The lighting in the main room could have been much brighter. At the North entrance the steps would have been easier to navigate if they had been wider. Wish we had been closer to the front.

The breakfast was awesome. The location was great. The fact that there was no carpet was a big plus. We liked the bathroom arrangement especially the two sinks. Enjoyed being able to use the table in the computer room to play card games with granddaughter.

Stayed in May 2024

I did not reciece the room I booked on line. I had to take another room that was different from what I booked

good breakfast

Stayed in April 2024

During our stay at the hotel, we encountered a few issues that detracted from our overall experience. The hotel was undergoing renovations, which were posted, but we noticed that there were ceiling panels in the hallways that had fallen through and needed repair. Additionally, there was a trash can near the entrance of our room that had concrete mix dumped in front of it, which we accidentally stepped in due to the rain and poor visibility. In our room, there was a chip in the wood of the cabinet that held the mini-fridge and microwave, which caused the door not to close properly. The shower also posed a problem with a low lip, causing water to splash onto the bathroom floor, and no safety handles were present in the bathroom, which presented a potential hazard. One suggestion we have for improvement would be to replace the pool table and cues in the atrium. The pool table was uneven, causing the balls to get stuck and jam, and the pool cues were worn down, with no chalk available. It also cost four quarters to play one game, and the cue ball got stuck halfway through, which required us to use one of the colored balls instead. We also couldn't use the hot tub, which was disappointing. During our stay, we had a complimentary continental breakfast from the restaurant on-site. Although there were many food options, we found the food to be mostly average and not very tasty. The orange juice was also a bit bitter. We only went there once, and we decided to skip it for the rest of our trip. They could improve the breakfast by providing fresher bakery goods and higher quality foods. We noticed that the maid/make-up service could use some improvement. When we requested the service, they only picked up the dirty towels and emptied the trash bins; they didn't make the bed, change the sheets, or refill the coffee station. We wish they could have done more, but they were respectful of our personal belongings and didn't move or touch them.

My wife and I recently spent three nights at the Best Western Plus Steeplegate Inn in Davenport, Iowa during our vacation in the Quad Cities. We picked the Best Western Plus Steeplegate Inn in Davenport because it had good rates and was rated three stars or above. Despite some ongoing renovations, we were happy with our stay. Compared to similar hotels, it was much cheaper and offered decent value for money. We gave the hotel a five-star rating because we had a good experience overall. However, please note that we would classify it as a three-star hotel. The hotel has areas where it could improve, but we felt satisfied with our stay, especially considering the room cost us only $263. Our room had a very comfortable king-sized bed with plenty of pillows. It also had a microwave, mini-fridge, and a comfortable leather chair with an oversized ottoman. The mini-Keurig coffee station was a nice touch, and we appreciated the large shower dispenser for body wash, shampoo, conditioner, and body lotion. The closet was spacious, and the desk was well-equipped with handy plugs. We would have preferred carpet instead of wood laminate flooring, but that’s just our personal preference. The lobby was clean and impressive, with an ATM, mini-store, and a large coffee station. The hotel also had a well-equipped fitness room and a beautiful, fully enclosed courtyard. The indoor atrium was enormous, and the swimming pool was small but comfortable. Unfortunately, the jacuzzi was boarded over during our visit and was unusable. The hotel’s bar, 1 Hundred West, was fantastic. It had live music, great food, and amazing drinks. The bartenders, Matt and Anthony, were delightful and made our visit even better. The bar was immaculately clean and had a modern, sleek look. The person who checked us in was extremely pleasant and attentive. We didn't use room service, but it was available, along with wake-up calls, free Wi-Fi, and free amenities.

Stayed in April 2024

Thought price was a bit high but it's a high price world

Clean, nice hotel

Stayed in April 2024

My room had missing ceiling tiles and the sheets smelled like they could have been washed again.

Stayed in March 2024

Check in was extremely slow. Bad smell in room like trying to cover cigarette smoke with perfume or air fresheners. Ventilation fan was loud.

Property was adequate. Location was close to highway 80. Bed was comfortable. Room was large.

Stayed in March 2024

Trading on the customer service staff at the front desk.

Overall great place to stay.

Stayed in March 2024

Under remodel so understandably there were a few messes here and there. Nothing too bad considering.

Room was clean and comfortable. Breakfast was exceptional.

Stayed in March 2024

Wish we had known about the renovations in advance but they are improving the site.

Breakfast exceeded our expectations. Full hot breakfast

Stayed in February 2024

Earlier breakfast? 6am?

Location worked great for me.

Stayed in January 2024

Not luxurious but a great location and very comfortable stay.

The breakfast is the reason we keep coming back.

Stayed in January 2024

Pet fees could be lower compared to other comparable hotels

Great breakfast, staff was very accommodating.

Stayed in December 2023

Great breakfast. 1st floor accommodations.

Stayed in November 2023

The mattress was uncomfortable and could use a replacement.

Great location with many amenities. Staff was very friendly and helpful. The room was large and the spa tub was nice. Very clean.

Stayed in October 2023

Due to overwhelming musty stale smoke odor in our room, it was hard to breath and sleep.

Breakfast was good. I would add more fruit. The staff were friendly, but didn’t seem happy.

Stayed in October 2023

The air conditioning was not working in our room.

Clean, quiet, and very comfortable

Stayed in September 2023

Pillows are to small and flat

Stayed in September 2023

I stayed 5 days and bedding was not changed at all. No Kleenex in bathroom.

Breakfast was amazing! Loved the room view over the atrium. Bed was very comfortable.

Stayed in August 2023

The hot tub was not working during our stay.

The restaurant/bar manager is exceptional. He makes excellent drinks and is very knowledgeable, wonderful to talk to.

Stayed in September 2023

The video games in the atrium were non-functioning. Don't know if it was power, or they were broken. When we asked at the front desk about it, the overnight attendant was NO help. I think he just wanted to get back on the phone with his girlfriend. Also, the toilet seat in our room was broken. We tried to let the housekeeping lady know, but she didn't speak English, so I fixed it myself.

Location was great, facilities were good, breakfast was great! Pool was very well maintained. Attached bar and restaurant was very clean and good quality (if a bit overpriced).

Stayed in September 2023

Could improve the breakfast choices by providing seasonal fruit.

Clean, comfortable beds, nice swimming pool welcome on a hot day and central ac/heating. So much quieter than the room units. And even though it was next to I80 was quiet. Adequate breakfast.

Stayed in August 2023

It took a long time to get checked in. There were two guys at the front desk but one was completely useless. The other was only mostly useless. It was the longest check-in that I remember at one of these overnight places. We heard an altercation very late at night. I couldn't tell where it was coming from but it was very loud in our room. The walls seemed very thin. Fortunately, it only lasted a few minutes and stopped.

This may be the biggest Best Western we have ever been in. They have a lot to do including a nice pool. The breakfast was very good. We didn't have to drive far to get to restaurants and stores.

Stayed in July 2023

Nothing, all good

Staff friendly.

Stayed in July 2023

The air conditioning in our room was not working and although the hotel gave us a different room the temp went up to 75 even though the thermostat was set at 71

The breakfast was outstanding and the breakfast staff are wonderful!

Stayed in July 2023