“No commend. Due to other customers issue, the front dest didn’t let us check in.
She said “ due to a customer kicked the doors, so we let other ppl stay in your room, and we are full . So no room for you guys. Sorry. Maybe booking.com will organize other hotel for you.”
After a 16 hours travel. It’s really not fine at all!!”
We have more than 70 million property reviews, all from real, verified guests.
How does it work?
1
It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
Followed by a trip
Followed by a trip
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
