We really enjoyed our stay!

We had a wonderful time in Santa Barbara and the hotel was a great part of it. The children loved the birds and the pool and so it was also relaxing for us parents.

Stayed in April 2024

Bathroom was out dated, and mattress needs to be replaced. The pillows also needs replacement.

Stayed in May 2024

It was great on site restaurant

Stayed in May 2024

Very calm place, bed not to soft and not to hard.just perfekt.

Stayed in May 2024

A bit far away from downtown - car needed to visit downtown.

Free coffee, clean and quiet rooms, free parking on-site, friendly hotel staff

Stayed in May 2024

The restaurant wasn't open when we arrived on a Sunday evening.

Clean and comfortable with good parking.

Stayed in April 2024

It is noisy - you hear neighbours from upstairs and sides, you hear their air-conditioning unit. The windows are not soundproof, in fact, they have holes for ventilation. So you hear every car passing by on the road behind the hotel. And the hotel equipment and furniture is like 50 years old .

Spacious apartments, clean, free parking.

Stayed in April 2024

Location was easy off and on the fwy

Stayed in April 2024

Nothwithstanding the breakfast was included in our booking.com reservation, the hotel only provided us with 2 vouchers (we are 5), saying this was in line with their promotion. We asked to talk to the director but no one has come to us. Location not super good. Big comfortable rooms. Restaurant average.

Stayed in April 2024

Room was a little bit musty and could hear the room above us very clearly!

Really nice comfy room, free coffee and tea 24 hours, spacious room. Lovely pool and hot tub. Lots of parking. Nice easy walk into town through an attractive, safe area. Nice food from the restaurant.

Stayed in April 2024

Noisy, room near car park so lots of coming and going. Walls were thin so woken by neighbours and upstairs guests

Nice pool and hot tub. Staff were friendly

Stayed in April 2024

I had an early morning noisy neighbor upstairs - can't be sure whether this was due to the person (for which the hotel cannot be blamed), or that the floors are not sound proofed well. I would stay here again, but would opt for an upstairs room,

Friendly efficient staff, clean room, and a great location. Very walkable to Downtown, but not too busy.

Stayed in April 2024

Just a little bit too expensive for what's on offer, having stayed in similarly-equipped establishments around California during the same period, but I guess that's part of the nature of reserving accommodation. There's a slight gap at the bottom of the bedroom door that was large enough to make it so that the cold air (on the night we were there) overpowered the best efforts of the heating/AC unit in the room - basically we had it on full heating, but it never managed to get warm enough. The location, while nice and quiet, and definitely in Santa Barbara, is far enough from the beach or center of the city that you do need a car, but Best Western does offer other (albeit comparatively more expensive) locations in the city to cater for this.

Hotel in a quiet location with parking in front of the rooms, a pool, and even a small independent café in the parking lot. Very clean and comfortable rooms, with a nice bed, bathroom and television - equipped with a fridge and bottles of water and biscuits on arrival next to the coffee machine.

Stayed in April 2024

Nice pool area, room clean and modern, comfy bet, good location, tasty restaurant on site with good breakfast. Room rates were low as I was visiting mid-week in early Spring (weekend rates were at least double, which would have been quite pricey -and this is a relatively basic hotel.). Location is good, beautiful hilly residential area next to downtown SB (next to Cottage Hospital precisely).

Stayed in April 2024

Really clean and staff was friendly

Stayed in April 2024

The beds in our double bed room were full size and we found that to be a little small - and the mattresses weren't that great.

Everything was absolutely perfect! Cutest hotel with a great restaurant and pool! The food at the restaurant was amazing and the staff at restaurant and hotel were the best! We had to walk about two miles each way to get to State Street. The pier is located at the bottom of State Street so an extra mile, but you are walking along shops and restaurants. It was a nice walk for us but if you are not typically active it may be too far. Other than one or two other hotels it's the closest location to State Street. All was great and our family of four had an amazing 3-day trip to Santa Barbara!!

Stayed in April 2024

Very comfortable and clean rooms. The pool was nice for the children.

Stayed in April 2024

The location was perfect for an early flight out of the santa barbara Airport. Dropped off a family member and was back in bed within 25 min! Safe parking on site.

Stayed in March 2024

The room was very clean and the bed was very comfortable. The staff was very nice. For some reason our reservation didn't show up in the system, but the clerk at the desk made sure we had a room. Supplied us with lots of information on the area as well. Nice that parking was included

Stayed in March 2024

Some noise upstairs

Clean

Stayed in March 2024

We paid for breakfast for our family and found out it only included breakfast for two people Not as close to the beach as we thought The pool closes at 8pm

The style of the hotel Clean rooms

Stayed in March 2024

The first day I arrived I was exhausted, and at night I phoned to request a toothbrush. They wouldn’t deliver it to my room, I had to go down and get it. Also, the room cleaning takes place very late in the afternoon, not at a convenient time. Otherwise I was very happy with the stay.

The pool and jacuzzi are great, very clean and pleasant area. The bed was very comfortable.

Stayed in March 2024

This place was fantastic! We were given a room by the pool, which had a small patio where we could get coffee in the morning. Beds were extra comfortable, and the place is so quiet we felt so rested in the morning! While the location is a bit outside the center, we easily reached downtown with the bus on the first day, and then just by walking about 30 minutes on the second day. Would definitely stay here again!

Stayed in March 2024

Bathroom vanity too small. Very little room for two persons toiletries items. Shower needs upgrade. Shelf for items in bathroom would help.

Comfortable room, good location, some upgrades in bathroom, good restaurant for breakfast

Stayed in March 2024