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  5. Reviews of Mercure Bangkok Makkasan

Reviews of Mercure Bangkok Makkasan This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1599 Kamphaeng Phet 7 Road Makkasan Ratchathewi, Ratchathewi, 10400 Bangkok, Thailand

#737 of 1,523 hotels in Bangkok

Guests' Choice

Review Score

Based on 268 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.7

  • Location

    6.8

  • Facilities

    8.5

  • Staff

    8.8

  • Value for money

    7.9

  • Free WiFi

    8.5

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Showing 1 - 25

  • Reviewed: May 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    A tad too pricey

    Location and facilities

    Stayed in April 2024

  • Reviewed: May 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Superior King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Little too pricey

    Good location and comfortable

    Stayed in April 2024

  • Reviewed: April 19, 2024

    8.0
    Just ok
    • Business trip
    • Solo traveler
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Small rooms , AC didnt operate well

    Good location

    Stayed in April 2024

  • Reviewed: April 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    location is far from everything 7eleven is half a km away

    staff was helpful

    Stayed in April 2024

  • Reviewed: April 15, 2024

    8.0
    one or two nights stay ok if you don't want the night life of Bangkok
    • Leisure trip
    • Solo traveler
    • Superior King Room
    • Stayed 1 night

    the location

    the room was very nicely presented, the bed was very comfy, the shower was really great and powerful, the pool outside was very nicely situated, and the service from the bar staff was excellent, the in room service and the food was great.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    9.0
    Wonderful
    • Family with young children
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No toothbrush and toothpaste in the room..Still had to request. Breakfast 450 baht additional charge per person.

    Had a great stay at Mercure. Large soft bed and pillows. Close to MRT and BTS. Free hourly shuttle to MRT. I commend the staff on the ground floor!

    Stayed in April 2024

  • Reviewed: April 7, 2024

    7.0
    Good place to start or end your trip to Bamgkok
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 3 nights

    Bar restraunt and prices - added tax, international currency exchange and serving size misleading.

    view from room and roof, proximity to rail link station - but walk in dark was challenging after long flight

    Stayed in March 2024

  • Reviewed: April 6, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Location

    View

    Stayed in April 2024

  • Reviewed: April 5, 2024

    9.0
    Excellent stay and polite staff
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    It would have been nice to have a hand soap by the sink. We had to move the shower soap all the time.

    Very friendly, proactive and helpful staff. Comfortable bed and the room has very good sound isolation.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Very Good
    • Solo traveler
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    First the lobby on the 1st floor then reception on the 8th floor but i guess one get use to that not a big thing

    Free shuttle and polite staff clean room and very beautiful design in my room.Good size reception area

    Stayed in March 2024

  • Reviewed: March 22, 2024

    7.0
    Stay was good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Bathroom smells, no pedestrian access as on a road with no room to walk. No place to read in the cool as reception area often taken by incoming guests.

    Clean, staff super nice, nice pool and gym.

    Stayed in March 2024

  • Reviewed: March 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No path outside for walking, even from Makkasan airport train

    Lovely staff and hotel

    Stayed in March 2024

  • Reviewed: March 17, 2024

    9.0
    Nice place with very comfortable beds. Good breakfast and great shuttle service.
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No hand soap in bathroom had to use shower body wash/shampoo. Wish there was also conditioner and lotion in bathroom.

    Clean rooms and great shuttle service to MRT. It helped so much.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Location far away from city center,no convenience store nearby

    It's very clean,comfortable bed, room service with good choices and food was great,very quiet because of the location,in house massage place

    Stayed in March 2024

  • Reviewed: March 11, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The location of the hotel is very bad, there are no lights at the hotel street at night, so it is not safe to walk in the hotel street. No public transportation go to the hotel, but they have shuttle bus to the metro

    Very good hotel. The staff are friendly

    Stayed in March 2024

  • Reviewed: March 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night

    On March 10, 2024 on March 10, 2024 at 8:00 in the morning there was a concierge downstairs in the hotel parking lot - we don't remember the name but... the commitment of this employee was amazing. If it weren't for him, we wouldn't have made the plane. We wanted to thank him very much because he saved us a lot of trouble and money. If all your employees are so committed, you have a great company, congratulations. Rafal Kowalczyk with his wife. To everyone coming to this hotel: don't worry about anything - if this guy is downstairs, nothing will happen to you :)

    Stayed in March 2024

  • Reviewed: February 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Superior Twin Room
    • Stayed 1 night

    I arrived at night and didn’t immediately figure out where the reception was (it’s on the 8th floor).

    Good hotel, worth the money.

    Stayed in February 2024

  • Reviewed: February 27, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Superior Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good

    Good

    Stayed in January 2024

  • Reviewed: February 17, 2024

    7.0
    Nice stay to be very fast downtown and at the airport.
    • Business trip
    • Solo traveler
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Although the hotel is located very close to the train and metro station, people usually have to use a taxi or another car, since there are no sidewalks on the 4 lane road (but you can walk). The hotel offers a pickup at the MRT station (need to call a local number), and an hourly transport from the hotel. The pool is very small and can only be used from 8 to 8.

    The staff is really nice, the room was very clean and comfortable. Breakfast is good but could include more fruits. Travel time from the hotel to the check-in area is only 45-60 minutes door-door.

    Stayed in February 2024

  • Reviewed: February 11, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Rooms are noisy, the gap around the doors is quite large and the every sound from the hall feels loud. As information beds are way too soft, for some people is comfortable but if you are a stomach sleeper its quite uncomfortable to sleep on that kind of bed

    Nice views from the pool, friendly staff and helpful.metro link station nearby and they offered a shuttle service to avoid walking with our luggage.

    Stayed in February 2024

  • Reviewed: February 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 2 nights

    very nice room very comfortable bed good location

    Stayed in November 2023

  • Reviewed: February 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night

    Although the hotel is close to the metro station (it is 10-12 mins walk), the road to the hotel is not a good one that you would like to walk. The hotel has hourly shuttle service to the metro but they finish it early.

    Nice hotel is close to the metro lines. The room was nice, clean and comfortable. The pool area was relaxing and there are nice service and good food.

    Stayed in February 2024

  • Reviewed: February 5, 2024

    9.0
    Good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Near the railroad, noisy, no sidewalk

    Cozy, clean, comfortable

    Stayed in January 2024

  • Reviewed: February 5, 2024

    7.0
    Good
    • Business trip
    • Couple
    • Superior Twin Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Location is inconvenient. Eventhough the photo shows it is next to metro/skytrain station, it seems to be not the case. Hotel provides free rides/close loops to 7 Eleven for example, and will help you to hail a taxi. But it is not possible to walk.

    Good breakfast bugget, friendly stuff, nice thai massage service

    Stayed in February 2024

Showing 1 - 25

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