525 Chaffee Point Boulevard, Jacksonville, FL 32221, United States of America
#86 of 170 hotels in Jacksonville
Guests' ChoiceBased on 284 hotel reviews
7.4Cleanliness
7.7
Comfort
7.8
Location
8.3
Facilities
7.4
Staff
8.3
Value for money
7.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 10, 2024
Michael
United States of AmericaOnly thing I can say might be needed is a shaded area at the pool...no umbrellas or covered areas and pool area was in complete sun.
Nice place to stay. Spacious, clean, comfortable. Staff was accommodating. Breakfast was good.
Stayed in May 2024
Reviewed: May 6, 2024
Ricks
United States of AmericaElevators need to be quicker and efficient. The quality of breakfast was poor.
Staff was nice and accommodating
Stayed in May 2024
Reviewed: April 29, 2024
Roger
United States of AmericaTerrible coffee, not a lot of breakfast choices, lack of seating!
It was OK
Stayed in April 2024
Reviewed: April 13, 2024
Jacqueline
United States of AmericaOdor when we walked in.
Spacious
Stayed in March 2024
Reviewed: March 19, 2024
Larae
United States of AmericaBreakfast
Breakfast needs some work but room was very nice. I enjoyed the separate living room with a second TV
Stayed in March 2024
Reviewed: February 19, 2024
James
United States of AmericaBreakfast area small and cramped, variety was so so
Value and the staff was very accommodating. It was being remodeled on 1st floor but spacious room and updated.
Stayed in February 2024
Reviewed: November 27, 2023
April
United States of AmericaBATHROOM. There was no soap holder & rack to hold needed items while bathing which made things awkward. Also bathroom shower door bumps right up against the room door.
Great location. Staff was very courteous and helpful. Bed was comfortable and room was clean,
Stayed in October 2023
Reviewed: October 18, 2023
Arneshia
United States of AmericaNo complaints
Nice hotel
Stayed in July 2023
Reviewed: September 5, 2023
Alina
United States of AmericaThe a.c. made the MOST noise and weirdest and loudest sounds I have ever heard an a.c. make in my life. So loud that it woke me up in the middle of the night and I had trouble falling asleep. Also, the elevators… yeah no. I could take the stairs from floor 1 and walk to the 4th floor and it would be quicker than taking the elevator.
Everything was clean and the staff was friendly so no problem there. Besides the a.c. and elevator everything was great.
Stayed in September 2023
Reviewed: September 1, 2023
Steve
United States of Americanothing I can think of
Great location, good breakfast
Stayed in August 2023
Reviewed: July 10, 2023
Enma
United States of AmericaThe food didn't look appealing, and the coffee tasted like warm water.
The staff was very friendly, and they were able to check us in 30 minutes earlier than the standard check-in time.
Stayed in July 2023
Reviewed: July 3, 2023
Miriam
United States of Americawas good
Stayed in June 2023
Reviewed: July 3, 2023
Twanna
United States of AmericaThe hotel was under construction an it was very noticeable air filters are need moldy smelling air cause my allergies to flare up
Hotel room was very nice an clean
Stayed in July 2023
Reviewed: June 16, 2023
Salina
United States of AmericaThe front desk staff acted as if they would rather be anywhere but there. All the noise, the mess as we noticed they were doing renovations.
Location was fine, breakfast was okay.
Stayed in June 2023
Reviewed: May 19, 2023
Beverly
United States of Americaconstruction going on, strange smell
convenient to restaurants and freeway. remodeled bedroom and bathroom
Stayed in May 2023
Reviewed: May 11, 2023
Jessica
United States of AmericaMy first room was 216. this room smelled of strong urine! It was terrible as if a toilet had overflowed and it stayed in the carpet. please close that room and clean the carpet. No guest should be allowed to stay in 216.
The new room on the third floor was nice but that was my second room.
Stayed in May 2023
Reviewed: March 21, 2023
April
United States of Americaclerk was rude on check in but rest of the staff was awesome!
Staff and location was great
Stayed in March 2023
Reviewed: March 21, 2023
April
United States of Americathe cockroaches in the bathroom was not pleasant experience
The staff for the most part was amazing
Stayed in March 2023
Reviewed: March 20, 2023
Debra
United States of AmericaNo phone and you can’t get the channels for sports
I didn’t eat breakfast! But for what I paid fir the hotel I didn’t have a phone in my room! That’s not cool at all
Stayed in March 2023
Reviewed: March 13, 2023
Paula
United States of AmericaI didn't like on the last morning a cockroach on the bathroom mirror and the smell of pot when I got off the elevator.
the wonderful bed!! I slept like a rock!! Breakfast was very good as well. People and service were wonderful.
Stayed in March 2023
Reviewed: March 9, 2023
Brad
CanadaGreat location with easy access. Well kept rooms. Clean, quiet and comfortable.
Stayed in March 2023
Reviewed: March 9, 2023
Nancy
United States of AmericaThey were under renovation but we got a new room, only thing wrong was no place in shower to put your soap or shampoo.
Very quiet, nice location could walk to eat.
Stayed in March 2023
Reviewed: January 20, 2023
Karen
United States of AmericaNot very clean, no breakfast, zero staff to be seen in the morning to inquire. Seemed like he was hiding in order not to deal with his guests.
Check-in staff was outstanding. Unfortunately at 6:45 there was still no breakfast except cereal with no bowls and coffee but no cream. Coffee cup lids didn't fit, and no staff on hand to assist despite us waiting around for 20 minutes. Room wasn't very clean, elevator floor carpet dirty, door knobs were sticky.
Stayed in January 2023
Reviewed: January 4, 2023
Morgan
United States of AmericaThe only complaint was the pillows. they are small, and require 3-4 to even get comfortable. thankfully, I always bring my own pillows, but my kids weren’t very happy with them
Stayed in December 2022
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