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Reviews of Kata Poolside Resort SHA Extra Plus This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

36, 38 Kata Road, Kata Beach, Phuket, 83100 Kata Beach, Thailand

#58 of 107 hotels in Kata Beach

Guests' Choice

Review Score

Based on 76 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    9.1

  • Facilities

    8.1

  • Staff

    9.0

  • Value for money

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 7, 2024

    7.0
    Make sure you request large bed
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Two single beds pushed together. I like one large bed. I always request this. Very disappointing to arrive to twin room set-up. But staff were very kind. Mattresses pushed together the following morning. But still not good enough.

    Location. Good sized room. Comfortable bed.

    Stayed in May 2024

  • Reviewed: February 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 9 nights
    • Submitted from a mobile device

    It was a lovely hotel , would stay again ,

    The location was perfect,

    Stayed in January 2024

  • Reviewed: February 5, 2024

    8.0
    A good solution, to visit KATA BEACH
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room with Pool View
    • Stayed 5 nights

    The Coffee in this hotel was terrible and you cannot drink it. This is very sad for breakfast. My friend from Switzerland stayed over one month at your hotel. As he drink absolutely no alcohol your boss and the FB-Manager was not able to buy alcoholic free beer for him. In a case like this, about our meaning a very bad service.

    We appreciate the very friendly Check-In at your hotel. The reception and the bellboys were good educated and transfer the spirit of your house. The room was comfortable. We appreciate the directly pool access. Also the room maid make her job very well. Everything was perfect. The restaurant and the food was excellent. We congratulate your Headwatress. She was every time up to date and made her job with a great smile. Good to have, so nice and friendly staff at your hotel.

    Stayed in November 2023

  • Reviewed: February 3, 2024

    7.0
    3 star
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Pool View
    • Stayed 6 nights
    • Submitted from a mobile device

    Air conditioning didnt work for the first night, making it impossible for the kids to sleep (it was in their room) was fixed for the second night thankfully. Then our power faulted at one stage also losing our ac. Didn't like that the power wouldn't work when you werent in the room making it difficult to charge devices while not there.

    Great location, right next to a food market with awesome cocktails.

    Stayed in January 2024

  • Reviewed: January 7, 2024

    7.0
    Good sized room but improvements could be made.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Room cleaning was not great. Things left in fridge and drawers from people who stayed previously. Linen and towels stained. Beds were quite hard.

    Good sized room and bathroom had both a shower and a bath.

    Stayed in January 2024

  • Reviewed: December 26, 2023

    8.0
    Quiet and well located
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Staff were very pleasant. Rooms were large and comfortable. The room blocks are set back from the street and so were very quiet. Breakfast was included in our rate and we had plenty of choice each morning. Close to the beach and plenty of restaurants and bars.

    Stayed in December 2023

  • Reviewed: December 3, 2023

    8.0
    Excellent hotel with easy access to amenities.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 6 nights

    Pool area although clean, looked tired and could have done with more loungers and umbrellas.

    The location of this hotel was excellent with restaurants, shops and beach all within easy walking distance. The pool was clean and lovely to swim in. Our room was large and well equipped. The bathroom had a bathtub and separate shower with good water pressure. Staff on reception were helpful and friendly. There is an onsite restaurant, the food was excellent and waiting staff greeted you with a smile.

    Stayed in October 2023

  • Reviewed: September 28, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 9 nights

    Breakfast was adequate but boring

    Location to beach, room comfortable

    Stayed in September 2023

  • Reviewed: September 10, 2023

    9.0
    It was nice and comfortable stay at the property. The place is surrounded by lot of restaurants and street food
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nice location, at walking distance from beach.

    Stayed in September 2023

  • Reviewed: June 5, 2023

    8.0
    Overall extremely happy.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Pool View
    • Stayed 12 nights

    We prefer to clean and service our room ourselves, wherever we go. We didn't get a very good response from the cleaning staff when we permanently kept the do not disturb sign on the door. I understand they want to make sure there is nothing dodgy going on, but the head housekeeper was quite rude when she insisted to be let in (which we didn't have a problem with). This was our only (minor) negative experience during our stay.

