I wasn’t even greeted with a “hello”. The person at the front desk saw me walk in and barked “name?” The floodlights outside the hotel were aimed into my window, and the blackout curtains weren’t even enough. I would have used a hanger with clips to completely close them, but the hangers could not be removed from the rod. The bedding, while clean, had holes and tears.

Convenient to the airport, and I appreciated the free airport shuttle. The hotel is the cheapest option in a cluster of hotels in the same cul-de-sac, so if you don’t need a lot of extra features, it’s a good value. The room was very clean, though it did smell a bit musty. The breakfast had a decent number of options. The woman attending to the breakfast room was very friendly and helpful.

Stayed in May 2024

Nothing

Convenient to all areas

Stayed in May 2024

The shower curtain smelled like mildew. Other than that, no complaints. Great stay.

Stayed in May 2024

na

all

Stayed in May 2024

On arrival at airport I was assisted by a transport rep who phoned the hotel for me to discover the hotel shuttle was not running. Tbf they paid a taxi for me which was great. Point to note, not every tourist has international minutes! Despite putting my name down for the return shuttle to the airport the driver failed to turn up on time. The whole reason for choosing this airport hotel was the free shuttle.

Big room

Stayed in April 2024

Clicking sound in the bathroom vent was very annoying, no shampoo on arriving no shampoo given to us upon arrival, but we were able to get it at the desk.

Location was very good bed and bedding very comfortable, good hot shower. Tv good.. breakfast was good.

Stayed in April 2024

Telephone was broken. Electric outlets came out of wall or lamps when I tried to unplug them. Kitchen assistant wiped off crumbs off waffle maker with same rag she used on the counter

Breakfast was very good. Lots of variety and good choices. Room was good sized and had refrigerator, microwave, and small coffee maker.

Stayed in April 2024

Some of equipment not working, front door, vent fan. Drink machines would not take cash.

Location,quiet

Stayed in April 2024

The front desk clerk, who I believe was the manager was exceptional. We called for a shuttle from the airport and because it was later and her shuttle driver had left she called for an Uber for us. She called me back to let me know exactly what kind of car and where to go. In the morning she worked with us to get us back to the airport a little before the normal shuttle time. She was so nice, listened and made it happen! I am sorry I didn't get her name but she definitely is an asset for the hotel.

Stayed in April 2024

The only thing I didn't enjoy was that the walls were too thin; I could hear the next door neighbor's entire discussion at 7 a.m., so I couldn't sleep.

The breakfast was delicious, the staff was welcoming, and the hotel was immaculate. Mrs. Laverne was very courteous to all, kept everything stocked, and kept the dining room clean. One of the reasons I would make another reservation at this hotel is because of Mrs. Laverne.

Stayed in April 2024

Noise from plans

It was close to food and shopping

Stayed in April 2024

The couch was old and not very comfortable, with broken springs. There was poor lighting in entry room. Should have been a floor lamp beside couch. The fridge wasn't very cold, and had no freezer section. The bed pillows were very small, and the mattress was a little too firm, although that's better than too soft. The exterior was nice and updated, but the room seemed old and worn out. The traffic outside was super loud (our room was on the end of hall nearest to freeway entrance).

We liked the separate rooms and the spacious area. The staff were friendly and helpful. And breakfast was good. I liked the size of the bathroom and all the counter space! And the location was good for where we wanted to go.

Stayed in April 2024

Wasn’t as clean as I would have liked.

Workers was very nice.

Stayed in April 2024

No comforter was available for sofa sleeper. Controller on fridge was broker so I was unable to adjust, to keep items as cold as I would've liked.

Customer Service, Location, Size of Room and price were good in comparison!

Stayed in April 2024

better price

Location, not great, but there are at least 5 other hotel properties located in the exact same area. Reason=noisy area, airport, train and highway.

Stayed in April 2024

Some areas of the rooms seemed a little worn (scratched paint, caulking not applied all the way to the edges), etc.

Clean and kept up to date. New bathroom flooring and tub shower. Clean comfortable beds.

Stayed in March 2024

No problems

The staff was very friendly and helpful. Our TV was not connecting properly and someone came up right away to fix it. Everything was clean. The breakfast was good and upkept.

Stayed in March 2024

I didn’t like how my key stopped working almost an hour before my checkout time, felt like I was being rushed out before check out, couldn’t get into my room luckily my kids were still inside.

Cleanliness and orderly

Stayed in March 2024

Pool was nice

Stayed in March 2024

Got what I paid for average clean hotel beside the airport

Great location for airport and shuttle to it. Receptionist Kenym was very professional and helpful

Stayed in March 2024

Gym is in really bad shape, basically unusable.

Staff was amazing, super attentive. It was impressive how fun and nice they were. Breakfast is very good. Rooms are clean and spacious.

Stayed in March 2024

The place is dated but it was clean.

Good spot

Stayed in March 2024

I think the rugs should be washed more frequently. Lots of noise at night on the Interstate.

Very good location, for 1 or 2 nights the hotel is good.

Stayed in March 2024

NA

Location

Stayed in February 2024