“The room I was given was dirty you couldn’t see through the windows they were filthy dirty the room was dusty and dirty there was now cups to have a hot drink just cardboard cups. I complained but they showed me another room which was just has bad in the end I gave the key back and paid for a hotel else where I asked for a refund but was told I was to late to cancel I will be contacting booking .coms customer services to see if I could get us a refund”
“Our stay this time was wonderful! I was very happy with our room this year!!! The staff, as always was very pleasant and kind!! I am going to book the same room next year!!”
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