“I did NOT LIKE that the telephone in room 220 did not work especially during a fire emergency, I tried to call the front desk and phone was inoperable. I am disabled and asked for a FIRST floor room, but got a second floor room and when the
Fire alarm went off, the elevator was disabled and with a cane, I had to walk down the stairs which brought me unbearable pain and I was in the lobby for 3 hours and because of my pain was unable to walk to check out and had to pay for another day even asking the manager if I could have an extended check out time since I was held
Up for at least 3 hours in the lobby until the elevator was working again. No
Compassion the manager did not have.”
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