on our first morning the lady on reception approached me very abruptly and said that the room had not been paid for. I told her that I booked it a few months before through booking.com and paid on my credit card (I even showed her my credit card transaction) she kept demanding that I put my card in the machine to pay them! I honestly don’t know how I managed to keep calm as I was raging at this point. I told her I would not be paying another penny and I would contact booking.com and my bank. My partner then asked if our second booking had been paid for (we had our first week in Diva hotel, Icmeler, second week in Istanbul then back to Diva Hotel, Icmeler for our third week) the lady checked and she said yes this is paid for so I said well I booked them together so how can 1 be paid and not the other? she was looking through the paperwork and found my booking for the first week and it had been paid, she didn’t even apologise she just brushed it off! I think they will have tried to do this with a lot of customers and people will end up paying twice! I will not be booking Diva Hotel again! ☹️

location and value for money

Stayed in October 2022

Not enough sunbeds

Cheap and cheerful great location

Stayed in September 2022

clean

proximity

Stayed in June 2022

There was no minibar in the room. I think it is necessary during hot summer days at least for a bottle of cold water.

Stayed in July 2021

We really enjoyed the pool, bar and balconies :)) The whole staff was super nice and kind

Stayed in August 2021

Free breakfast was bland and boring comprising of boiled eggs, fetta cheese, bread, and sliced tomatoes. The air con cost an aditional £44 to use, which i refused, I had to step into the shower to gain access the loo after openning the door to the bathroom, a tad tight for space. Wifi only available on the ground floor.

Cleanliness, Location, pool, bar, staff

Stayed in September 2023

Staff

Stayed in August 2023

Rooms a little dated

Location and customer service

Stayed in July 2023

Breakfast was dispicable one small table with sliced salty cheese. Hard boiled eggs black and green olives over ripe sliced tomatoes sliced cucumber and some sliced bread pots of margarine and runny strawberry jam. Tea or coffee you had to chase them for it if they remembered and a slimy barman room was dated probably from the 90's when it opened no WiFi upstairs only by bar I booked through booking.com otherwise an extra £40 per week for Aircon.

Location is ok but doesn't matter where you are in the town as it's only a 10 min walk to the other side

Stayed in July 2023

great staff, great bar and perfect location. Excellent value for money.

Stayed in September 2022

i did not like the extra charges for the air conditioner when playing pool at night the reception complained about us making a lot of noise although the whole street was full of noise and music… it seems they did not like us playing without buying any drinks or something 😕

in a good location

Stayed in July 2022

No internet despite it being advertised

Very Basic

Stayed in July 2022

everything is extra pay ( air-condition -water ) . It is forbidden to use room towels for swimming, new towels must be purchased from the detective. the breakfast is not fresh . No billiards after 12 o'clock . Nobody speaks English .

Stayed in July 2022

I had a double room for single use, but the wardrobe was tiny, with 4 hangers provided. Not much storage for clothes, especially if there were 2 people . However, this is a very minor problem. Also, it can be noisy until midnight, due to the proximity of bars. Didn't bother me - if you can't beat them....

Great location for beach, shops and restaurants. The hotel is clean and tidy with a nice pool area . The staff were lovely in the hotel, Diva Bar, and Chef Restaurant where we had breakfast. The shower was good, plenty of hot water. I paid for air conditioning which worked well, still a very good price for a 2 week stay with breakfast. Breakfast was fine for me, eggs, cheese, bread, etc. Can purchase a full English for £2 , although personally not my thing ! I would certainly stay again, good value hotel with friendly, helpful staff.

Stayed in June 2022

Excellent stay. Brilliant staff

Stayed in May 2022

Friendly staff,good location,2 minutes walk to the beach,parking and breakfast included,big pool.Totally recommend.

Stayed in July 2021

Once you arrive thy will ask for extra money to use the AC in the room , but in booking dose not show or tell something like that. And i asked for a double bed room which was showing in the picture when you select your room , but again once you arrive they gave us different room which was 2 separate single bed

The location is very good

Stayed in July 2022

There are no comments available for this review

Stayed in September 2022

There are no comments available for this review

Stayed in August 2022

There are no comments available for this review

Stayed in August 2022

There are no comments available for this review

Stayed in June 2022

There are no comments available for this review

Stayed in October 2023

There are no comments available for this review

Stayed in August 2022

There are no comments available for this review

Stayed in August 2022