2370 Stephens Center Drive, Duluth, GA 30096, United States of America
#7 of 32 hotels in Duluth
Guests' ChoiceBased on 479 hotel reviews
8.3Cleanliness
8.6
Comfort
8.8
Location
8.9
Facilities
8.5
Staff
8.8
Value for money
8.4
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 4, 2024
Holley
United States of AmericaBed wasn't too comfortable it could have been better. Lobby furniture was dirty. Overall ok.
Easy location 👌
Stayed in April 2024
Reviewed: May 4, 2024
Tyler
United States of AmericaPower washing the pool area was a bit noisy and it was right under my room
The Staff are helpful and the team keeps the location updated and the cleanliness on and around the property is impressive Is consistent
Stayed in May 2024
Reviewed: March 17, 2024
Orlando
United States of AmericaLocation. Breakfast, staff.
Stayed in March 2024
Reviewed: March 11, 2024
Ashley
United States of AmericaThere are no shelves in the shower to put soap, shampoo, etc. Also, elevator takes FOREVER and the room doors slam really loud.
The property and my room were very clean. Everything was updated.
Stayed in March 2024
Reviewed: March 7, 2024
Suh
United States of Americarefrigerator cleaning
Stayed in March 2024
Reviewed: February 27, 2024
Andrew
United States of AmericaThe other guest running around while we were trying to sleep.
Location was good because of where we needed to be the next day.
Stayed in February 2024
Reviewed: December 13, 2023
Krissy
United States of AmericaHouse cleaning comes way to early Breakfast meat options Ants
Great location Nice front desk Clean rooms
Stayed in December 2023
Reviewed: December 8, 2023
Natalie
United KingdomMy room was not cleaned unless I asked and even then it was sometimes left uncleaned so you have to ask repeatedly. I put the sign on the door daily but it was just ignored. During one of the days, the water had to be turned off for practically the whole day in the hotel due to a leak. The staff didn't keep us properly updated with the situation. After the water was eventually turned on very late at night, my toilet was blocked and I had to chase repeatedly to get it sorted.
Room size - very spacious Beds - very comfortable Breakfast - delicious breakfast, hot and cold options. the cooked breakfast menu changes slightly each day Free tea and coffee - available in the lobby as well as the bedrooms Gym - small gym but it has what you need Staff - generally helpful staff. Agreed to change my room after the first one has a terrible odour coming from the carpets. Also agreed to store my luggage when I checked out until I needed to leave for the airport Location - it's very close to the Southwest convention centre which was what I needed
Stayed in November 2023
Reviewed: November 16, 2023
Ebony
United States of AmericaI don't really have anything that I didn't like the stay meet my expectations. I have stayed here in the last 6months
I like the daily hot breakfast. The staff was genuinely friendly and accommodating.
Stayed in November 2023
Reviewed: November 7, 2023
Alice
United States of AmericaThe room had been remodeled and was very nice. However, the microwave was way above my head (very short person) and was difficult to manage. Would have preferred a larger fridge. Also, couldn't find ice anywhere. Otherwise nice stay.
Didn't eat breakfast. Location was perfect. Person checking me in offered a first floor room which was much appreciated with my pet.
Stayed in November 2023
Reviewed: October 30, 2023
Robert
United States of AmericaThe bed was pretty stiff
They have fresh breakfast until 10. The room was nice and cool. The wifi was good and not too slow. The facility looked brand new and was one of the cleanest hotels I have ever been too. I was so impressed with the cleanliness.
Stayed in October 2023
Reviewed: October 12, 2023
Krissy
United States of AmericaVery early housekeeping and slow elevator
Breakfast and clean
Stayed in September 2023
Reviewed: October 8, 2023
Krissy
United States of AmericaEarly housekeeping knocks and not alot of trash cans
Stayed in October 2023
Reviewed: October 5, 2023
Kathleen
United States of AmericaOur room was next to the elevator so we would get woken up alot by people's luggage hitting the inside of it.
The hotel was very clean and we appreciated the housekeepers hard work! It was nice coming back to a refreshed bathroom and bed.
Stayed in October 2023
Reviewed: September 27, 2023
Kate
IsraelPool was closed without any reasons
Convenience store at the lobby
Stayed in September 2023
Reviewed: September 23, 2023
Kristen
United States of AmericaI had ants in my bathroom everyday
Everything was great they clean rooms great and place smells good and breakfast is delicious
Stayed in September 2023
Reviewed: September 11, 2023
Hurd
United States of AmericaDirty rag was left in the room. I was texted the next morning about my stay and I replied the picture of the dirty rag and no response. I even sent them a email which the receptionist told me to do because a manager wasn’t on duty and never got a response back at all. Beds were not comfortable at all.
It was ok
Stayed in August 2023
Reviewed: September 6, 2023
Ebangha
United States of AmericaThe cleaners don't speak English. It's a barrier in communication.
The Front desk staff are really friendly and accommodating.
Stayed in September 2023
Reviewed: August 14, 2023
Evaibsel
FranceThe receptionist refused to talk to me in English, and she went to get a colleague whom she assumed speaks the same language as me. In addition, I told during the check-in process that my reservation was entirely paid via booking.com, and still she tried to debit my credit card which got blocked by my bank because of an unauthorized transaction.
Stayed in July 2023
Reviewed: August 11, 2023
Aderinsola
United KingdomAs above
The breakfast wasn't so great. Boiled egg served fridge cold!! Almost same menu all the time. More variety in menu will be good. Bathtub wasn't washed when room was tidied. Couldn't use the swimming pool as it wasn't clean.
Stayed in August 2023
Reviewed: July 23, 2023
Joseph
United KingdomNothing
The staff & Management ( Lady Rebecca , Okello , Philip , Miss Love & the lovely lady who cooked breakfast) made us feel at home : the location of the hotel was excellent as well .
Stayed in July 2023
Reviewed: June 16, 2023
Lori
United States of AmericaWe paid for a sofa bed but there was no bedding. We called 3 times for the bedding and was told that they would be right to us. The 3rd time,at 11:30 pm, they told us we had to come to the desk to get the bedding.
The hotel was very nice. It was very clean. I loved that it had a great laundry room. The breakfast was good and had a good variety.
Stayed in June 2023
Reviewed: May 22, 2023
Kaylee
United States of Americathe carpet in the rooms are a little dirty, maybe need to be shampooed a bit, but other than that it was really nice
I liked how clean its was and how friendly the staff were
Stayed in May 2023
Reviewed: March 10, 2023
Tracy
United States of AmericaThe coffee was watery.
The property was very clean and easily accessible off the highway.
Stayed in March 2023
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