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  5. Reviews of West Gate Inn Nyack

Reviews of West Gate Inn Nyack This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

26 Route 59, Nyack, NY 10960, United States of America

#3 of 3 hotels in Nyack

Guests' Choice

Review Score

Based on 748 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.3

  • Location

    8.0

  • Facilities

    7.0

  • Staff

    8.3

  • Value for money

    7.5

  • Free Wifi

    6.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 31, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Clean and quiet.

    Stayed in March 2024

  • Reviewed: May 28, 2024

    7.0
    Wasn't expecting much more for a $100... don't stay there if you can't stand cold tobacco smell
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    The room used to be a smoking room and wreaks of cold tobacco because of the sticky carpet and heavy drapes. Ironically, the person at the front desk insisted the room is non-smoking and even had me sign a specific form. No one would have noticed if I had smoked in that room as the smell was already so strong! The room did not have privacy curtains: either you open the drapes and everyone can see inside you room (not ideal when on the first floor) or you have to turn on the little light. Toilet flush had a leak and would make noise every 10 minutes or so. Had to close the bathroom door for the night. Paid approx $100 for the room, which included breakfast we didn't get (only served until 9am on Memorial Day!) for my son and I so it turned out to be decent value in that area.

    Mattress was to my liking so I slept very well. Location is very convenient and parking is free. Staff is friendly.

    Stayed in May 2024

  • Reviewed: May 23, 2024

    8.0
    Room was clean bathroom clean plenty of hot water
    • Business trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Location

    Stayed in May 2024

  • Reviewed: May 20, 2024

    8.0
    Friendly and efficient staff, clean facilities.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room had a bit of a smell, but nothing overly problematic

    Stayed in May 2024

  • Reviewed: April 29, 2024

    6.0
    You get what you pay for, this hotel is was what I expected from a room with this price point,
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    The smell. The entire property smelled like an old dirty litterbox. I don't understand how they got both my room and the lobby area to both smell like that. They were pretty far apart. If you have a problem with smells you may have a hard time at this property.

    The food in the breakfast buffet was very good, real eggs, sausage and pancakes. The room was spotless, clean. It was super old but clean.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    7.0
    It was just ok
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed was hard not comfortable and it was not close to the location it said it was in i also had to pay tolls to get to where I needed to go

    I liked that it was very private

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    If it co
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The gentleman at the desk were polite and helpful.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Smell extremely old, carpet is never a good choice.

    Great location

    Stayed in March 2024

  • Reviewed: April 7, 2024

    8.0
    I west with low expectations and I was happily surprised.
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Breakfast sausages tasted funny so I stopped eating them.

    Comfortable bed mattress (Important because I have a back injury with spinal disk hernia) Heater was powerful and efficient Shower pressure and temperature was good. Bathtub was clean

    Stayed in March 2024

  • Reviewed: April 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I used to live in Rockland so when I come home and visit it’s central to most places I go.Its close enough to Nyack that when it’s nice out I can walk down to town.Staff is always courteous great breakfast and a convenient store across the street

    Stayed in March 2024

  • Reviewed: March 26, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Good location. Good value for the money. Excellent breakfast.

    Stayed in March 2024

  • Reviewed: March 22, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Gadgets, carpets and drappery in rooms need some fresh up. Was a huge lump of hair on the floor between the sink and shower I thought was a little mice, those corners are difficult to clean, I know

    All was good until power went off,,, just in my room!!! So I had to call front desk because of course, ingenious way to make you think * gratuity time* Breakfast was good, kitchen staff very pleasant, entertainment with band was great, crowd was enjoining the show However, I think guess staying at hotel should have free acces to any entertainment offered at hotel, pay for admission and pay for coat handling, bartender was taking too long to serve drinks, then you get this tiny plastic cup for the price of a bottle...lol Watch out for your drink, there was a guy picking up your little tinny plastic drink cup from table even half way done, he took mine!,,, bartender replaced it IT WAS JUST AN OK STAYING, this sweet older man helps me next morning with snow removal from my car, I think that was the highlight of all!!

