stated toiletries but only soap. Tried to contact staff a number of times but no answer as couldn't open safe to use.

Central location. Clean, spacious and modern.

Stayed in May 2022

I would have appreciated probably a bit more space, but it was allright considering the time we spent in the flat. The only negative point was the area down the street, there was often a group of drug addicts. They never caused any problems, i just thought i wouldn't have felt safe if i was on a trip with female friends.

We loved the position, very central and near facilities. The bed and the pillow were really comfortable.

Stayed in April 2022

at back of old market in front of building drug users and dealers hang out.

close to historic centre.

Stayed in March 2022

Homeless camp directly outside property although we did not get any hassle

lovely views

Stayed in February 2022

The uphill walk is the least of the problem. It’s having to walk by an old fish market with foul odor and a homeless encampment that made us uncomfortable. I rarely leave bad reviews but this one is the honest truth. The property managers were very good to help us with a solution so that we appreciate very much.

Nice modern apartment with new furnishings. The management team is very good and responsive. I would rent from this group again but a different location.

Stayed in November 2021

drug addicts closeby

everything was as promised maybe give a better routing to the apartment..

Stayed in September 2021

Matras bed

Superb location Very good communication

Stayed in September 2021

The neighborhood was very scary. I didn’t feel safe. Going at midnight to the apartment was very scary.

Near the train station

Stayed in July 2021

Too small for 3 pepople.

Stayed in July 2021

The ground floor street facing apartment was so noisy. Not good for light sleepers.

Super location, very close to everything. Studio was well equipped with all facilities required. Great wifi connection.

Stayed in August 2021

U need to work out to get to the building. It's UP HILL. Bedroom wasn't comfortable. Too solid. After 2nd day u feel more tired of it...

Great and professional communication! Response is up to 10 min! Great view from the window. There are AC, Heater, dish washer and all u need to stay.

Stayed in July 2021

The boiler ran out quickly, only warm water for 5 minutes.

The location was great. Room was cool and comfortable.

Stayed in June 2021

The bed and pillows were very hard, but this can be personal choice. The fact that is on top on hill, not so easy to do with luggages (we did it on a rainy day) and the surroundings! I wish I had read the reviews before booking it. As soon as we arrived on that hill I felt a bit worried, there was a lady was staring into space, and 10 meters away some drug dealers. We then entered in the apartment but we decided to leave it 10 minutes later since didn't want to experience anything after the sunset.

I liked the staff, very friendly and helpful in the days before arrival, we asked also if they could store our luggages on the first day before having a look at the city, we didn't get there since it was raining cats and dogs but went directly at the apartment after check-in time; they welcomed us with a bottle of wine (we didn't have the time to drink, unfortunately). The apartment itself is modern, even if the palace is very old and dilapidated, and is in a central area, couple of minutes walking from Sao Bento station.

Stayed in January 2023

People doing drugs just outside the Guest House. Very bad street environment. Not very safe, so I kept windows shut, since the studio apartment is located on the ground floor. Which means there wasn't much of a view in my perspective. I also had a feeling of dread when I was out because I was concerned that thugs could break into the apartment and take my stuff. In terms of cleanliness and maintenance, the floor was dirty, towels were as well. Bed lights were not working. Bathroom looked like a prison cell. Unfortunately I will never come back.

The bed was comfy. Apartment very close to city center.

Stayed in December 2022

just across the street there were a group of homeless people. they didn’t bother us but it wasn’t pleasant.

cute, clean, great location, good amenities

Stayed in October 2022