    Pool was great! Exceptionally clean - we saw it being cleaned and tested regularly while we were there for our 12 night stay. Location is perfect, very close to beach access and eating places. The room was comfy, spacious and clean. The staff were very friendly and their english was mostly very good. 24 hour reception was handy for our late arrival. There was a receptionist or concierge available at all times, so we felt very secure and safe. Particularly happy that the doors closed well, and there were no mosquitos - a big issue in some other hotels. There was a security safe available in our room. The restaurant staff were friendly, and the breakfast was different every day, and delicious.

    Stayed in June 2023

  • Reviewed: May 27, 2023

    8.0
    i will back
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    smeel like old

    near beach

    Stayed in May 2023

  • Reviewed: May 11, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very well located, clean, spacious and the staff is exceptional!

    Stayed in May 2023

  • Reviewed: May 11, 2023

    9.0
    Great location, clean and comfortable room, helpful staff
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Pool View
    • Stayed 8 nights

    A bit of variety in the breakfast would have been nice.

    The Hotel was in an excellent location, you walked down a short driveway to reach reception then the rooms were beyond that so it was very quiet. It was situated in the middle of the shopping area, so there was plenty of access to eateries. The beach was about 150 metres from the Hotel. We had a room that large with a King size bed, our room had pool access which was very convenient. Staff were friendly and helpful. My husband and I will be coming back to stay again.

    Stayed in May 2023

  • Reviewed: February 23, 2023

    8.0
    Great stay
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Sun bed reserving by putting towels on them early

    Central location - breakfast was good but only starts at 8am so if you have an early excursion you miss breakfast as only 8-10 am - if you want a sun bed you have to be quick as towels are placed on them from 7am

    Stayed in February 2023

  • Reviewed: February 21, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great Room.. we would like to stay one more night but the room is fully booked. The room is bigger than what I expected. Love this place.

    Stayed in February 2023

  • Reviewed: February 14, 2023

    7.0
    Comfortabke room and bed. Staff addressed every need quickly and really tried to make your stay enjoyable.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Walls surrounding property moldy and dirty looking. some have lovely plants growing on them but many sections bare and not nice to look at. Many pool side lounge chairs broken and umbrellas not sturdy. They kept blowing over in the wind. dangerous.

    The pool, the location, and the helpful staff

    Stayed in February 2023

  • Reviewed: February 12, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 5 nights

    First night we didnt get the deluxe room we booked because apparently they were fully booked. We had to pack again in the morning and move to the "correct" room.

    Great location, nice pool and pretty much everything was great

    Stayed in February 2023

  • Reviewed: February 12, 2023

    9.0
    Excellent location, nice facilities
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    There is a very small step between the bathroom and the room that you’re not expecting and we both hit off it coming out of the bathroom. The bed, though comfortable, was on a wooden raised platform that made it a little awkward to get in and out of the bed.

    Great location only a block away from the beach and close to some nice bars and restaurants. Rooms are spacious, clean and comfortable. The pool is really nice. They gave us towels to use for the beach/pool on top of the shower towels which was handy.

    Stayed in February 2023

  • Reviewed: February 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Deluxe Double or Twin Room
    • Stayed 10 nights
    • Submitted from a mobile device

    The flights of stairs on older legs gets quite challenging

    Rooms very clean and comfortable

    Stayed in February 2023

  • Reviewed: January 15, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    nice location, big room and nice staff

    Stayed in January 2023

  • Reviewed: November 22, 2022

    9.0
    8 nights stay
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    the pillows are to hard and big for a good nights sleep

    The location was great close to the Kata beach, bus stop, Taxis, mini mart and pharmacy. The hotel had a traditional Thai feeling to the gardens and pool area, not noisy very peaceful. staff on the reception day and night. very helpful and kind.

    Stayed in November 2022

  • Reviewed: November 7, 2022

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    breakfast

    Stayed in November 2022

  • Reviewed: June 27, 2022

    9.0
    Relaxing
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    no 7-11 or Family Mart nearby.

    Everything

    Stayed in June 2022

  • Reviewed: June 17, 2022

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    staff

    Stayed in June 2022

Showing 1 - 25

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