    Stayed in February 2024

  • Reviewed: February 24, 2024

    8.0
    My wife and I stay, was quiet and comfortable.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Could not say anything negative about our stay.

    Breakfast was ok, the food sits under heating lamp and when is served, the food is cold.

    Stayed in February 2024

  • Reviewed: February 21, 2024

    6.0
    Fair
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The smell of the carpet and dirty walls and vents

    Location

    Stayed in February 2024

  • Reviewed: February 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Carpets more than dated...

    Great location, good value for money, superb breakfast.

    Stayed in February 2024

  • Reviewed: January 19, 2024

    7.0
    Nyack hotel with good nightclub
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Hotel could use a renovation.

    Went to the nightclub located at this hotel which was really nice, so decided to stay overnight with my friend. The room was dated, but clean, and the bed was comfortable. The included breakfast the next morning was ok.

    Stayed in December 2023

  • Reviewed: January 10, 2024

    8.0
    Good room, location, and breakfast near an interesting and picturesque town.
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    The room could have been more updated but it was fine.

    The room was comfortable, clean, and walking distance from downtown Nyack. There was good information on local sites and the town in the room. My favorite part was the warm breakfast which included eggs, bacon, french toast, and more.

    Stayed in December 2023

  • Reviewed: January 4, 2024

    7.0
    Decent
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The cleaning of the room could have been better. The lamp was dirty. The outlets were filthy.

    I liked the location. I liked that they had breakfast included.

    Stayed in December 2023

  • Reviewed: December 29, 2023

    6.0
    Served our purpose
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Location

    WiFi not good. Breakfast generally not eatable

    Stayed in December 2023

  • Reviewed: December 11, 2023

    8.0
    Staff was friendly, room was very clean and nice bathroom..
    • Leisure trip
    • Travelers with friends
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Close to 287 and a bit noisy

    Nice rooms, very clean

    Stayed in December 2023

  • Reviewed: December 8, 2023

    7.0
    Good clean not too pricey hotel. Walking distance to restaurants bars. EZ on off highway
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Free hot (basic, but good) breakfast

    Stayed in November 2023

  • Reviewed: November 4, 2023

    8.0
    Very Good
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Hotel does need some updating Carpet was loose and rippling in areas Outdoor stairs needs work and repairs

    Proximity to downtown Nyack Great value for our stay Comfortable accommodation Nice bathroom

    Stayed in October 2023

  • Reviewed: November 2, 2023

    8.0
    It was fine
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was a buffet but you cannot serve yourself and the attendant was nice, but she was on her phone the whole time and it was annoying to ask her for what I wanted because she wasn't talking to me. She only serves people 3 hours a day. Talking on the phone during that time doesn't seem necessary (this was not an emergency phone call situation, it was just casual conversation). Also the servings were inconsistent (one day I was served 2 pieces of toast and 3 sausages and the next day I was served 1 piece of toast and 4 sausage) and there wasn't accessibility to juice unless she pre- portioned it. We had no toilet paper holder in our bathroom, so the toilet paper just stayed on the sink and the toilet was very hard to flush. The housekeeping staff also folded my clothes. I didn't have a problem with it, but my husband was uncomfortable with it. I asked for a tea bag (which is something they offer) one evening because it was cold and the front desk attendant just told me the kitchen was closed.

    The breakfast offerings were good and the hotel is conveniently located. There were working USB plugs for our chargers and I enjoyed the Roku TV.

    Stayed in November 2023

  • Reviewed: October 31, 2023

    8.0
    A fine place to stay in the area for a night or two.
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    The room was not as dated as it was tired, with visible staining in some areas and simple obvious signs of all-too-deferred maintenance. It was very clean, quiet, and safe however.

    The hotel is excellently located near I-87 and with excellent parking. Everyone working at the hotel was nice and the room was clean. As other reviews mention, the room (its furnishings, rug, wallpaper) are tired and likely need replacing... especially as there is some staining. However, it was very clean and safe and I would return without concern should I again need lodging in the area.

    Stayed in October 2023

Showing 1 - 25

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